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DESAIN MODEL RELASIONAL DATA TARGET COSTING SYSTEM Mokhammad Mastotok Illah
Jurnal Teknologi dan Manajemen Informatika Vol 3, No 2 (2017): Juli 2017
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (708.325 KB) | DOI: 10.26905/jtmi.v3i2.1323

Abstract

This study aims to design an information system that can support research implementation of target costing system with Data Analysis Program, to design the Program Data analysis in research, analyse the effectiveness of the program to be used and evaluate the weakness and superiority of the program will come. In this study the authors use the questionnaire distribution tool Design Model Relational Data Target Costing System, for the purpose of research can be achieved more accurately. In designing the design of Target Costing questionnaire to the built system shows that the Target Costing questionnaire that has been designed is useful to provide an information system that can generate output (output) and input (entry, edit, inquiry, add record), based on the input query According to the required researcher needs related to the target costing. Access program as a tool to design, create tables, create forms and create reports. To display accurate results, then by designing the Target Costing questionnaire, can display data that produces graphs, reports, queries or filter data with Filter by Form to facilitate the search data in accordance with the needs of researchers. DOI: https://doi.org/10.26905/jtmi.v3i2.1323
Analisis Penilaian Kinerja (Keuangan dan Non Keuangan) Pada SPBU Coco Nomor 51.651.16 Raya Langsep Kota Malang Dengan Pendekatan Balance Scorecard Mas Totok Illah; Efka Riza
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 4, No 1 (2021): Agustus 2021
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v4i1.106

Abstract

This study aims to analyze financial and non-financial performance at COCO SPBU NUMBER 51.651.16 RAYA LANGSEP MALANG CITY (also called COCO gas station 51.651.16). This performance appraisal analysis uses the Balanced Scorecard approach which includes a financial perspective, a customer perspective, an internal business process perspective as well as a growth and learning perspective. The data used in this study are primary and secondary data. The primary quantitative data were obtained through customer satisfaction surveys and interviews with the COCO gas station manager51,651.16. Qualitative secondary data obtained from gas station documents, internet, and literature studies, as well as consumer and employee satisfaction questionnaires were analyzed through validity and reliability tests. The success of COCO gas stations 51,651.16 used the Balance Scorecard approach from a financial perspective with a performance percentage of 87.5%. Perspective customers with a performance percentage of 87.5%, an Internal business perspective with a performance percentage of 100%, as well as a growth and learning perspective with a performance percentage of 90%.Keywords: financial perspective, customer perspective, internal business process perspective and growth and learning perspective.
Pengaruh Promosi, Harga dan Citra Merek Terhadap Minat Pemakaian Jasa Fotografi Mas Totok Illa; Septian Adi Nugraha
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 3, No 1 (2020): Agustus 2020
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v3i1.69

Abstract

This research was conducted to test the influence of promotion, price and brand image towards the use of service interest Bamita Java Studio Wagir Malang Regency, to know the customer's response to the promotion, price and brand image of interest in service usage in Bamita Java Studio, and to know how much the influence of promotion, price and brand image of interest in the use of services in Bamita Java Studio. The research used is a quantitative with a survey method. This type of research is explanatory. The population in this research is the consumer of Bamita Java Studio who visited within three months from October to December 2019. The data used is data managed by the Administration section of Bamita Java Studio. Sampling techniques used are accidental sampling. The analytical techniques used in this study are multiple linear regression to obtain a thorough picture of the relationship between the Variabel or the other variables. The t test result indicates that the significance value of each free variable is 0.036 for the promotion variable, 0.000 for the price Variable, and 0.004 for the brand image variable. While T values can be said to be significant when (T < 0.05), and from the statistical test results, the promotion variable has a signification value T 0.036 which means < 0.05, then Ha in the received and Ho rejected, so it can be said that the promotional Vatican is positive and significant to the interest in the service usage, for the price variable has a significance value of 0.000, which means that the Ha 0.05 Ho Interest in using the service, while the brand image variable has a signification value of T 0.004 meaning < 0.05, then Ha in the received and Ho rejected, and also can be said that the brand's variable effect is positive and significant to the interest in service usage.
Pengaruh Komitmen, Kepercayaan, dan Komunikasi Terhadap Kepuasan Pemasok pada PT. Natura Plastindo Kecamatan Gempol Nur Dewi Rohmatus Sholihah; Mas Totok Illah; Lianita Widyaratna
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 4, No 2 (2022): Februari 2022
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v4i2.89

