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PENGARUH HARGA, KUALITAS PELAYANAN, DAN KEPERCAYAAN TERHADAP KEPUTUSAN PEMBELIAN DI E-COMMERCE “SHOPEE” (Studi Kasus: Pelanggan Shopee di Surabaya) Putri, Irwina Maharani; Ratnawati, Dyah
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 9, No 7 (2022): NUSANTARA : Jurnal Ilmu Pengetahuan Sosial
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v9i7.2022.2561-2569

Abstract

Tujuan dari penelitian ini adalah untuk menguji pengaruhi harga, kualitas layanan, dan kepercayaan terhadap keputusan pembelian pada platform e-commerce Shopee (studi kasus: pelanggan Shopee di Surabaya). Sampel yang dianalisis dalam penelitian ini terdiri dari 201 responden yang dipilih melalui prosedur simple random sampling. Temuan pengumpulan data diperoleh melalui penggunaan kuesioner yang dihosting di Google Forms. Metode analisis informasi menggunakan uji validitas, uji reliabilitas, uji normalitas, serta uji asumsi klasik, analisis regresi linier berganda, uji t, uji F, dan koefisien determinasi yang dilakukan dengan bantuan aplikasi SPSS (Statistical Product and Service Solution) tipe 22.0. Menurut temuan penelitian, penetapan harga memiliki dampak yang menguntungkan dan signifikan secara statistik terhadap pilihan pembelian. Kualitas layanan memiliki pengaruh yang menguntungkan dan substansial terhadap pilihan pembelian yang dilakukan di Shopee. Di sisi lain, kepercayaan memiliki pengaruh yang menguntungkan dan cukup besar pada pilihan pembelian.
Pelatihan Manajemen Keuangan dan Administrasi BUMDES untuk peningkatan daya saing BUMDES ( Badan Usaha Milik Desa ) Menuju Desa Mandiri pada BUMDES Puloniti, Kabupaten Mojokerto Ratnawati, Dyah; Syaiful Akbar, Fajar; Khanida, Marisha
ABDIMAS NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 1 (2023): ABDIMAS NUSANTARA (Juli)
Publisher : Fakultas Ekonomi Universitas Islam Majapahit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of the economic world in Indonesia in general, in Mojokerto in particular, has made various business actors compete in improving the performance of their companies through product competitiveness and improving the company's operational systems themselves, based on research conducted by the UNIM Accounting Study Program Community Service Team in collaboration with the UPN Accounting Service Team " Veterans" of East Java proposed training related to the Implementation of Financial Management and Administration of BUMDES for BUMDES of Puloniti Village which is engaged in general trade and services and was approved to conduct training on 15 – 16 May 2023 offline or face to face with the output of the training, namely BUMDES be able to make controlled planning regarding Village Business Entity Finances adjusted to the BUMDES Restra into the administration of BUMDES governance, and this training is ongoing where the UNIM Accounting Study Program Community Service Team and the UPN "Veteran" East Java Accounting Study Program Community Service Team will continue to monitor and assist BUMDES Puloniti Village in overall financial and operational management of BUMDES.
Determinan Perilaku Konsumtif Belanja Online di TikTok Shop pada Mahasiswa Fakultas Ekonomi & Bisnis Salsa Mita Perdana; Dyah Ratnawati
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.929

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kontrol diri, gaya hidup, dan literasi keuangan terhadap perilaku konsumtif belanja online di TikTok Shop. Metode penelitian dalam penelitian ini ialah metode penelitian kuantitatif asosiatif. Populasi terdiri dari mahasiswa S1 Fakultas Ekonomi dan Bisnis UPN “Veteran” Jawa Timur dengan random sampling sebanyak 100 responden sebagai sampel. Teknik pengumpulan data menggunakan angket dengan bantuan Google Forms. Teknik analisis dan pengujian hipotesis dalam penelitian ini menggunakan Smart PLS 4. Temuan penelitian ini menunjukkan bahwa kontrol diri, gaya hidup, dan literasi keuangan berpengaruh terhadap perilaku konsumtif belanja online secara parsial. Penelitian ini memiliki keterbatasan pada sampel dan populasinya. Sehingga hasil penelitian dapat berbeda tergantung pada demografi.
Analisis Pajak Penghasilan 23 Atas Transaksi Promosi di Perusahaan Distribusi Bahan Architectural Solutions dan Trading Goods Stevanie Amadea Ivana Govianne; Dyah Ratnawati
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1043

