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THE EFFECT OF THE WORK ENVIRONMENT ON EMPLOYEE MORALE IN THE MEDAN CITY POPULATION AND CIVIL REGISTRY OFFICE Oktaviani, Anggi; Sihombing, Tunggul
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 2 No. 2 (2023): FEBRUARY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v2i2.502

Abstract

The quality public services can be fulfilled when the agency is able to manage the morale of each employee well. High morale will encourage employees to work optimally. However, classical issues related to public services are in fact still often occur at Medan City Population and Civil Registration Agency where the administration process provided is still considered complicated and slow by the society. This study aims to determine and analyze the influence of the work environment on employee morale. The type of research used is associative (relationship) with a quantitative approach. The sampling of 55 public civil servants at Medan City Population and Civil Registration Agency was carried out using probability sampling technique. Data obtained through questionnaires were analyzed descriptively and processed using SmartPLS program. The results of this study indicate that: 1) the work environment condition is at 4.08 which means entering in good category, 2) the employee morale earned a 4.20 so it is classified in a high-level, 3) the work environment has a positive and significant effect on employee morale with R Square value of 0,577. This means that the contribution of the work environment influence to the morale of employees at Medan City Population and Civil Registration Agency are at 57,7% and other 42,3% is influenced by other variables beyond this study.
Accountability of the Implementing Online New Student Admission Program (PPDB Online) in North Sumatra Province Hasibuan, Yanisah; Ginting, Simson; Sihombing, Tunggul
Musamus Journal of Public Administration Vol 7 No 1 (2024): Oktober 2024
Publisher : Department of State Administration - Musamus University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/mjpa.v7i1.6301

Abstract

This research is based on the problem of implementing PPDB online which is not running responsibly. The implementation of the PPDB is accounted for by the North Sumatra Provincial Education Office which is the locus of the research. This research uses qualitative research methods to describe the accountability of online PPDB implementation in North Sumatra Province. The data collection process is through interviews, documentation, observation, and relevant literature studies and is presented through data reduction techniques, data presentation, data interpretation, and concluding. The research results are described through Ellwood's theory which suggests that public accountability consists of honesty accountability, legal accountability, and process accountability. The research results describe that accountability for program implementation is not going well. Illustrated through the accountability aspect of honesty, namely the attitude of implementers who are not honest and open to the user community. The legal accountability aspect is that program implementation does not run according to the schedule specified in the applicable regulations, and the process aspect is that program implementation does not run in an orderly manner due to facilities or information systems that do not function well in accommodating or supporting the PPDB activity process.
IMPLEMENTATION OF PERFORMANCE PLANNING AT THE COMMUNITY AND RURAL EMPOWERMENT, POPULATION, AND CIVIL REGISTRY AGENCY OF NORTH SUMATERA PROVINCE Tampubolon, Silvia Marsinta; Siahaan, Asima Yanty S; Sihombing, Tunggul
DIA: Jurnal Administrasi Publik Vol 22 No 02 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i02.9724

Abstract

The important factor which indicates the effectiveness and efficiency of an organization is the organizational complete planning in implementing its vision and mission. North Sumatera province grants B accreditation in its SAKIP and RB which indicates that it needs improvement in terms of work Unit and the commitment of performance management. The Community and Rural Empowerment, Population, and Civil Registry Agency of North Sumatera Province, as one of the Regional Apparatus Organizations, has RENSTRA (Strategic Plan Document). However, there is no standard procedure in the process of determining the performance goal and target. Therefore, the objective of the research is to find out and describe in detail the performance planning in the Agency. The research employs qualitative approach. The result of the research shows that the Agency has implemented the management system of employee performance based on Regulation of the Minister for Administrative Reform and Bureaucratic Reform of the Republic of Indonesia No. 6/2022. However, there are still many things that have to be improved such as determining the work standard in the process of organizing employee Performance Targets which focuses only based on the time achievement and not based on the achievement of the quality of performance. It is found that the process of performance planning in the Agency is not maximal in its performance communication. It can be seen from the failure to involve all employees in formulating the goal and target
The Effect of Knowledge Sharing on the Performance of Educational Personnel at Universitas Negeri Medan Harahap, Vivi Ramayanti; Sihombing, Tunggul; Siahaan, Asima Yanty S
International Journal of Business and Applied Economics Vol. 4 No. 1 (2025): January 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijbae.v4i1.13190