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh komitmen, kepercayaan, dan komunikasi terhadap kepuasan pemasok material yang ada di PT. Natura Plastindo Kecamatan Gempol. Perusahaan ini  menyediakan hasil daur-ulang produk post-consumer dari jenis material plastik polyethylene, polypropylene dan polycarbonate. Jenis penelitiannya adalah  kuantitatif dengan pengujian hipotesis. Populasi pada penelitian ini  sekaligus sebagai sampel  adalah seluruh  pemasok yang memberikan kontribusi terhadap PT. Natura Plastindo Kecamatan Gempol, sebanyak 50  pemasok. Alat analisis yang digunakan  adalah analisis regresi linier berganda dengan menggunakan program SPSS versi 25 for windows. Data primer dalam penelitian ini didapatkan dari kuesioner , diukur menggunakan skala likert yang diuji validitas dan reliabilitasnya. Hasil penelitian  menunjukkan  bahwa dari hasil uji t bahwa  komitmen berpengaruh terhadap kepuasan pemasok, Kepercayaan berpengaruh  terhadap kepuasan pemasok, komunikasi juga berpengaruh terhadap kepuasan pemasok. Sedangkan hasil dari uji F  komitmen, kepercayaan, dan komunikasi berpengaruh secara simultan terhadap kepuasan pemasok.
AKUNTABILITAS PENGELOLAAN ALOKASI DANA DESA (Studi Kasus Di Desa Long Bang Kecamatan Peso Hilir Kabupaten Bulungan) Thomas Djaka Setya; Aysi Rinda Rosdiana; Mastotok Illah
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 5, No 1 (2022): Agustus
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v5i1.134

Abstract

This thesis research was conducted at the Long Bang Village Office, Peso Hilir District,  Bulungan  Regency.  This  study   aims  to  analyze  and  find  out  how Accountability  of  Village  Fund  Allocation  Management  (ADD)  is  in  Long  Bang Village. This type of research is a qualitative approach description in order to know the planning, implementation, administration, and accountability in the Management of Village Fund Allocations in Long Bang Village, Peso Hilir District, Bulungan Regency. Sources of data used are primary data obtained from interviews and secondary data obtained from related documents. In addition, for data analysis using triangulation techniques. The focus of this research consists of planning, implementation, administration and accountability in the Village Fund Allocation Management (ADD) system in Long Bang Village. The results of this study indicate that the stages of planning, implementation, administration, and accountability have been carried out properly, as evidenced by the village party having made accountability starting from planning to implementing each activity. Keywords: Accountability, Village Fund Allocation (ADD)
Customer Loyalty in Insfluence Photograph Malang: Assessment of Service Quality and Customer Satisfaction Sri Dwiningsih; M. Mastotok Illah; Sarwo Edi
Innovation Business Management and Accounting Journal Vol. 2 No. 1 (2023): January - March
Publisher : Mahameru Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/ibmaj.v2i1.28

Abstract

The purpose of this study was to determine the role of service quality and customer satisfaction in increasing consumer loyalty in influence photography. The method approach used is quantitative multiple linear regression analysis. The sample used was 100 people who used Insfluence Photography services in the city of Malang. The results of this study indicate that service quality plays an important role in increasing consumer loyalty. Consumer satisfaction also plays an important role in increasing consumer loyalty. An important implication of the results of this research is that efforts can be made to increase consumer loyalty in business in the field of photography services, namely by continuing to provide the best service to consumers and supported by continuing to evaluate consumer satisfaction to see negative aspects that make consumers feel dissatisfied.
PENGARUH PROMOSI DAN FITUR PRODUK TERHADAP KEPUTUSAN PEMBELIAN HONDA NEW VARIO 125 DI DEALER HONDA SATRYA DELTA PERKASA DI PASURUAN Illa, Mas Totok; Sumita, Ari Eka
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 6, No 2 (2024): Februari 2024
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v6i2.219