Abstract

Penelitian ini bertujuan untuk menganalisis penerapan Pajak Penghasilan Pasal 23 (PPh 23) atas transaksi support marketing yang dilakukan oleh perusahaan distribusi. Support marketing adalah salah satu bentuk dukungan promosi yang disediakan perusahaan kepada rekanan bisnis, yang dalam praktiknya melibatkan pembayaran kepada pihak ketiga atas jasa tertentu seperti promosi, event, dan desain. Jenis transaksi tersebut termasuk dalam objek PPh Pasal 23 sebagaimana diatur dalam PMK No. 141/PMK.03/2015. Metode penelitian yang digunakan bersifat deskriptif dengan pendekatan kualitatif. Data diperoleh melalui observasi langsung, wawancara semi-terstruktur, dan dokumentasi internal perusahaan. Hasil penelitian menunjukkan bahwa mekanisme pemotongan, penyetoran, dan pelaporan PPh 23 telah dilakukan secara sistematis dengan dukungan perangkat lunak seperti Solutax. Meskipun demikian, Pengklasifikasian jenis transaksi serta entri kode pajak dilakukan secara manual, yang berisiko menimbulkan kesalahan input data. Perusahaan telah menerapkan langkah verifikasi vendor, termasuk validasi NPWP, sebagai bagian dari kontrol internal. Penelitian ini merekomendasikan optimalisasi sistem klasifikasi dan integrasi antara sistem internal dengan platform pelaporan perpajakan digital untuk meningkatkan efisiensi dan kepatuhan fiskal.
Peran Audit Eksternal dalam Mengidentifikasi dan Menangani Masalah dalam Penyajian Laporan Keuangan: Studi Kasus di Industri Peternakan Muhammad Nur Maftuh Ihsan; Ratnawati, Dyah
International Journal Administration, Business & Organization Vol 6 No 3 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.586

Abstract

This study aims to describe the role of external audit in identifying and resolving problems in the presentation of financial statements in non-public entities, with a case study in the livestock industry. The background of this research is based on the importance of financial statements as a basis for decision making by stakeholders, but in practice, many entities still experience obstacles in preparing financial statements that comply with standards. One of these livestock industries is a company that faces similar challenges, such as manual recording that is not orderly, data discrepancies with current accounts, and a lack of human resources who understand accounting adequately. This research uses a qualitative method with a case study approach, involving direct interviews and documentation studies as data collection techniques. The results show that external audit not only plays a role in providing an opinion on the fairness of financial statements, but also provides strategic recommendations in the form of digitizing records, training human resources, and preparing standard operating procedures. Thus, external audit plays an important role as a strategic partner in improving the quality of financial reporting and overall corporate governance.
Optimalisasi Prosedur Administrasi Piutang untuk Peningkatan Efisiensi pada Pedagang Besar Farmasi (PBF) Nurluthfi Oktavia, Ulla; Ratnawati, Dyah
Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Vol 6 No 1 (2026): Edisi Januari 2026
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jamek.v6i1.2460

Abstract

This study aims to evaluate and optimize accounts receivable administrative procedures in order to improve operational efficiency in Pharmaceutical Wholesalers (PBF). Well-structured and effective receivables management is a key factor in maintaining corporate liquidity, accelerating cash turnover, and minimizing the risk of uncollectible accounts that may disrupt financial stability. This research employs a case study method with a qualitative descriptive approach through direct observation of receivables administration activities, collection processes, and the reporting system implemented by the company. The results indicate that the implementation of an Accounting Information System (AIS) for receivables has contributed positively to the accuracy of transaction recording, the availability of receivables information, and the strengthening of internal control. Invoice verification procedures, segregation of duties among functions, and systematic documentation have proven effective in supporting data accuracy and facilitating audit trails. However, this study also identifies several weaknesses that affect the efficiency of receivables management, including the lack of full integration between sales and finance systems, the continued reliance on manual credit approval processes, and the underutilization of system-based receivable reminder features. Empirically, these conditions lead to delays in updating receivable status, increased administrative workload, and suboptimal credit risk control, particularly for receivables outstanding for more than 90 days. This study recommends the development of an integrated AIS, the implementation of automated credit approval based on customer payment history, and the utilization of real-time receivables reminder systems and data analytics. By adopting these recommendations, companies are expected to enhance operational efficiency, accelerate receivables turnover, and maintain sustainable cash flow performance. The findings of this study may serve as a practical reference for other pharmaceutical distribution companies in strengthening receivables management through information systems
Financial Technology Payment, Literasi Keuangan, dan Self Control Terhadap Perilaku Konsumtif Mahasiswa Pengguna E-commerce Anggi Krisnawati; Dyah Ratnawati
Jurnal Akuntansi dan Keuangan Kontemporer (JAKK) Vol 8, No 2 (2025): September 2025
Publisher : Jurnal Akuntansi dan Keuangan Kontemporer (JAKK)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jakk.v8i2.25411

