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All Journal Majalah Ilmiah Warta Dharmawangsa Community Development Journal: Jurnal Pengabdian Masyarakat JUDICIOUS: Journal of Management Jurnal Ilmiah Wahana Pendidikan International Journal of Multidisciplinary: Applied Business and Education Research JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal of Artificial Intelligence and Digital Business Jurnal Pengabdian Kepada Masyarakat Bangun Cipta, Rasa, & Karsa (Jurnal PKM BATASA) Jurnal Pengabdian Masyarakat Indonesia (JPMI) Jurnal Ragam Pengabdian
Johan, Ria Susanti
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Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Medicine & Pharmacology Public Health Social Sciences Other

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Pengaruh Safety dan on Time Performance Terhadap Loyalitas Pelanggan (Studi Kasus Pada Maskapai Batik Air) Widiyarini, Widiyarini; Johan, Ria Susanti; Septariani, Desy; Asikin, Iin
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 21 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

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Abstract

Safety is an important aspect in national aviation services. Apart from that, the punctuality aspect is also a priority and an indicator of the success of airline services. The research method used is a quantitative method. The variables safety, timeliness and customer loyalty are the objects of this research. Data was taken through questionnaires and interviews as well as literature searches. The data was processed using classical assumption tests, validity, reliability, multiple regression and the F test. The results of the research show that there is a positive and significant influence between the Safety variable and Batik Air Airline Customer Loyalty. This research found that there is a positive and significant relationship between On Time Performance and Customer Loyalty of Garuda Indonesia Airlines. This means that with increasing On Time Performance, Batik Air Airline Customer Loyalty will also increase. There is a strong correlation between On Time Performance and Batik Air Customer Loyalty. There is a strong positive correlation between On Time Performance and Batik Air Customer Loyalty. There is a positive and significant influence of Safety and OnTime Performance on Customer Loyalty if considered together.
PELATIHAN PEMBEKALAN KETERAMPILAN DAN PENGETAHUAN ENTREPRENEURSHIP DI SMKS TANJUNG BARAT JAKARTA Supandi, Agus; Johan, Ria Susanti
Jurnal Pengabdian Kepada Masyarakat Bangun Cipta, Rasa, & Karsa Vol 1, No 4 (2022): Jurnal PKM Batasa
Publisher : Universitas Indraprasta PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/pkmbatasa.v1i4.1368

Abstract

Sekolah atau pendidikan menjadi tempat yang sangat strategis untuk menumbuhkan bakat wirausaha. Akan tetapi selain bakat, motivasi dan pengetahuan mengenai praktik berwirausaha juga harus diberikan. Tujuan dari program pengabdian ini adalah untuk membekalisiswa SMK dengan pengetahuan dan keterampilan untuk mempersiapkan mereka memasuki lapangan kerja secara mandiri sebagai wirausaha (entrepreneur). Pembekalan tersebut dilakukan dengan mendatangkan pembicara yang memiliki pengalaman yang sesuai dengan keterampilan yang dimiliki para siswa SMK. Selain itu, para siswa SMK juga dibekali dengan pengetahuan mengenai sumber pembiayaan konvensional dan alternatif yang dapat mereka peroleh. Terakhir, pendampingan penyusunan rencana bisnis juga diberikan untuk menambah keterampilan para siswa agar siap beriwirausaha. Hasil yang diperoleh adalah para siswa SMK memiliki pengetahuan yang nyata mengenai praktik-praktik kewirausahaan serta mampu untuk menyusun rencan bisnis sebagai bekal mereka untuk merintis usaha baru
PENYULUHAN PEMILAHAN SAMPAH ORGANIK DAN ANORGANIK Septariani, Desy; Widiyarini, Widiyarini; Asikin, Iin; Johan, Ria Susanti
Jurnal Pengabdian Kepada Masyarakat Bangun Cipta, Rasa, & Karsa Vol 3, No 2 (2024): Jurnal PKM Batasa
Publisher : Universitas Indraprasta PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/pkmbatasa.v3i2.2723

Abstract

Pada saat ini telah muncul kesadaran untuk menjaga dan memeliharakelestarian lingkungan karena semua masyarakar pasti menginginkan lingkungan hidup yang bersih serta nyaman. Pada berbagai kota banyak yang mencanangkan program hijau and bersih dimana program tersebut bertujuan mewujudkan sebuah kota yang bersih dan nyaman tanpa adanya sampah yang berserakan di mana - mana. Program tersebut antara selain memanfaatkan peran warga juga memanfaatkan peran ibu-ibu rumah tangga dalam mengurangi dan memanfaatkan sampah yang ada di lingkungan sekitarnya. Ibu rumah tangga merupakan bagian dari masyarakat yang paling banyak menghasilkan sampah. Penyumbang sampah yang cukup banyak ke lingkungan setiap harinya adalah berasal dari aktivitas rumah tangga, baik berupa sampah organik maupun sampah anorganik. Bermacam-macam sampah organik danorganik tersebut selama ini kebanyakan hanya dibuang dan menumpuk menjadi gunungan sampah.
PELATIHAN PENGANTAR PERPAJAKAN PAJAK PENGHASILAN (PPH) PS. 21, PS. 22, PS. 23, PS.24, PS. 25. Asikin, Iin; Widiyarini, Widiyarini; Johan, Ria Susanti; Septariani, Desy
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 6 (2023): Volume 4 Nomor 6 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

