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All Journal Union: Jurnal Ilmiah Pendidikan Matematika International Journal of Social Science and Business Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Alegori: Jurnal Mahasiswa Pendidikan Bahasa Indonesia Presisi Jurnal Pengabdian Masyarakat International Journal of Management, Innovation, and Education Jurnal Studi Al-Qur'an dan Tafsir
Ramdani, Irham
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Journal : International Journal of Management, Innovation, and Education

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Evaluating The Effectiveness And Applicability Of Iso 21001:2018 For Quality Assurance In Higher Education Ardianti, Tanti; Ramdani, Irham
International Journal of Management, Innovation, and Education Vol 3, No 2 (2024): International Journal of Management, Innovation, and Education
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/ijmie.v3i2.12742

Abstract

This study critically evaluates the effectiveness and applicability of the ISO 21001:2018 standard as a framework for quality assurance in higher education institutions. The research aims to examine how the standard’s principles such as organizational context, leadership, stakeholder engagement, and continual improvement are implemented and adapted to the unique characteristics of higher education. Using a qualitative descriptive approach, the study analyzes empirical findings from institutional documentation, interviews with quality managers, and secondary literature related to educational management systems. Results reveal that ISO 21001:2018 provides a structured and globally recognized model for enhancing educational quality through data-driven decision-making, risk-based thinking, and stakeholder-centered management. However, its full applicability is challenged by contextual factors such as institutional autonomy, cultural diversity, and resource disparities across universities. Despite these limitations, the study concludes that ISO 21001:2018 remains a valuable tool for promoting transparency, accountability, and continuous improvement within academic institutions, provided that its implementation is contextualized to align with higher education governance and learning outcomes.
Co-Authors Amalia, Rizqi Andinny, Yuan Aprilia, Syifa Ardianti, Tanti Endang Wiyanti Heppy Atmapratiwi Indah Lestari, Indah Mailizar Mailizar Sudrartono, Tiris