Abstract

Abstract This study aims to determine the effect of promotion and product features on purchasing decisions for Honda Vario New 125 products at Satrya Delta Pasuruan dealers partially and simultaneously. The population in this study was the purchase of Honda New Vario 125 products at Satrya Delta Pasuruan dealers. The sampling technique used a non-probability sampling technique, namely purposive sampling. The sample in this study was 50 respondents. The method used in this study is a quantitative research approach method. This study uses multiple linear regression analysis with data collection using a questionnaire with a Likert scale. The results of the study indicate that partially promotion and product features have a positive and significant effect on purchasing decisions. Simultaneously, the promotion and product feature variables have a positive and significant effect on purchasing decisions for Honda New Vario 125 products at Satrya Delta Pasuruan dealers. Keywords: Promotion, Product Features, and Purchasing Decisions AbstrakPenelitian ini bertujuan untuk mengetahui pengaruh promosi dan fitur produk terhadap keputusan pembelian produk Honda Vario New 125 pada pembelian di dealer Satrya Delta Pasuruan secara parsial dan simultan. Populasi dalam penelitian ini adalah pembelian produk Honda New Vario 125 pada pembelian di dealer Satrya Delta Pasuruan. Teknik pengambilan sampel menggunakan teknik non-probability sampling yaitu purposive sampling. Sampel dalam penelitian ini sebanyak 50 responden. Metode yang digunakan pada penelitian ini adalah metode pendekatan penelitian kuantitatif. Penelitian ini menggunakan analisis regresi linier berganda dengan pengumpulan data menggunakan kuesioner dengan skala likert. Hasil penelitian menunjukkan bahwa secara parsial promosi dan fitur produk berpengaruh positif dan signifikan terhadap keputusan pembelian. Secara simultan variabel promosi dan fitur produk berpengaruh positif dan signifikan terhadap keputusan pembelian produk Honda New Vario 125 pada pembelian di dealer Satrya Delta Pasuruan.Kata Kunci : Promosi, Fitur Produk, dan Keputusan Pembelian
Pengaruh Harapan Pelanggan dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Perumda Tugu Tirta Kota Malang Illah, Mastotok; Purwantoro, Handik; Gufron, Gufron
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 7, No 1 (2024): Agustus 2024
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v7i1.213

Abstract

AbstractThis research aims to examine the influence of customer expectations and service quality on customer satisfaction. The population in this study were customers from the Tugu Tirta Malang City. The sampling technique in this research is nonprobability sampling and the sampling technique in this research is accidental sampling. The sample in this research was 100 customers of Perumda Tugu Tirta, Malang City. Independent variables include customer expectations and service quality, while the dependent variable is customer satisfaction. Data analysis was carried out using regression techniques to assess the extent to which these independent variables can predict customer satisfaction. The results of this research show that the customer expectation variable has a positive and significant effect on customer satisfaction. Meanwhile, the service quality variable also has a positive and significant effect on customer satisfaction.Keywords: customer expectations, service quality, customer satisfaction             AbstrakPenelitian ini bertujuan untuk menguji pengaruh Harapan Pelanggan dan kualitas pelayanan terhadap Kepuasan pelanggan. Populasi dalam penelitian ini adalah Pelanggan dari perumda Tugu Tirta Kota Malang. Teknik pengambilan sampel dalam penelitian ini adalah nonprobability sampling dan Teknik sampling dalam penelitian ini adalah accidental sampling. Sampel pada penelitian ini adalah pelanggan Perumda Tugu Tirta Kota Malang  sebanyak 100 responden. Variabel independen meliputi Harapan Pelanggan dan kualitas pelayanan, sementara variabel dependen adalah Kepuasan pelanggan. Analisis data dilakukan dengan menggunakan teknik regresi untuk menilai sejauh mana variabel-variabel independen tersebut dapat memprediksi Kepuasan pelanggan. Hasil dari penelitian ini menunjukkan bahwa variabel harapan pelanggan berpengaruh positif dan signifikan terhadap Kepuasan pelanggan. Sedangkan variabel kualitas pelayanan juga berpengaruh positif dan signifikan terhadap  Kepuasan pelanggan. Kata kunci : harapan pelanggan, kualitas pelayanan, kepuasan pelanggan
Pengaruh Persepsi Korupsi Pajak dan Kualitas Pelayanan Fiskus Terhadap Kepatuhan Wajib Pajak W. Gening, Maria Varani; Haryono, Agus; Illa, Mas Totok
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 7, No 1 (2024): Agustus 2024
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v7i1.210

