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Investigating E-Servicescape Influence to Customer Response In Digital Islamic Banking Andriani, Prima; Setyorini, Noni; Shibghatalloh, Ahmad Hafiyyan
International Journal of Islamic Economics and Finance (IJIEF) Vol 4, No 1 (2021): IJIEF Vol 4 (1), January 2021
Publisher : Universitas Muhammadiyah Yogyakarta

The mobile banking application is developed using the e-servicescape concept to create positive response in customers as application users. The objective of study is investigating the relationship between e-servicescape, trust, virtual word of mouth customer in Islamic banking. This study is quantitative approach that used Structural Equation Modelling (SEM). We collected data using an online questionnaire adapted from previous research, then distributed to all Islamic banking customers in Indonesia. The sampling technique used purposive random sampling involving 158 respondents with criteria such as Islamic bank customers in Indonesia who use mobile application services. The results of the study that all hypotheses are accepted. All dimensions of e-servicescape has a positive and significat effect on e-servicescape, e-servicescape has a positive and significat effect on trust, and trust has a positive and significant effect on customer virtual word-of-mouth. This research provides theoretical and practical contributions which will also be discussed further in this paper.

Investigating E-Servicescape Influence to Customer Response In Digital Islamic Banking Prima Andriani; Noni Setyorini; Ahmad Hafiyyan Shibghatalloh
International Journal of Islamic Economics and Finance (IJIEF) Vol 4, No 1 (2021): IJIEF Vol 4 (1), January 2021
Publisher : Universitas Muhammadiyah Yogyakarta

The mobile banking application is developed using the e-servicescape concept to create positive response in customers as application users. The objective of study is investigating the relationship between e-servicescape, trust, virtual word of mouth customer in Islamic banking. This study is quantitative approach that used Structural Equation Modelling (SEM). We collected data using an online questionnaire adapted from previous research, then distributed to all Islamic banking customers in Indonesia. The sampling technique used purposive random sampling involving 158 respondents with criteria such as Islamic bank customers in Indonesia who use mobile application services. The results of the study that all hypotheses are accepted. All dimensions of e-servicescape has a positive and significat effect on e-servicescape, e-servicescape has a positive and significat effect on trust, and trust has a positive and significant effect on customer virtual word-of-mouth. This research provides theoretical and practical contributions which will also be discussed further in this paper.

Can social media visibility affect institutional ownership and trading consensus on sharia stocks? Ahmad Hafiyyan Shibghatalloh; Sugeng Wahyudi; Noni Setyorini; Abdulhamid Ali Abukil
Journal of Islamic Accounting and Finance Research Vol 5, No 1 (2023)
Publisher : Universitas Islam Negeri (UIN) Walisongo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/jiafr.2023.5.1.14874

Purpose - This study aims to examine the effect of Instagram users’ responses to corporate Instagram post (Likes and Comments) toward trading consensus and institutional ownership of sharia stocks in Indonesia.Method - This study used purposive sampling technique. The number of samples in this study were 158 companies registered in ISSI (Indonesia Sharia Stock Index) and having an active Instagram account. Data processing using SPSS.26 with Ordinary Least Square (OLS).Result - The results showed that Instagram users’ responses increased the institutional investor and individual investor in sharia stock. The interpretation for this findings that such Instagram activities increase the visibility of the company across a more diverse group of investors. This increase visibility makes information more accessible to individual and institutional investors, so that they are attracted to invest more in sharia stock.Implication - Sharia issuer companies should also use social media to provide valid information to potential investors. So that it can be one of the foundations of investors in choosing Islamic stocks.Originality - This research is the first study that used social media to measure sharia stock ownership.

