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The Impact of Digital Implementation on the Daily Delivery Monitoring Process in Enhancing Business Process Efficiency and Customer Satisfaction Nastiti, Sandra; Arviansyah, Arviansyah
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i7.59332

Abstract

In the midst of the rapid competition in the oil industry, strategies are needed to face global challenges and competition in the market. This study was conducted to show the impact of digital implementation on customer satisfaction levels. Digitalization will be focused on the supply and distribution services area, especially related to the speed and accuracy of delivery. This area was chosen since the customer satisfaction index scores in 2023 and 2024 got the same point. This indicates that there has been no significant development in the past year due to several issues faced by customers, such as being able to provide information to the team on site regarding the estimated arrival of the delivery unit, improving the delivery schedule, paying attention to the driver's speed, and communication and consistency in providing delivery updates. The study will use qualitative and quantitative methods. Qualitative approach is carried out through interview methods to identify user needs and translate it into key features in application proposed using House of Quality (HOQ) method. Meanwhile, quantitative approach is used to identify processes that need to be improved and evaluate lead time processes by comparing lead time processes before and after digital implementation through business process improvement, specifically through Material Information Flow Chart (MIFC). The output of this research is the creation of a digital application for monitoring daily deliveries that are integrated with Global Positioning System (GPS) installation. This is expected to improve accuracy regarding unit positioning and reduce dependence on human intervention.
The Effectiveness of Silicon Wound Dressing for the Healing Process of Contaminated Abrasions Limpat Wihastyoko, Herman Yosef; Siswoyo, Devira; Arviansyah, Arviansyah; Siswanto, Yudi; Agustina, Wilma; Sintaningrum, Elisabeth Prajanti
Jurnal Kedokteran Brawijaya Vol. 33 No. 2 (2024)
Publisher : Fakultas Kedokteran Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jkb.2024.033.02.16

Abstract

Wounds are skin disorders caused by pathological processes. Abrasion wounds are a type of acute injury. One of the contributing factors is traffic accidents. More than 1.2 million people died as a result of traffic accidents, while 20-50 million others suffered injuries. Choosing the proper dressing can determine wound healing. This case study aims to determine the effectiveness of silicone wound dressing in the healing process of contaminated abrasion wounds. Contaminated abrasion wounds are contaminated by dirty materials, which potentially cause infection. This case report describes four patients, Mrs. W, Mrs. K, Mr. Y, and Mr. M., who suffered abrasions on the face. Their wounds were cleaned in the operating room under general anesthesia. A silicone wound dressing is applied as the primary dressing. The secondary dressing depends on the amount of the exudate. On the 3rd day after the surgery, the wounds looked dry, so they were cleaned and reapplied with the silicone dressing. On the 7th day, after applying silicone wound dressing, the wound had epithelialized. Silicone wound dressing is a modern type of dressing that is effective for acute wounds as it provides a barrier against external contamination. Our sample shows that wound are abrasion contaminated. The result of silicone wound dressings applied was shown accelerate the wound healing process. Modern dressings accelerate wound healing 20% to 40% faster than conventional dressings, such as gauze, tulle, or gauze.  
Effect of cross-running polypropylene intradermal suture technique on keloid scar: a single-blind randomized controlled trial Wihastyoko, Herman Yosef Limpat; Rinhastyanti, Edith Sumaregita; Arviansyah, Arviansyah; Siswanto, Yudi; Agustina, Wilma; Sintaningrum, Elisabeth Prajanti
Universa Medicina Vol. 45 No. 1 (2026): Aheaf Of Print
Publisher : Faculty of Medicine, Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18051/UnivMed.2026.v45.4-12

Abstract

BACKGROUNDKeloids are abnormal scars that present a therapeutic challenge. Various treatment modalities have been developed, including surgical excision. While cross-running intradermal sutures were previously created using absorbable polyglycolic acid, this study introduces a modification using a non-absorbable material. Therefore, this study aimed to evaluate the effect of the cross-running polypropylene intradermal suture (CR-PIS) technique compared to the simple interrupted suture technique on keloid repair. METHODSThis was a randomized controlled trial with a post-test-only design involving 30 male and female keloid patients aged 20-50 years. Participants were randomized into the treatment group (n=15) and the control group (n=15). Wound assessment using the Vancouver Scar Scale (VSS), Manchester Scar Scale (MSS), and Patient and Observer Scar Assessment Scale (POSAS) was performed at 3, 6, and 9 months after surgery. Differences in VSS, MSS, and POSAS scores between the CR-PIS group and the simple knot group were analyzed using the Mann-Whitney U test. RESULTSStatistical analysis revealed a significant difference between the simple knot and CR-PIS groups (p<0.05). The median scores for each assessment (VSS, MSS, and POSAS) decreased significantly at 3, 6, and 9 months, with the control group's values being higher than those in the CR-PIS group (p<0.05). These results indicate that the control group developed moderate scars, whereas the treatment group exhibited good scars. CONCLUSIONSThe CR-PIS is more effective than the simple knot technique in improving keloid scars, as shown by changes in wound appearance, morphological function, topography, and patient and evaluator assessments.
How Substantial is the Effect of Polyhexamethylene Biguanide (PHMB) Irrigation Solution on a Wound's Biofilm? Tanaka, Ferdian; Sandakh, Shaza Nathasya; Hananto, Geovan; Pamuji, Maurin A.; Arviansyah, Arviansyah
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 12 (2025): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i12.4982

Abstract

Background: Biofilm as a key component that contributes to the development of chronic wounds can increase the resistance of bacteria to antiseptic solutions. The current standard procedure for wound care involves the use of wound cleansing solutions such as povidone-iodine, chlorhexidine, and normal saline. Each of these solutions has limitations. One of the newer wound cleansing solutions is Polyhexamethylene Biguanide (PHMB). PHMB is known to inhibit the formation and disrupt the structure of biofilm. This study aims to conduct a systematic review and meta-analysis to evaluate the effectiveness of using PHMB as a wound irrigation solution in reducing biofilm in wounds. Methods: PubMed, Mendeley, ScienceDirect, and Cochrane were used as a database using the keywords for the analysis . Further exclusion using PICO criteria left us with  5 studies that met the inclusion criteria. Results: Our findings demonstrated a significant improvement in irrigation with PHMB group compared to the control group (MD= -5.09, 95% CI -8.40 to -1.78, p= 00001, I2= 99%,), there was significant biofilm reduction with the PHMB group compared to the control group (RD= 0.74, 95% CI 0.56 to 0.91, p= 00001, I2= 0%). Conclusion: Compared to standard wound irrigation solutions, PHMB presents several advantages. It acts as a potent bactericidal agent against biofilm-forming microbes, including both Gram-positive (Staphylococcus aureus and MRSA) and Gram-negative bacteria (Pseudomonas aeruginosa). Additionally, PHMB is effective against fungi (Candida albicans), does not induce pain, and is non-toxic to healthy cells and granulation tissue.