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All Journal Jurnal Iqtisaduna Jurnal Ekonomika Dan Bisnis Jurnal Maps (Manajemen Perbankan Syariah)
Widyaningsih, Meilana
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Religion Economics, Econometrics & Finance Education Other

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Loyalitas Nasabah Pada Bank Syariah Indonesia: Peran Kualitas Pelayanan, Atribut Produk Islami, dan Citra Perusahaan Pasya, Andhira Juanita; Widyaningsih, Meilana
Jurnal Iqtisaduna Vol 10 No 2 (2024)
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/iqtisaduna.v10i2.51358

Abstract

This study aims to determine the effect of service quality, Islamic product attributes, and corporate image on customer loyalty with the aim of continuous improvement and customer balance at Bank Syariah Indonesia (BSI). The data type used in the study is quantitative, with primary data. The population used in this research were all Bank Syariah Indonesia customers in Surakarta. They were collected using questionnaires physically and online to Bank Syariah Indonesia (BSI) customers. The questionnaires collected were 138 respondents to be used as samples and then analyzed using SPSS 23. The analysis method used was multiple linear regression analysis. The research results showed: that (1) service quality has no effect on customer loyalty, (2) Islamic product attributes have an effect on customer loyalty, and (3) company image has an effect on customer loyalty.
Peran Modal Intelektual dalam Keunggulan Bank Syariah di Indonesia Rahmadhani, Annisa; Widyaningsih, Meilana
Jurnal Iqtisaduna Vol 10 No 2 (2024)
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/iqtisaduna.v10i2.51359

Abstract

This study aims to determine the influence of Intellectual Capital on Profitability in Sharia Commercial Banks in Indonesia. The population used in this research is the annual financial reports of Islamic banks registered with Sharia Commercial Banks (BUS) for 2019-2023. The number of samples used in this research was 11 samples. The type of data used in this research is quantitative research, using secondary data with financial reports. The analysis tool used is SPSS 23.0. The data analysis used is in the form of classical assumption tests and multiple linear regression analysis. The results of this test show that simultaneously Intellectual Capital (VACA, VAHU, and STVA) has an effect on profitability (ROA) of 72.1%. Partially, it indicates that VACA and VAHU have a significant impact on bank profitability (ROA), because the significant value of these two variables is <0.05. Meanwhile, STVA does not have a significant effect on profitability (ROA), this is because the significant value of STVA is > 0.05.
Pengaruh Kompensasi, Lingkungan Kerja dan Motivasi Kerja terhadap Kinerja Karyawan PT BPRS Sukowati Sragen Arviyanti, Della; Widyaningsih, Meilana
Jurnal Maps (Manajemen Perbankan Syariah) Vol. 8 No. 2 (2025)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/maps.v8i2.1303

Abstract

This study to determine the influence of compensation, work environment and work motivation on the performance of employees of PT BPRS Sukowati Sragen. The method used for this research is a quantitative method with saturated sampling. The number of population and sampel in this study is 90 employees of PT BPRS Sukowati Sragen. Primary data for this study was collected by distributing quetionnaires to all employees of PT BPRS Sukowati Sragen. The data processing of this study uses SPSS 23.0. The result of this study are: 1) Compentation has a significant positive effect on the performance of PT BPRS Sukowati Sragen employees with a sig. < 0,05 (0,000 < 0,05) ; 2) The work environment has a significant positive effect on the performance of PT BPRS Sukowati Sragen employees with a sig. < 0,05 (0,001< 0,05) ; 3) Work motivation has a significant positive effect on employee performance with the calculation of sig.< 0,05 (0,038 < 0,05). Meanwhile, based on the result of the F test, the three variables have a simultaneous effect with F calculation (23,475) > F table (2,71) on the performance of PT BPRS Sukowati Sragen employees.
Pengaruh Service Excellent, Keamanan, Dan Kecepatan Pelayanan Terhadap Keputusan Nasabah Muslim Menggunakan Jasa Pegadaian CP Kartasura Lestari , Nuri; Widyaningsih, Meilana
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 4 No. 5 (2024): September - Oktober
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v4i5.2024

Abstract

This research aims to determine and analyze Excellent Service, Security, and Speed ​​of Service on Muslim Customers' Decisions to Use Pegadaian CP Kartasura services. This research uses a quantitative approach method using the SPSS 25 application by distributing questionnaires during the research period. This research uses the population of Pegadaian CP Kartasura customers by taking a sample of 120 customers who are Muslim. The research methods used are Instrument Test, Classical Assumption Test, Multiple Linear Regression Test, Model Determination Test, and Hypothesis Test. The research results show that Service Excellent has a positive and significant effect on the decision of Muslim customers to use CP Kartasura pawnshop services, Security has a positive and significant effect on the decision of Muslim customers to use CP Kartasura pawnshop services, and Service Speed ​​has a positive and significant effect on the decision of Muslim customers to use CP pawnshop services. Kartasura.
Co-Authors Arviyanti, Della Lestari , Nuri Pasya, Andhira Juanita Rahmadhani, Annisa