PENGARUH VISIBILITAS SOSIAL MEDIA TERHADAP KEPEMILIKAN INSTITUSIONAL DAN KEPEMILIKAN INDIVIDU PADA SAHAM SYARIAH Shibghatalloh, Ahmad Hafiyyan; WAHYUDI, SUGENG
Maqdis: Jurnal Kajian Ekonomi Islam Vol 9, No 1 (2024): Januari - Juni 2024
Publisher : Universitas Islam Negeri Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15548/maqdis.v9i1.461

This study aims to examine the effect of Instagram users response to corporate Instagram post (likes and comments) toward individual ownership and institutional ownership of sharia stocks in Indonesia. The data collection method used is purposive sampling technique. The number of samples in this study were 258 companies registered in ISSI (Indonesia Sharia Stock Index) and having an active Instagram account. Data processing using SPSS.26 with Ordinary Least Square (OLS). The results showed that Instagram user respond increasing the institutional investor and individual investor in sharia stock. The interpretation for this findings that such Instagram activities increase the visibility of the company across a more diverse group of investors. This increase visibility makes information more accessible to individual and institutional investors, so that they are attracted to invest more in sharia stock. Sharia issuer companies should also use social media to provide valid information to potential investors. So that it can be one of the foundations of investors in choosing Islamic stocks. This research is the first study that used social media to measure Sharia Stock Ownership

PENINGKATAN KINERJA PEMASARAN MELALUI DIGITAL MARKETING, INOVASI DAN ORIENTASI PASAR Achmad Solechan; Kusumo, Haryo; Shibghatalloh, Ahmad Hafiyyan; Wardhani, Arisanti Ayu; Syafrudin, Hasan Aminda; Arwinda, Sherly
Dinamika: Jurnal Manajemen Sosial Ekonomi Vol. 5 No. 1 (2025): DINAMIKA : Jurnal Manajemen Sosial Ekonomi
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/60zzbj41

In the digital era, digital marketing has become the main strategy for MSMEs to increase competitiveness. This study analyzes the influence of digital marketing, product innovation, and market orientation on MSME marketing performance. The method used is a literature review of various previous studies to identify the relationship between variables. The results of the study indicate that digital marketing expands market reach and increases promotion effectiveness, but its effectiveness depends on product innovation and marketing strategy. Product innovation increases competitiveness, while market orientation helps understand customer needs. This study highlights the need for integration of these three factors to optimize MSME marketing performance and provide insights for business actors and academics.

A Decade of Women’s Empowerment Research in Tourism: A Bibliometric Analysis (2014–2024) Arisanti Ayu Wardhani; Ahmad Hafiyyan Shibghatalloh; Albertus Setyo Sumargo; Glenda Angeli
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 7 No. 1 (2026): Januari
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v7i1.2215

This study aims to identify research trends related to women's empowerment in the tourism industry over the past ten years, from 2014 to 2024. The method used in this study is qualitative, using a literature review approach. The data was collected through the Scopus database, which resulted in 117 publication documents that met the criteria in the period 2014 to 2024. Data analysis was carried out using the VOSviewer application. The results of the study show that there are 117 publication documents related to women's empowerment in the tourism industry. However, the topic of women's empowerment has not been explored much from the perspective of tourism empowerment. Women's empowerment is considered important to be discussed in the context of tourism, as tourism activities provide new opportunities for women to access resources and employment. However, women's empowerment still faces various obstacles. Therefore, effective collaboration between stakeholders is needed to be able to increase women's empowerment, especially in the field of Tourism.

The Synergy of Strategic Orientations and Competitive Advantage in Enhancing MSME Marketing Performance Solechan, Achmad; Wardhani, Arisanti Ayu; Shibghatalloh, Ahmad Hafiyyan; Syafrudin, Hasan Aminda
Equator Journal of Management and Entrepreneurship (EJME) Vol. 14 No. 2 (2026): Equator Journal of Management and Entrepreneurship
Publisher : Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/ejme.v14i2.105130

This study analyzes the influence of entrepreneurial orientation, digital marketing orientation, and innovation orientation on competitive advantage and marketing performance in micro, small, and medium enterprises (MSMEs) in Central Java, Indonesia. Using the SEM-PLS method, data were collected from MSME owners who have adopted digital marketing. The results show that entrepreneurial orientation and digital marketing orientation enhance competitive advantage, which in turn positively impacts marketing performance. However, innovation orientation, although positively contributing to competitive advantage, does not have a significant direct effect on marketing performance. Competitive advantage plays an important role as a mediator between strategic orientation and marketing performance. These findings enrich the strategic management literature by clarifying the still inconsistent role of innovation orientation in MSME performance. Practically, this study recommends that MSME owners and policymakers prioritize entrepreneurial activities and digital strategies to enhance competitiveness and marketing success in a dynamic business environment.

