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All Journal JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Majalah Ilmiah Bijak Transparansi Jurnal Ilmiah Ilmu Administrasi Jurnal Manajemen dan Bisnis Jayakarta Ilomata International Journal of Tax and Accounting Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Management and Accounting Expose JAMBIS : Jurnal Administrasi Bisnis Jurnal Ilmu Administrasi Publik
Raden Kusyeni
Institut Ilmu Sosial Dan Manajemen STIAMI, Jakarta
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Analisis Pelaksanaan Ekstensifikasi Wajib Pajak Dalam Meningkatkan Penerimaan Pajak Penghasilan Orang Pribadi Pada KPP Pratama Jakarta Kembangan Tahun 2020-2021 Siti Noviyanti; Jiwa Pribadi Agustianto; Raden Kusyeni
Jurnal Ilmu Administrasi Publik Vol 3, No 1: Januari 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i1.3011

Abstract

The purpose of this study was to analyze the implementation of tax extensification, the obstacles to the implementation of tax extensification, and the efforts to overcome the obstacles to the implementation of tax extensification in increasing individual income tax revenue at Jakarta Kembangan Small Tax Office in 2020-2021. The research approach was a qualitative descriptive approach with data collection techniques in the form of interviews and observations. Based on the results of this study, the implementation of tax extensification carried out at Jakarta Kembangan Small Tax Office was in accordance with applicable regulations. The implementation of tax extensification in increasing individual income tax revenue was still not effective because new taxpayers from extensification decreased in 2021. Although the realization of payments from the results of extensification increased in 2020-2021, the realization of individual income tax revenue at Jakarta Kembangan Small Tax Office in 2021 did not reach the target with a relatively low percentage of only 39%. Taxpayers were difficult to find because the majority of Indonesians work in various informal ways, uncooperative taxpayers, and a lack of understanding of tax were the obstacles to implementing tax extensification. By conducting socialization and counseling to taxpayers, disseminating tax information massively, as well as observing and searching for data on potential Taxpayer transactions with related parties or agencies, could be efforts to overcome obstacles to the implementation of tax extensification.
Analisis Pemungutan Pajak Air Permukaan Dalam Rangka Meningkatkan Pendapatan Asli Daerah Pada Bapenda Cikokol Tahun 2019-2021 Wulan Saputri Listiani; Jiwa Pribadi Agustianto; Raden Kusyeni
Jurnal Ilmu Administrasi Publik Vol 2, No 5: September 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i5.2965

Abstract

The purpose of this study was to analyze of surface water tax collection in order to increase Regional Original Income (Pendapatan Asli Daerah - PAD), analyze the obstacles faced in implementing the surface water tax collection in to PAD, and analyze solutions in overcoming obstacles to the implementation of surface water tax collection in order to increase PAD in Tangerang Regional Revenue Agency 2019-2021. This study used a qualitative methodology. The researcher used primary and secondary data to investigate the specified problem. The data were collected through the interview method, literature/library method, and observation. This study used a descriptive method of data analysis, i.e. the interaction model. Based on the results of the study, it can be concluded that the contribution of surface water tax to regional revenue was as local tax revenue, with a contribution of 87% in 2019, 106% in 2020, and 100.7% in 2021. The obstacle faced in collecting surface water tax is the lack of socialization by the Regional Revenue Agency to taxpayers regarding the rules and sanctions of surface water tax. The solution to the obstacles that occur is by providing periodic socialization, either directly to taxpayers, or through print media and social media
The Influence of Price and Brand Image on Purchasing Decisions for Contemporary Segarkhan Ice Drink in Central JakartaThe Influence of Price and Brand Image on Purchasing Decisions for Contemporary Segarkhan Ice Drink in Central Jakarta Hermawan, Rudianto; Kusyeni, Raden; Saifullah, Saifullah; Prasioni Untari, Novelita; Sumarna Sobari, Indra
JAMBIS : Jurnal Administrasi Bisnis Vol. 4 No. 5: Oktober 2024
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i5.4561