Pelatihan Pengantar Perpajakan adalah sebuah program pelatihan yang dirancang untuk memberikan pemahaman dasar tentang sistem perpajakan, dengan fokus pada pajak penghasilan (PPh) yang diatur dalam Pasal 21 (Ps. 21), Pasal 22 (Ps. 22), Pasal 23 (Ps. 23), Pasal 24 (Ps. 24), dan Pasal 25 (Ps. 25) dalam undang-undang perpajakan. Materi dalam pelatihan ini mencakup konsep dasar perpajakan, pengertian PPh, klasifikasi PPh, dan perbedaan antara Ps. 21, Ps. 22, Ps. 23, Ps. 24, dan Ps. 25. Peserta akan memahami kewajiban perpajakan, prosedur perhitungan, pengenaan pajak, serta ketentuan khusus yang terkait dengan setiap jenis PPh. Tujuan dari pelatihan ini adalah untuk memberikan pengetahuan dasar kepada peserta tentang aspek-aspek utama perpajakan yang relevan dengan PPh Ps. 21, Ps. 22, Ps. 23, Ps. 24, dan Ps. 25. Dengan pemahaman ini, peserta diharapkan dapat memahami lebih baik hak dan kewajiban perpajakan mereka atau perusahaan tempat mereka bekerja, serta dapat memastikan bahwa mereka mematuhi peraturan perpajakan yang berlaku. Pelatihan ini akan memberikan pemahaman yang kokoh tentang perpajakan dan memberikan landasan yang kuat bagi peserta untuk mengembangkan pengetahuan lebih lanjut dalam bidang perpajakan, yang akan bermanfaat baik secara pribadi maupun profesional.
Pengaruh Teknologi Informasi dan Kualitas Layanan Customer Service Officer Terhadap Kepuasan Nasabah Bank X di Jakarta Johan, Ria Susanti; Widiyarini, Widiyarini; Septariani, Desy; Asikin, Iin; Sinta, Rachel
Jurnal Warta Dharmawangsa Vol 18, No 4 (2024)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v18i4.5153

Abstract

Pengaruh Iklim Organisasi Terhadap Komitmen Organisasi Pada Pegawai Honorer Kementerian Desa, Pembangunan Daerah Tertinggal Dan Transmigrasi Supandi, Agus; Johan, Ria Susanti
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 10 No. 6 (2024): December 2024
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v10i6.3368

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh iklim organisasi terhadap komitmen organisasi pegawai honorer Kementerian Desa, PDT, dan Transmigrasi. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan survei korelasional. Penelitian ini bertujuan untuk mengetahui pengaruh dan hubungan antara iklim organisasi (variabel bebas) dan komitmen organisasi (variabel terikat). Populasi penelitian ini adalah pegawai honorer Kementerian Desa, Pembangunan Daerah Tertinggal, dan Transmigrasi. Sampel terdiri dari 109 orang yang diambil melalui teknik insidental sampling. Perhitungan menunjukkan rxy = 0,619, yang berarti terdapat korelasi kuat antara iklim organisasi dan komitmen organisasi. Koefisien determinasi (KD) sebesar 38,32% menunjukkan bahwa iklim organisasi (variabel X) berkontribusi 38,32% terhadap komitmen organisasi (variabel Y), sementara 61,68% dipengaruhi faktor lain. Pengujian hipotesis menunjukkan thitung = 8,155 > ttabel = 1,659, yang mengindikasikan adanya hubungan signifikan antara variabel X (iklim organisasi) dan variabel Y (komitmen organisasi).
The Role of MSMEs, Infrastructure and Cooperatives on DKI Jakarta Economic Growth Johan, Ria Susanti; Hubeis, Musa; Karno
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 3 No. 5 (2022): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.03.05.09

