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All Journal Media Gizi Kesmas Indonesian Journal of Medical Sciences and Public Health El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Wibowo, Bima Ardiyanto
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Nurses' Knowledge And Attitudes In Implementing Policy To Control The Spread Of Covid-19 Outbreak:Study In Tritya Eye Clinic Wibowo, Bima Ardiyanto
Media Gizi Kesmas Vol 9 No 2 (2020): MEDIA GIZI KESMAS (DECEMBER 2020)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/mgk.v9i2.2020.35-40

Abstract

ABSTRAKLatar Belakang: Pandemi Covid – 19 menular hampir diseluruh dunia. Di Indonesia sendiri ada 78 Tenaga Perawat yang telah meninggal dunia akibat terpapar virus ini. Kebijakan dalam pelaksanaan pengendalian penyebaran pandemi Covid – 19 di Klinik Mata Tritya, Sudah tertulis dan terlaksana bagi seluruh staf perawat yang bekerja di Rawat Jalan Darurat Covid 19 Klinik Mata Tritya. Penerapan Standar Operasional Prosedur pengendalian penyebaran Pandemi Covid – 19 masih perlu di evaluasi karena masih banyak perawat yang lupa atau terlewat dalam penerapannya.Tujuan: Tujuan dari pembuatan artikel ini untuk menggambarkan pengetahuan dan sikap perawat dalam penerapan kebijakan pengendalian penyebaran Pandemi Covid – 19 di Klinik Mata Tritya. Metode: Penelitian ini menggunakan metode penelitian deskriptif dengan pendekatan secara cross-sectional. Dengan jumlah sample adalah seluruh tenaga perawat di Klinik Mata Tritya yang berjumlah 12 orang. Dilakukan dengan cara membagikan kuisioner secara online pada tanggal 28 April 2020.Hasil: Sebagian perawat memiliki Tingkat pengetahuan baik dan sebagian lagi cukup tetapi seluruh perawat dapat bersikap positif dengan penerapan kebijakan penerapan kebijakan pelaksanaan pengendalian penyebaran PandemiCovid – 19 di Klinik Mata Tritya walau tidak semua perawat memiliki pengetahuan baik.Kesimpulan: Oleh karena itu pengetahuan dan pemahaman tentang penerapan kebijakan sangat penting, mengingat hal ini dirasa penting guna mengurangi resiko penularan Pandemi Covid – 19 ke Pasien, antar petugas medis, staf dan keluarga perawat itu sendiriABSTRACT Background: Outbreaks of the COVID-19 virus are spread almost all over the world. Policy in implementing the control of the spread of the Covid Outbreak - 19 at the Tritya Eye Clinic, It has been written and implemented for all the special staff of nurses who work in the Covid Outpatient Emergency 19 Tritya Eye Clinic. However, there are still many nurses who forget or miss the application of SOP that has been applied by management.Objective: This article is to look at nurses' knowledge and attitudes in the application of controlling the spread of the Covid - 19 outbreak in Tritya Eye Clinic.Method: This research uses descriptive research method with Cross Sectional approach. Results: Some nurses have a good level of knowledge and some are sufficient but all nurses can behave positively with the application of the policy.Conclusion: Nurses have a positive attitude towards the implementation of the policy of controlling the spread of Covid outbreaks in the Tritya Eye Clinic even though not all nurses have good knowledge. Therefore, this is considered important in order to reduce the risk of transmission of the Covid-19 outbreak to patients, among medical staff, staff and the nurse's family itself.
Pengaruh Currency Dan Co-Creation Terhadap Customer Loyalty Yang Dimediasi Oleh Customer Satisfaction Wibowo, Bima Ardiyanto; Kurniawan, Mateus Andhi; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6018

Abstract

Customer satisfaction is one of the key drivers of customer loyalty, both for products and services. This study investigates the influence of service quality, brand image, and cost on customer satisfaction, as well as whether customer satisfaction serves as an effective mediator. The research surveyed general patients of Tritya Eye Clinic Surabaya. Sampling was conducted using a purposive sampling method with specific considerations, resulting in 154 respondents. The data were analyzed using Structural Equation Modelling (SEM). The findings indicate that service quality, brand image, and cost contribute positively to customer satisfaction. The study also confirms that customer satisfaction mediates the relationship between service quality, brand image, and cost with customer loyalty. This research contributes to understanding operational management by applying the framework of service quality, brand image, and cost in the context of healthcare service providers.
Pengaruh Kepercayaan dan Kenyamanan Terhadap Loyalitas dengan Kepuasan Pasien Rawat Jalan Sebagai Intervening di Klinik Mata Tritya Surabaya Kurniawan, Mateus Andhi; Wibowo, Bima Ardiyanto; Mujanah, Siti; Fianto, Achmad Yanu Alif
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 4 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i4.6037