Abstract

Currently, drinking contemporary Drink is not just enjoying the dish but also enjoying the atmosphere of the contemporary Drink shop. Now contemporary Drink shops can be used to meet with friends, hold work meetings, do assignments or just fill in spare time. The trend of drinking contemporary Drink has penetrated the city of Jakarta, especially North Jakarta. Of the many contemporary Drink shops in North Jakarta, Segarkhan Ice Drink is one of them. This research was conducted with the aim of analyzing the effect of price and brand image on purchasing decisions (a case study on Segarkhan Ice Drink, Jakarta). The variables in this study consist of price and brand image as the independent variables and purchasing decisions as the dependent variable. This research uses quantitative methods. The population in this study were visitors to contemporary Segarkhan ice drink in March 2024 with a total of 4,372 visitors. The sample was determined using the slovin formula and a total of 190 people were obtained, so the respondents used in this study were 190 people. The sampling technique used was non- probability sampling in the form of purposive sampling. Testing the data using multiple linear regression analysis. T test and F test. The price variable has a positive and significant effect on purchasing decisions, with a regression value of 0.834, t test of 6.667>1.190 Sig. 0.00 <0.05 and the coefficient of determination is 0.714 or 71.4%. The brand image variable has a positive and significant effect on purchasing decisions, with a regression value of 0.782, at-test of 5.142> 1.190 Sig.0.00 <0.05 and the coefficient of determination is 0.665 or 66.5%. Simultaneously price and brand image have a positive and significant effect on purchasing decisions, the f test is 115.151> 2.70 Sig. 0.00 <0.05 with a coefficient of determination of 0.779 or 77.9%.
PENGARUH KEPEMIMPINAN DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PT. WINDU PERSADA CARGO (WPC CARGO) Saifullah, Saifullah; Kusyeni, Rd.; Hermawan, Rudianto
Jurnal Manajemen & Bisnis Jayakarta Vol 6 No 01 (2024): Vol. 06 No. 01 Juli 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53825/jmbjayakarta.v6i01.285

Abstract

Jurnal penelitian ini dilakukan dengan tujuan untuk mengetahui pengaruh kepemimpinan dan motivasi kerja terhadap kinerja karyawan PT. Windu Persada Cargo. Jenis penelitian ini menggunakan pendekatan kuantitatif dengan paradiqma eksplanatif. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah teknik non probability sampling dengan menggunakan teknik sampling jenuh/penuh. Jumlah sampel dari penelitian ini adalah 39 orang karyawan PT. Windu Persada Cargo. Pengujian data dilakukan dengan menggunakan analisis regresi berganda. dengan hasil uji t pada variabel Motivasi Kerja memiliki tingkat signifikansi 0,001 < 0,05. Dari hasil uji t pada variabel Motivasi Kerja menyatakan bahwa signifikansi uji t lebih kecil dari 0,05 (p<0,05) dan nilai T hitung sebesar 5,177 > T tabel 2,028, maka Ho2 ditolak dan Ha2 diterima. Dan nilai koefisien regresi memiliki nilai positif sebesar 1,520. Kontribusi pengaruh variabel independen Motivasi Kerja (X2) terhadap Kinerja Karyawan (Y) dalam penelitian ini adalah sebesar 42%. Kepemimpinan dan Motivasi Kerja berpengaruh signifikan dan positif terhadap Kinerja Karyawan PT. Windu Persada Cargo (WPC Cargo) secara simultan. Hal ini dibuktikan dengan nilai signifikansi untuk pengaruh simultan Kepemimpinan (X1) dan Motivasi Kerja (X2) terhadap Kinerja Karyawan (Y) adalah 0,001 < 0,05 dan F hitung 32,210 > F tabel 3,16. Hal ini membuktikan bahwa Ho3 ditolak dan Ha3 diterima. Kontribusi variabel kepemimpinan dan motivasi kerja terhadap kinerja karyawan adalah sebesar 64,2%. Hasil penelitian ini menunjukkan bahwa kepemimpinan dan motivasi kerja secara simultan memiliki pengaruh positif yang signifikan terhadap kinerja karyawan PT. Windu Persada Cargo yang dimilikinya.
ANALISIS STRATEGI BISNIS DALAM MENINGKATKAN KEPUASAN KONSUMEN PADA BISNIS REFLEXOLOGY GRIYA SEHAT DI HOWITZER RAYA Hermawan , Rudianto; Rd. Kusyeni; Saifullah, Saifullah; Putri, Anis Taufina
Jurnal Manajemen & Bisnis Jayakarta Vol 7 No 01 (2025): Vol 7 No 01 (2025): Vol. 07 No. 01 Juli 2025
Publisher : Sekolah Tinggi Ilmu Ekonomi Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53825/jmbjayakarta.v7i01.341