WHEN RESOURCES ARE NOT ENOUGH: LOCAL KNOWLEDGE AS A KEY DRIVER OF SME’s PERFORMANCE Ahmad Hafiyyan Shibghatalloh; Arisanti Ayu Wardhani; Hasan Aminda Syafrudin; Achmad Solechan; Albertus Setyo Sumargo; Lubertus Wahyu Priyo Dwiantoro
STABILITY : Journal of Management and Business Vol. 8 No. 2 (2025): Vol 8 No 2 (2025)
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/yp5crx85

This study aims to examine the relationships between resources, local knowledge, and SME’s performance by integrating the Resource-Based View and Knowledge-Based View perspectives. A quantitative cross-sectional approach was employed using primary data collected through a structured questionnaire. The study was conducted among batik MSMEs in Pekalongan, Central Java, Indonesia. A purposive sampling technique was applied with specific criteria. A total of 100 MSMEs were selected as the research sample. Data analysis was carried out using (PLS-SEM) with SmartPLS. The results show that resources do not have a significant direct effect on MSME performance, indicating that resource availability alone is insufficient to improve business outcomes. However, resources have a significant positive effect on local knowledge, and local knowledge significantly influences MSME performance. Furthermore, the mediation analysis confirms that local knowledge fully mediates the relationship between resources and MSME performance.

Women as Pillars of Coastal Economic Resilience: Role Transformation, Empowerment, and Gender Support in the Juwana Coastal Community Arisanti Ayu Wardhani; Sherly Arwinda; Achmad Solechan; Ahmad Hafiyyan Shibghatalloh; Hasan Aminda Syafrudin; Cici Musliha
Jurnal Ilmu Sosial dan Humaniora Vol 14 No 2 (2025)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish.v14i2.95632

This study aims to analyze the division of gender roles within small-scale fishing households and to identify the empowerment of fishers’ wives that has already taken place in Juwana District. The research focuses on two villages in Juwana District, Pati Regency: Bendar and Bumirejo. The approach used in this study is mixed methods, combining a quantitative approach with descriptive statistics and a qualitative approach using triangulation. Data are collected through in-depth interviews with 60 fisher families using the snowball sampling method. The results show that women in fishing households play a crucial role not only in domestic (reproductive) affairs but also in economic (productive) activities such as fish processing, entrepreneurship, and cooperative management. Furthermore, women are active in social and community activities (managing community). Women’s empowerment is reflected in three main dimensions: resources (access to training, capital, and social support), agency (the ability to make decisions within the family and community), and achievements (increased financial independence and family welfare). The success of empowerment is supported by women’s confidence and skills, family support-especially from husbands-and facilitation from the government and other stakeholders.

Application of the LSE (longevity, scale, employee) framework for characterizing MSMEs with the k-means algorithm: a case study in semarang city Hasan Aminda Syafrudin; Arisanti Ayu Wardhani; Ahmad Hafiyyan Shibghatalloh
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.7040

The diversity of characteristics among Micro, Small, and Medium Enterprises (MSMEs) often poses a challenge for effective policy formulation, where a one-size-fits-all approach fails to distinguish the specific needs of each business. This study aims to overcome the limitations of administrative segmentation by applying a new behavior-based framework, namely LSE (Longevity, Scale, Employment), to characterize the typology of MSMEs in the city of Semarang. The research method adapts the principles of Recency, Frequency, Monetary (RFM) into business metrics: Longevity (resilience), Scale (maturity), and Employment (socio-economic impact). Using data sourced from the Semarang City Cooperative and MSME Office, this study analyzed 8,804 valid MSME data points through a K-Means Clustering algorithm optimized with the Elbow Method. The results identified three distinct clusters: Sustainable Businesses, Accelerative Businesses, and Stagnant Micro Businesses. These findings validate the effectiveness of the LSE model in mapping business heterogeneity and recommend a paradigm shift in policy towards targeted and relevant interventions for each segment.

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