Abstract

Customer satisfaction is one of the things that triggers customer loyalty to a product or service. This study investigates the effect of trust and convenience on customer satisfaction. It also investigates whether customer satisfaction is a good mediator. This study surveyed patients at Tritya Eye Clinic Surabaya. Using purposive sampling method with sample criteria being patients who have been treated at the Clinic, 152 respondents were obtained. The data was then analyzed using Structural Equation Modeling. The findings show that trust and convenience contribute positively to customer satisfaction. The study also proved that customer satisfaction mediates the relationship of trust and convenience to customer loyalty. This study contributes to understanding marketing management using the trust and convenience framework in healthcare companies, which can also be applied to other general companies.
Improving Students' Knowledge of HIV/AIDS Prevention at NU 1 Gresik High School Through Health Education Wibowo, Bima Ardiyanto
Indonesian Journal of Medical Sciences and Public Health Vol 6 No 2 (2025)
Publisher : Future Science

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Abstract

The rise in HIV/AIDS cases among adolescents is a growing public health concern in Indonesia. Limited knowledge regarding HIV/AIDS prevention contributes significantly to risky behaviors among adolescents. This study aimed to improve students’ knowledge of HIV/AIDS prevention at SMA NU 1 Gresik through interactive health education. A quasi-experimental one-group pretest–posttest design was employed using a mixed-method approach. The intervention consisted of interactive counseling through lectures and question-and-answer sessions involving 31 students. Data were collected using pretest and posttest questionnaires. The results showed a significant increase in students' knowledge, from 75.8% in the pretest to 94.4% in the posttest. Students also demonstrated improved understanding of HIV/AIDS transmission, prevention strategies, and risk factors. These findings indicate that interactive health education is effective in enhancing adolescents’ knowledge and awareness regarding HIV/AIDS prevention. Therefore, integrating interactive health education into school-based programs is essential to reduce the risk of HIV/AIDS transmission among adolescents.
Systematic Literature Review Analysis of the Utilization of Artificial Intelligence on the Quality of Healthcare Services in Indonesia Frieska Piesesha Piesesha, Frieska; Wibowo, Bima Ardiyanto
Indonesian Journal of Medical Sciences and Public Health Vol 6 No 2 (2025)
Publisher : Future Science

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Abstract

Digital transformation in the health sector has accelerated the adoption of Artificial Intelligence (AI) as a strategic innovation to improve the quality of healthcare services. AI has the capability to process large volumes of health data quickly and accurately, thereby supporting clinical decision-making, enhancing service efficiency, and improving patient safety. However, the implementation of AI in Indonesia still faces several challenges, particularly related to the readiness of human resources, infrastructure limitations, data security, and ethical and regulatory issues. This study aims to analyze the role of Artificial Intelligence in improving the quality of healthcare services in Indonesia based on a review of recent literature. The research employed a literature review method with a systematic review approach guided by the PRISMA framework. Literature searches were conducted using PubMed, ScienceDirect, and Google Scholar databases, focusing on articles published between 2020 and 2025. Out of 3,380 identified articles, five studies met the inclusion and exclusion criteria and were selected for further analysis. The findings indicate that the implementation of AI contributes positively to the improvement of healthcare service quality, particularly in terms of effectiveness, efficiency, patient safety, and timeliness of care. AI enhances diagnostic accuracy, supports clinical decision-making, optimizes administrative and clinical processes, and improves the quality of nursing care through real-time patient monitoring and more accurate documentation. Nevertheless, the implementation of AI remains constrained by limited healthcare workforce competencies, inadequate technological infrastructure, and concerns related to data security, privacy, and regulatory frameworks. In conclusion, Artificial Intelligence holds significant potential as a strategic instrument for improving the quality of healthcare services in Indonesia. Optimizing the use of AI requires strengthening human resource capacity, developing adequate technological infrastructure, and establishing clear policies and regulations to ensure the ethical, secure, and sustainable application of AI in healthcare services.
The Effect of PHBS Health Education on the Knowledge of 4th Grade Students at SDN 35 Gresik Mahendra, Muamar; Piesesha, Frieska; Putri, Lidia Aditama; Suhartini, Titik; Arfah, Muh.; Wibowo, Bima Ardiyanto
Indonesian Journal of Medical Sciences and Public Health Vol 6 No 2 (2025)
Publisher : Future Science

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Abstract

The implementation of Clean and Healthy Living Behavior (PHBS) in schools must begin at the elementary level, considering that elementary school is a golden period for instilling clean and healthy living habits. The purpose of this study was to determine the knowledge scores of students before and after being given education on PHBS. This study used a descriptive epidemiological design. The study population consisted of all 4th grade students at SDN 35 Gresik. The sample was determined using a total sampling technique, so all 49 students were included as respondents. Data analysis was conducted descriptively and using a paired t-test to determine the effectiveness of increasing students’ knowledge before and after the intervention. The results showed that the students involved in this study consisted of 23 male and 26 female students. There was an increase in the average knowledge score from 77.55 in the pre-test to 86.12 in the post-test. This increase was also accompanied by a decrease in the standard deviation, indicating that the variation in scores among students became more uniform after the education was given. Based on the paired t-test, the p-value was less than 0.05, indicating a significant difference between pre-test and post-test scores. Thus, PHBS education proved to have a real effect on increasing the knowledge of 4th grade students at SDN 35 Gresik.
Co-Authors Achmad Yanu Aliffianto Arfah, Muh. Kurniawan, Mateus Andhi Lidia Aditama Putri Mahendra, Muamar Piesesha, Frieska Siti Mujanah Suhartini, Titik