Abstract

This research aims to analyses the right business strategy of Griya Sehat Reflexology Business on Howitzer Raya in an effort to increase customer satisfaction. SWOT analysis is used to identify internal strengths and weaknesses as well as external opportunities and threats faced by the company. This research uses a qualitative method with data collection through interviews and field observations. The results showed that Griya Sehat Reflexology Business has strong internal strengths, such as resources, technology, and organizational capabilities. However, the company also faces threats from competitive rivalry and buyer bargaining power. Based on SWOT analysis, an effective business strategy to increase customer satisfaction is the S-0 (Strength - Opportunity) strategy, which minimizes weaknesses and maximizes strengths and opportunities. Thus, this research hopes to contribute to businesses in increasing customer satisfaction and maintaining their competitive advantage. The results of this research are expected to be used as a reference for further research and contribute to the development of science.
Pengaruh Kualitas Layanan Dan Kepuasan Terhadap Loyalitas Pelanggan Pada Pengguna Jasa Ekspedisi Paxel Home Jakarta Timur Hermawan, Rudianto; Saifullah, Saifullah; Kusyeni, Raden; Sobari, Indra Soemarna; Handayani, Risky
JAMBIS : Jurnal Administrasi Bisnis Vol. 5 No. 2: April 2025
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v5i2.4970

Abstract

This study aimed to evaluate the effect of Service Quality and Customer Satisfaction variables on Customer Loyalty among users of Paxel Home expedition services in East Jakarta. Data were collected through questionnaires distributed to 130 respondents and processed using the IBM SPSS Statistics 26 program. The recapitulation results showed that the average Service Quality and Customer Satisfaction variables were 4.32 each, and the average Customer Loyalty variable was 4.28, all of them were in the ˜Strongly Agree’ or ˜Excellent’ category. The sample was determined using the Hair et al (2010: 101) formula and a total of 130 people were obtained, so the respondents used in this study were unlimited people. The analysis was carried out by testing the Coefficient of Determination, Multiple Linear Regression, and t-test to measure how much influence the independent variables (Service Quality and Customer Satisfaction) have on the dependent variable (Customer Loyalty). The results of the calculation of the Coefficient of Determination (R2) showed that 64.6% of the variation in Customer Loyalty could be explained by Service Quality and Customer Satisfaction, while35.4% was influenced by other variables not examined. The t-test showed that the variables of Service Quality (X1) and Customer Satisfaction (X2) each had a significant effect on Customer Loyalty (Y), with a t-count value for Service Quality of 13.713 (p < 0.05) and for Customer Satisfaction of 10.584 (p < 0.05). The results showed that Service Quality and Customer Satisfaction significantly affect Customer Loyalty
Co-Authors Erfa Fauziah Fahrul Anwar Syadat Gading Gamaputra Handayani, Risky Jiwa Pribadi Agustianto Kharima, Kholilah Danarratoe Khoirunisa Khoirunisa Kumala, Ratih Mochamad Sofyan Nadiah Abidin Nur Aini Rosalia Nur Sari Pandoyo Pandoyo Praptini Yulianti, Praptini Prasioni Untari, Novelita Putri, Anis Taufina Ratih Kumala Rd. Dancu Lokita Pramesti Dewi Rudianto Hermawan Ryan Nugraha Ryan Nugraha Ryan Nugraha Saifullah Saifullah Saifullah Saifullah Siti Noviyanti Sobari, Indra Soemarna Sudarwanto Sudarwanto Sumarna Sobari, Indra Wulan Saputri Listiani Zainal Arifin Yurdani