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Journal : Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)

Efektivitas Penggunaan Sistem Informasi Rencana Umum Pengadaan (SIRUP) di Dinas Pertanian Kabupaten Asahan Piandayani, Pipin; Ginting, Simson
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 6 No 2 (2024): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v6i2.762

Abstract

This study aims to describe and examine effectiveness The Procurement General Plan Information System (SIRUP) in Department of Agriculture Asahan. This research uses a descriptive method with a qualitative approach. Data collection was carried out using structured observation, documentation, literature study, and in-depth interviews through purposive and snowball sampling. The results of this study indicate that the effectiveness of the use of the General Procurement Planning Information System (SIRUP) at the Asahan District Agriculture Office has been going quite well but cannot be said to be effective, because there are still obstacles encountered in its use. This can be seen from the SIRUP Admin who inputs data outside working hours so that he can enter data into the General Procurement Planning Information System (SIRUP), and the input is not carried out all at once which causes the use of the General Procurement Plan Information System (SIRUP) to not run effectively. But in terms of announcing the General Procurement Plan (RUP) it is quite easy for the Asahan District Agriculture Service.
Kualitas Pelayanan Administrasi Kependudukan pada Pendaftaran Kartu Keluarga dan Kartu Tanda Penduduk Elektronik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Karo Br Naibaho, Intan Firayunia; Ginting, Simson
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 4 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i4.645

Abstract

The purpose of this study is to find out and describe in detail the Quality of Population Administration Services on Registration of Family Cards and Electronic Identity Cards (KTP-el) at the Karo Regency Population and Civil Registration Office. The research method used is a qualitative method with a descriptive approach. Data collection techniques used in research are interviews, observation and documentation studies. The data obtained was then analyzed qualitatively with the quality indicators proposed by Zeithaml et.al., including Tangibles, Reliability, Responsiveness, Asssurance and Empathy. The results of research in the field can be concluded that for appearance, discipline, attitude, employee response is good, as well as guarantees, requirements and procedures have been given optimally and well in serving the community. While the office's physical facilities are not fully adequate to support the smooth running of services, employees are not careful and thorough which results in errors in population documents that are taken care of by the community which results in some people stating that the services provided are not appropriate and discriminatory employee attitudes are still found and there are brokers in the office Population and Civil Registration Office of Karo Regency. This shows that the quality of population administration services at the Karo Regency Population and Civil Registration Service is not entirely good.