Abstract

MSMEs, infrastructure and cooperatives were the determining factors for economic growth. Good and stable economic growth would have an impact on people's welfare. Economic growth was a process not an economic picture at a dynamic time of an economy. This study aimedd to describe the influence of MSMEs on economic growth, describe the influence of infrastructure on economic growth, describe the effect of cooperatives on economic growth and described MSMEs, Infrastructure and cooperatives on the economic growth of DKI Jakarta. The method used is a quantitative method. The data was taken from the national statistical center for the period 2015, 2016, 2017, 2018 and 2019. The data was processed using SPSS 21. Prerequisite tests include normality test, homoenity test and heteroscedasticity test. Hypothesis testing includes t test, F test and coefficient of determination. The results showed that MSMEs had an effect on economic growth, Infrastructure had an effect on economic growth, cooperatives had an effect on economic growth and MSMEs, infrastructure, cooperatives had a simultaneous effect on economic growth in DKI.The implication of the result was Expansion of job opportunities and employment. Formation of Gross Domestic Product (GDP). Provision of safety nets, especially for low-income people to carry out productive economic activities.
Pengaruh Jumlah Penduduk dan Pengangguran Terhadap Kemiskinan di Provinsi Jawa Barat Tahun 2018–2022 Widiyarini, Widiyarini; Asikin, Iin; Septariani, Desy; Johan, Ria Susanti
JUDICIOUS Vol 6 No 1 (2025): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v6i1.2012

Abstract

This study aims to analyse the effect of population size and unemployment on poverty levels in West Java Province during the period 2018–2022. Using an associative quantitative approach with secondary data from the Central Statistics Agency, this study examines the relationship between variables using multiple linear regression analysis. The results indicate that population size has a negative and significant effect on poverty, while unemployment does not have a significant partial effect. However, when considered simultaneously, population size and unemployment have a significant effect on poverty levels. These findings have important implications for the formulation of more targeted regional development policies aimed at poverty alleviation.
Pengaruh Foreign Direct Investment, UMKM, Infrastruktur dan Koperasi Terhadap Pertumbuhan Ekonomi serta Dampaknta pada Penurunan Pengangguran di Provinsi DKI Jakarta Johan, Ria Susanti; Supandi, Agus
JUDICIOUS Vol 6 No 1 (2025): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v6i1.2013

Abstract

Economic growth is influenced by several important factors, including investment, infrastructure development, development of small and medium enterprises, and developments in the level of income distribution. DKI Jakarta Province is one of the provinces that has very potential resource potential. DKI Jakarta Province is also the gateway to the island of Java which allows DKI Jakarta's economic growth rate which should be better than other provinces in Java. The purpose of this study is to examine and analyze the influence of foreign direct investment, MSMEs, infrastructure and cooperatives on economic growth and their impact on reducing unemployment. The research method used in this research is Ordinary Least Square, Multiple Linear Regression and simple panel data. The research variables used were FDI, MSMEs, Infrastructure and cooperatives, which in the next study functioned as independent variables affecting economic growth which functioned as the dependent variable, and unemployment functioned as the dependent variable. The results showed that both simultaneously and partially FDI, MSMEs, Infrastructure and Cooperatives had a positive and significant effect on economic growth. Economic growth has a positive and significant effect on unemployment. The research findings show that the amount of foreign investment, MSMEs, infrastructure and cooperatives on economic growth in the Special Capital Region of Jakarta is 67.7 percent. The next finding is that the infrastructure variable is the dominant variable that affects economic growth in DKI Jakarta.
PKM Pelatihan Digitalisasi dan Pembukuan Komputerisasi Sederhana pada UMKM Raaf Mart Bassura City Jakarta Timur Johan, Ria Susanti; Widiyarini, Widiyarini; Asikin, Iin; Septariani, Desy; Supandi, Agus
Jurnal Ragam Pengabdian Vol. 2 No. 2 (2025): Agustus
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/szg8s738

Abstract

The rapid advancement of digital technology has created both opportunities and challenges for Micro, Small, and Medium Enterprises (MSMEs), particularly in financial management and operational efficiency. However, many micro-scale MSMEs still rely on manual bookkeeping methods, resulting in poor financial transparency and difficulty in making strategic business decisions. This community engagement program aimed to empower RAAF Mart, an MSME located in Bassura City, East Jakarta, by providing training on digitalization and simple computerized bookkeeping using Microsoft Excel. The program was conducted through participatory methods, including needs assessment, hands-on workshops, and pre-test and post-test evaluations. The results showed a significant improvement in participants’ understanding of basic financial literacy and digital tools. Prior to the training, most participants lacked knowledge of cash flow tracking, income statement preparation, and the use of spreadsheet software. After the training, participants were able to implement a daily bookkeeping system using a customized Excel template. The training also fostered a positive shift in mindset toward the importance of separating personal and business finances. This program demonstrated that simple, contextualized digital training can be highly effective in supporting the digital transformation of MSMEs. Continued mentoring and follow-up support are recommended to ensure sustainable implementation.
Co-Authors Iin Asikin Karno LESTARI, WITRI Musa Hubeis Riski Amalia, Riski Rita Ningsih, Rita Septariani, Desy Sinta, Rachel Supandi, Agus Widiyarini, Widiyarini