Article Per Year (5 Year)
p-Index From 2020 - 2025
2.064
P-Index
This Author published in this journals
All Journal Journal of Governance and Public Policy Pena Justisia: Media Komunikasi dan Kajian Hukum PRAJA: Jurnal Ilmiah Pemerintahan Jurnal Ilmiah Administrasi GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan JSIP: Jurnal Studi Ilmu Pemerintahan Jurnal Ilmu Sosial dan Humaniora Data : Journal of Information Systems and Management
Adnan, Andi Astinah
Unknown Affiliation
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 11 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan

 1 
PENGARUH KEMAMPUAN DAN KEAHLIAN TERHADAP KINERJA PEGAWAI DI KANTOR DESA SEKECAMATAN KULO Nurhikma; Adnan, Andi Astinah; Erfina
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 10 No. 4 (2024): 2024 Juni
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v10i4.225

Abstract

This study aims to examine whether ability and expertise have an influence on employee performance at the Village Office in Kulo Sub-district. This study uses a quantitative approach with a population of 57 people. The sample was taken saturated, and the data collection technique used was a questionnaire. Data analysis was carried out using simple linear regression and multiple linear regression with the help of SPSS version 22.0 for Wondows. Based on the results of the simple linear regression test, the significance value of X1 is 0.000 <0.05, indicating that ability has an influence on employee performance at the Village Office in Kulo Sub-district. Likewise, the significance value of X2 is 0.000 <0.05, indicating that performance has an influence on employee performance at the Kulo District Village Office. Based on the results of multiple linear regression tests, it shows that the significance value of X1 is 0.000 <0.05, indicating that ability has a partial influence on employee performance, as well as the significance value of X2 of 0.021 <0.05, indicating that expertise has a partial influence on employee performance. So it can be concluded that ability and expertise affect employee performance at the Village Office in Kulo Sub-district.
FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP KUALITAS KINERJA PEGAWAI DI KANTOR KELURAHAN MACORAWALIE KECAMATAN PANCARIJANG A, Nurul Muhliza; Adnan, Andi Astinah; Mannu, Ahmad
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 10 No. 4 (2024): 2024 Juni
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v10i4.246

Abstract

This study aims to examine what factors affect the quality of employee performance in the macorawalie village office. The type of research used in this research is a quantitative approach. The population of this study was 87 people. The questionnaire is a data collection technique used with data analysis techniques, namely IBM SPSS Statistics 26. based on the results of variable recapitulation of internal factors and external factors with a percentage of 71.75%% in the good category and variable recapitulation of employee performance quality with a result of 75.2% in the expected good category. In addition, the factors that affect the quality of employee performance in the macorawalie village office, Pancarijang sub-district are "Influential / Significant". From the results of the Aanova test, it was found that F was 14.360 with a significant level of 0.000, this shows that the independent variable has a significant effect and the probability is far from above 0.05 individually t count 3.789 ≥ t table 1.663, meaning that the factors that influence / significant on the quality of employee performance at the Mocorawalie Village Office, Panca Rijang sub-district.
ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DALAM PEMBUATAN SURAT KETERANGAN AHLI WARIS DI KELURAHAN BENTENG Melani; Sapri; Adnan, Andi Astinah
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 1 (2025): 2025 September
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i1.506

Abstract

This study aims to analyze the quality of public services in relation to community satisfaction in the issuance of inheritance certificates at Benteng Urban Village. The main focus of this research is to identify service quality based on the five SERVQUAL dimensions developed by Parasuraman, Zeithaml, and Berry (reliability, responsiveness, tangibles, empathy, and assurance), as well as to identify the factors influencing community satisfaction, namely planning, leadership, coordination, and supervision. This research employs a descriptive qualitative approach with data collection techniques including interviews, observations, and documentation involving seven informants who have previously processed inheritance certificates at Benteng Urban Village. The results show that the dimensions of reliability and responsiveness were the most frequently criticized by the public due to unclear procedures and a lack of promptness from service staff in providing information. Meanwhile, the aspects of tangibles, assurance, and empathy showed relatively good results. In terms of public satisfaction, it was found that insufficient planning and weak leadership among staff contributed to slow and inefficient service delivery. The conclusion of this study highlights the importance of improving overall service quality, particularly in the areas of communication, staff training, and responsive leadership, in order to enhance public satisfaction
Co-Authors A, Nurul Muhliza Aris, Affandi Agusman Asri, Kasma Erfina Erfina, Erfina Hamid, Hariyanti HARIYANTO HARIYANTO Latif, Adam LUKMAN, LUKMAN Mannu, Ahmad Martan, Mitra Megawati Melani Muh. Rusdi Muhammad Nur Nur Alia, Nur Alia Nurhikma Sapri Suci Nur Ramadani Sundari Sundari Useng, Abd Razak Wijaya, Adil Zulfikar Zulfikar