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All Journal Manaruko: Jurnal Pengabdian Masyarakat Journal of Management
Huda, Syahrul
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Economics, Econometrics & Finance Education Social Sciences Other

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Peranan Mahasiswa dalam Pengembangan Potensi Desa Wisata dan Kegiatan Tambahan di Jorong Dama Gadang Kabupaten Agam Tabjung, Lesti; Rino, Rino; Winta, Lasti Rahma; Huda, Syahrul; Istiqomah, Febbi Ari; Adhytia, Fajri
Manaruko: Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2024): Manaruko: Jurnal Pengabdian Masyarakat
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/manaruko.v3i1.32

Abstract

Article discusses KKN student activities. KKN activities aim to provide experience and as a learning process for students to explore village potentials that can be developed by the community. The method for implementing KKN at the location consists of survey activities and planning additional activities apart from the core activities that have been planned. Additional KKN student activities receive support from the local government and the Jorong Dama Gadang community. This is shown in many KKN student activities involving people from various groups. The Jorong government and its officials involve many KKN students in carrying out activities such as socialization on Bullying and the Spirit of Learning, teaching activities at schools, and Posyandu activities. Other forms of activities involving young teenagers and elementary school level children include activities at the Qur’an Study Park to accompany and teach the Qur’an, healthy exercise carried out in the community and also in the school environment, keeping the environment clean with community service, and rearranging boundaries. hamlet boundaries. Padang State University KKN activities are expected to provide benefits to the community, especially those aimed at creating peace and developing the potential of tourist villages
The Influence Of Commitment, Service Quality and Bus Feasibility On Passenger Satisfaction In Corridor I Transjakarta Block M-City Huda, Syahrul; Handayani, Susanty; Setyawati, Aswanti; Arifiani, Librita; Abidin, Zaenal
Journal of Management Vol. 3 No. 1 (2024): January - June
Publisher : Yayasan Pendidikan Belajar Berdikari

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Abstract

The research aims to measure the level of satisfaction among Transjakarta bus riders. The inadequate quality of Transjakarta bus services, particularly in terms of safety, comfort, convenience, easiness, and efficiency, has been the key reason why people choose private automobiles. Decreased dedication among Transjakarta bus crew contributes to bad customer experiences, while uncertainty in schedule adherence and journey duration, combined with Jakarta traffic congestion concerns, exacerbate the effectiveness of public transportation services. By solving these difficulties, it is believed that the Transjakarta bus service in Corridor I will improve passenger happiness, promote more efficient mobility, and reduce reliance on private vehicles, thereby helping to alleviate general traffic congestion. In this thesis, the author takes a qualitative approach and uses the Analytical Hierarchy Process (AHP) as an analytical tool. The goal of this study is to look at the outcomes of the four factors used to evaluate passenger satisfaction: commitment, service quality, and bus feasibility. As of now, no assessment results indicate that one criterion is superior to another. The consistency level of the four criteria, as well as their sub-criteria, was then assessed based on respondents' ratings. Finally, analyzing passenger satisfaction on Transjakarta buses using the established criteria and sub-criteria. The findings of the four criteria demonstrate a trend for 29% commitment, 28% service quality, and 19% bus feasibility, with stable consistency. The research findings and calculations show an Excellent rating based on the assessment criteria in the four major aspects of commitment, service quality, and bus feasibility.
Co-Authors Adhytia, Fajri Arifiani, Librita Aswanti Setyawati Handayani, Susanty Istiqomah, Febbi Ari Rino Rino Tabjung, Lesti Winta, Lasti Rahma Zaenal Abidin