Abstract

The objectives of this study are to: 1) identify the knowledge sharing practices of educational staff at Universitas Negeri Medan, 2) assess the performance of educational staff at Universitas Negeri Medan, and 3) explain the influence of knowledge sharing on the performance of educational staff at Universitas Negeri Medan. This research is classified as explanatory research, which examines the relationship between the knowledge sharing variable (X) and the performance variable (Y) of educational staff at Universitas Negeri Medan. The results indicate that knowledge sharing has a positive relationship with performance, as represented by the regression equation Y=15.372+0.2X. The correlation coefficient r=0.49 signifies a moderate relationship between the two variables, with a coefficient of determination of 24.1%, suggesting that knowledge sharing accounts for 24.1% of the variance in performance.
EFEKTIVITAS PELAYANAN PEMBUATAN KTP-EL MELALUI APLIKASI SISTEM INFORMASI ADMINISTRASI KEPENDUDUKAN (SIAK) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN DELI SERDANG Ismaysiktah, Lika; Sihombing, Tunggul; Yanty S. Siahaan, Asima
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 2 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i2.17361

Abstract

This study analyzes the effectiveness of e-KTP services through the Population Administration Information System (SIAK) application at the Department of Population and Civil Registration of Deli Serdang Regency. This research focuses on the importance of digitalizing public services to enhance efficiency, transparency, and accessibility for the community. A qualitative descriptive approach was used in this study, with data collected through interviews, observations, and documentation. The findings indicate that the implementation of SIAK has accelerated the issuance process of e-KTP, with an estimated printing time of approximately five minutes after submission. However, several challenges were encountered in implementing this system, including the public’s limited understanding of technology, infrastructure constraints, and technical issues in system operations. Additionally, resistance to change and limitations in human resources have also hindered service effectiveness. Overall, the application of SIAK in the Deli Serdang Regency has significantly improved administrative services for population registration. However, further optimization is needed regarding human resource training, infrastructure enhancement, and public outreach to ensure the system operates more effectively and sustainably.
Profesionalisme Aparatur Sipil Negara dalam Menunjang Kinerja Sekretariat Dewan Perwakilan Daerah Kabupaten Malinau Zuzana, Fetrya; Sihombing, Tunggul; Wulandari, Florentina Ratih
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6322

Abstract

Penelitian ini bertujuan untuk menganalisis profesionalisme Aparatur Sipil Negara (ASN) dalam menunjang kinerja pada Sekretariat DPRD Kabupaten Malinau. Penelitian dilakukan dengan pendekatan studi kasus kualitatif deskriptif. Data dikumpulkan melalui wawancara mendalam, observasi, dan analisis dokumen. Hasil penelitian menunjukkan bahwa sebagian ASN telah menunjukkan kreativitas, inovasi, dan responsivitas dalam pelaksanaan tugas, namun pencapaian tersebut belum merata di seluruh pegawai. Faktor pendukung profesionalisme meliputi komitmen pimpinan, ketersediaan fasilitas, dan visi organisasi yang jelas. Sementara itu, faktor penghambat mencakup perencanaan kerja yang kurang optimal, rendahnya inisiatif pegawai, kesenjangan kompetensi, dan pemanfaatan waktu kerja yang kurang efektif. Studi ini menyimpulkan bahwa peningkatan kapasitas sumber daya manusia, penguatan budaya kerja yang proaktif, serta perbaikan sistem manajemen kinerja diperlukan untuk mendorong peningkatan profesionalisme ASN di Sekretariat DPRD Kabupaten Malinau.
Pengaruh Implementasi Kebijakan Bantuan Operasional Keluarga Berencana Terhadap Keberhasilannya di Kota Medan Sipahutar, Marisa; Sihombing, Tunggul; Siahaan, Asima Yanty
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 11 No. 2 (2025): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2025.22552

Abstract

This research aims to examine and analyze the effect of the implementation of the operational assistance for family planning policy on the success of the modern family planning program in Medan. The method used was an associative method with quantitative data analysis. Data analysis was performed using Smart PLS software version 4.1.1.5, which included validity and reliability tests for the measurement model, as well as hypothesis testing to measure the influence between policy implementation variables and programme success. The results of the research indicate that the variable implementation of the operational assistance for family planning policy affects the variable success of the modern family planning program by 0.883. This is consistent with hypothesis testing results, where the t-statistic value is 47.581, while the t-table value is 1.66, thus t-statistic > t-table (47.581 > 1.66) with a significance level of 0.000. For the independent variable, the most influential indicator is the disposition or attitude of implementers, while the least influential is human resources. For the dependent variable, the most influential indicator is the alignment of the program with its benefits, while the least influential is the alignment of the beneficiary group with the implementing organization. The coefficient of determination shows that 78% on the success of the modern family planning program is affected by the implementation of the operational assistance for family planning policy, while 22% is affected by other variables not included in this research.
Pemberdayaan Sosial dan Ekonomi untuk Mengatasi Kemiskinan pada Komunitas Perempuan Penenun Ulos Binaan Toba Tenun di Samosir Munthe, Hadriana Marhaeni; Manurung, Ria; Sihombing, Tunggul; Siahaan, Asima Yanti Sylvania
Jurnal Pengabdian Kepada Masyarakat Patikala Vol. 5 No. 3 (2026): Jurnal PkM PATIKALA
Publisher : Pusat Pengembangan Pendidikan dan Bakat Indonesia/Education and Talent Development Center of Indonesia (ETDC Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/patikala.v5i3.4689