Abstract

Abstract This research aims to determine whether there is an influence between perceptions of tax corruption and the quality of tax services on taxpayer compliance. The population in this study were individual taxpayers registered with Kpp Pratama Ruteng, totaling 97,903 people. The sample in this research was 50 individual taxpayers. Sampling used a probability sampling method with a simple random sampling approach. The data sources in this research are primary and secondary data. Secondary data was obtained directly from Kpp Pratama Ruteng regarding the number of taxpayer populations and taxpayer compliance data for the last 5 years. Meanwhile, primary data was obtained from questionnaires distributed to respondents. The research results show that the test results for variable X1 have a significance value of t of 0.390, which means that the significance value is greater than 0.05. So the perception of tax corruption is stated to have no significant effect on individual taxpayer compliance at KPP Pratama Ruteng. Meanwhile, variable X2 shows the test results for a t significance value of 0.019, which means that the significance value is smaller than 0.05. So the quality of tax authorities' services is stated to have a significant influence on individual taxpayer compliance at KPP Pratama Ruteng. Keywords—Perception of Tax Corruption, Service Quality, Taxpayer Compliance Abstraksi Penelitian ini bertujuan untuk menganalisis pengaruh antara persepsi korupsi pajak dan kualitas pelayanan fiskus terhadap kepatuhan wajib pajak. Populasi dalam penelitian ini adalah wajib pajak orang pribadi yang terdaftar di Kpp Pratama Ruteng yang berjumlah 97.903 orang. Sampel dalam penelitian ini adalah wajib pajak orang pribadi sejumlah 50 orang. Pengambilan sampel menggunakan metode probability sampling dengan pendekatan simple random sampling. Adapun sumber data dalam penelitian ini adalah data primer dan dan sekunder. Data sekunder di dapatkan langsung dari Kpp Pratama Ruteng mengenai jumlah populasi wajib pajak dan data kepatuhan wajib pajak 5 tahun terakhir. Sedangkan data primer di dapat dari kuisioner yang di sebarkan kepada responden. Hasil penelitian menunjukan bahwa hasil pengujian pada variable X1 nilai signifikansi t sebesar 0,390 yang berarti bahwa nilai signifikansinya lebih besar dari 0,05. Sehingga persepsi korupsi pajak dinyatakan tidak berpengaruh secara signifikan terhadap kepatuhan wajib pajak orang pribadi di KPP Pratama Ruteng. Sedangkan variable X2 menunjukan hasil pengujian nilai signifikansi t sebesar 0,019 yang berarti bahwa nilai signifikansinya lebih kecil dari 0,05. Sehingga kualitas pelayanan fiskus dinyatakan berpengaruh secara signifikan terhadap kepatuhan wajib pajak orang pribadi di KPP Pratama Ruteng. Kata kunci— Persepsi Korupsi Pajak, Kualitas Pelayanan, Kepatuhan Wajib Pajak
Analisis Pengaruh Rasio Keuangan Terhadap Kinerja keuangan Perusahaan otomotif Yang Terdaftar Di Bursa Efek Indonesia (BEI) Periode 2019-2023 Utami, Finia Rizki; Setya, Thomas Djaka; Illah, Mastotok
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 7, No 2 (2025): FEBRUARI 2025
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v7i2.232

Abstract

Penelitian ini dilakukan dengan tujuan untuk menganalisis pengaruh rasio keuangan terhadap kinerja keuangan perusahaan otomotif yang terdaftar di Bursa Efek Indonesia (BEI) periode 2019-2023. Populasi yang digunakan dalam penelitian ini adalah perusahaan industri sektor otomotif tahun 2019-2023. Teknik pengambilan sampel yang dilakukan menggunakan metode purposive sampling dan diperoleh sebanyak 8 perusahaan industri sektor otomotif yang digunakan sebagai sampel penelitian. Jenis data yang digunakan dalam penelitian ini yaitu data sekunder berupa laporan keuangan tahunan yang diterbitkan perusahaan pada website resmi Bursa Efek Indonesia. Teknik analisis data yang digunakan adalah analisis regresi linear berganda. Dari penelitian yang dilakukan menunjukkan hasil bahwa untuk pengujian secara parsial variabel debt to asset ratio dan current ratio tidakberpengaruh terhadap kinerja keuangan perusahaan. Rasio inventory turnover dan total assetturnover serta cash ratio berpengaruh terhadap kinerja keuangan perusahaan. secara simultan variabel current ratio, cash ratio, total asset turnover, inventory turnover dan debt to asset turnover berpengaruh signifikan terhadap kinerja keuangan perusahaan.