Abstract

Women and culture are two social elements that are very close and closely related. The closeness and attachment of women and culture can be seen through social facts that generally exist in the Batak region and specifically in Samosir in weaving ulos The presence of Batak women as preservers of Batak culture through ulos weaving crafts in the Samosir region in reality is not as beautiful as the ulos motifs they weave. Most female ulos weavers, especially those fostered by the Jabu Bonang Foundation, are trapped in the reality of economic poverty which also has a negative impact on their social lives, namely they are vulnerable to domestic violence (KDRT) and double burdens. Domestic violence (KDRT) and double burdens are forms of violence experienced by women in the domestic sphere. This community empowerment was created with the aim of empowering female weavers at the Jabu Bonang Foundation with the weaving skills they have. In addition, empowerment is also expected to strengthen the community and improve the economy of the weaving community groups at the Jabu Bonang Foundation. This empowerment is carried out using the Focus Group Discussion (FDGs) method which then disseminates government policies and regulations to eradicate poverty and provide local community-based domestic violence prevention facilities. The success of the community empowerment carried out can be seen from the emergence of the weavers' courage in revealing the violent practices they experienced. This also fosters knowledge and awareness to prevent the emergence of domestic violence. Not only that, the empowerment carried out also shows the emergence of the willingness of female weavers to commit to building a savings and loan cooperative and creating weaver savings which can later strengthen social solidarity among community-based ulos weavers.
From Policy to Practice: Implementing Corporate Social Responsibility in Environmental Development Programs Situmorang, Puji Erlin; Sihombing, Tunggul
Jurnal Kebijakan Publik Vol 16, No 4 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v16i4.8863

Abstract

This study aims to determine and interpret the Implementation of Corporate Social Responsibility (CSR) Policy of PTPN IV Kebun Pabatu Community Development Program in Kedai Damar Village, Tebing Tinggi District. The research method used in this research is qualitative research with a descriptive approach. Data collection techniques were carried out by means of observation, interviews, and documentation conducted at the Office of PT Nusantara IV Plantation Pabatu and Kedai Damar Village, Tebing Tinggi District. The data obtained were analyzed qualitatively with the approach of policy implementation theory proposed by Edwards III, including communication, resources, disposition, and bureaucratic structure. The results of this study indicate that the implementation of Corporate Social Responsibility (CSR) environmental development program in PTPN IV Kebun Pabatu from the aspect of communication is not good enough marked by consistency in the delivery of information that is only done when there are activities only. The resource aspect is good enough. The aspect of disposition that is not good enough is marked by the weak commitment and responsibility of the company in supervising the implementation of the program that has been carried out so that it has not run optimally. This can be seen from the road that has been repaired through the assistance of the Corporate Social Responsibility (CSR) environmental development program, which has been damaged again in a relatively short period of two years. The bureaucratic structure has been carried out quite well.
Effectiveness of the Civil Service Police Unit (Satpol PP) in Increasing Local Revenue through Local Taxes and Levies in Simalungun Regency: English Gabriel Saragih, Tony; Sihombing, Tunggul; Ginting, Simson
Asian Multidisciplinary Research Journal of Economy and Learning Vol. 3 No. 1 (2026): Increasing Local Revenue and Disaster Mitigation
Publisher : CV. ARGA FARMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70471/w10q8e77

Abstract

This study aims to analyze the role of the Civil Service Police Unit (Satpol PP) in increasing Local Revenue (PAD) in Simalungun Regency through the supervision of local taxes and levies. The research method used is descriptive qualitative with a case study approach. Data were collected through interviews with Satpol PP officers, officials from the Regional Finance and Revenue Management Agency (BPKPD), and business actors involved in local taxes and levies. The results show that Satpol PP plays an important role in supervising advertisement taxes, vehicle taxes, and traditional market levies using both preventive and repressive approaches. The preventive approach through socialization succeeded in increasing business actors' awareness, while repressive actions such as enforcement and sanctions were applied to address non-compliance. However, challenges such as limited human resources and resistance from the informal sector to tax obligations remain major issues. This study recommends improving inter-agency coordination, enhancing human resource capacity, and utilizing information technology to strengthen the effectiveness of supervision and increase PAD.