Abstract

Tujuan Penelitian: Riset ini dilakukan guna mengkaji beberapa variabel yang mampu memengaruhi perilaku konsumtif mahasiswa Fakultas Ekonomi dan Bisnis Universitas Pembangunan Nasional “Veteran” Jawa Timur yang menggunakan e-commerce.Metode Penelitian: Riset ini menerapkan pendekatan kuantitatif dengan populasi berupa seluruh mahasiswa program sarjana di FEB UPN "Veteran" Jawa Timur. Sampel yang digunakan berjumlah 100 responden. Pengumpulan data dilaksanakan dengan menyebarkan instrumen, sementara analisis data dilaksanakan memakai metode Partial Least Square (PLS) dengan asistensi perangkat lunak SmartPLS versi 4.0.Originalitas/Novelty: Pembaruan pada riset ini terletak pada objek penelitian serta waktu penelitian yakni pada tahun 2025.Hasil Penelitian: Hasil penelitian menunjukkan bahwa financial technology payment berpengaruh terhadap perilaku konsumtif mahasiswa FEB UPN “Veteran” Jawa Timur pengguna e-commerce karena didorong oleh kemudahan dan kenyamanan transaksi digital yang meningkatkan intensi belanja impulsif. Sebaliknya, literasi keuangan dan self control tidak berpengaruh karena pemahaman dan pengendalian diri mahasiswa belum cukup untuk menahan pengaruh lain yang lebih dominan seperti, lingkungan sosial, tren digital, dan promosi e-commerce.Implikasi: Hasil riset diharapkan bisa menjadi saran untuk institusi pendidikan agar digunakan sebagai landasan untuk memperkuat implementasi program literasi keuangan dan pengembangan kemampuan kontrol diri melalui integrasi dalam kurikulum agar mahasiswa dapat terhindar dari perilaku konsumtif. Research Objectives: This research’s purpose is to assess several variables that may influence the consumption behavior of students from the Faculty of Economics and Business in Pembangunan Nasional University 'Veteran' East Java who use e-commerce.Research Method: This research applies a quantitative approach with the population being all undergraduate students in the Faculty of Economics and Business at UPN 'Veteran' East Java. The sample used contains of 100 respondents. Data collection was orchestrated through the distribution of questionnaires, while data analysis was performed using the Partial Least Square (PLS) method with the aid of SmartPLS version 4.0 software.Originality/Novelty: The update on this study is the research object and the time of the study used, which is in 2025.Research Results: The result indicate that financial technology payment influences the consumptive behavior of FEB UPN 'Veteran' Jawa Timur students who use e-commerce, driven by the ease and convenience of digital transactions that increase impulsive buying intention. Conversely, financial literacy and self-control have no significant effect, as students' financial understanding and self-regulation are not sufficient to resist more dominant influences such as social environment, digital trends, and e-commerce promotions.Implications: The results of this research are expected to serve as a recommendation for educational institutions to be used as a basis for strengthening the implementation of financial literacy programs and the development of self-control skills through integration into the curriculum, so that students can avoid consumptive behavior.
Peran Faktor Internal Perusahaan dalam Ketepatan Waktu Pelaporan Keuangan Femmylia Ferdyan Putri; Dyah Ratnawati
Jurnal Akuntansi dan Keuangan Kontemporer (JAKK) Vol 8, No 2 (2025): September 2025
Publisher : Jurnal Akuntansi dan Keuangan Kontemporer (JAKK)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jakk.v8i2.25264

Abstract

Tujuan Penelitian: Penelitian ini mempunyai tujuan guna menguji dan membuktikan pengaruh profitabilitas, skala perusahaan, dan leverage atas ketepatan waktu pelaporan keuangan pada perusahaan bidang energi yang tercatat di Bursa Efek Indonesia (BEI) pada tahun 2019-2023.Metode Penelitian: Penelitian ini memakai metode kuantitatif dengan data sekunder. Terdapat 17 perusahaan sebagai populasi didapatkan 85 sampel melalui penggunaan teknik purposive sampling. Studi ini menggunakan analisis regresi logistik dengan asistensi dari software SPSS.Originalitas/Novelty: Novelty penelitian ini terletak pada subjek penelitian yang menggunakan bidang berbeda yaitu bidang energi dan penggunakan periode waktu yang berbeda yaitu 2019-2023.Hasil Penelitian: Hasil penelitian memaparkan bahwasanya profitabilitas juga ukuran perusahaan tidak mempunyai pengaruh yang signifikan terhadap ketepatan waktu pelaporan keuangan. Namun, variabel leverage mempunyai pengaruh signifikan terhadap ketepatan waktu dari pelaporan keuangan.Implikasi: leverage mempunyai pengaruh signifikan atas tepat waktunya pelaporan keuangan di bidang energi, sementara profitabilitas dan ukuran perusahaan tidak berkontribusi besar; temuan ini penting bagi regulator dan manajemen untuk fokus pada pengelolaan struktur utang dan memperkaya literatur pelaporan keuangan meskipun memerlukan studi lanjutan dengan jangkauan yang lebih meluas. Research Objectives: This research aims to assess and verify the impact of profitability, firm size, and leverage on the accuracy of financial reporting in energy sector companies registered on the Indonesia Stock Exchange (IDX) during the period of 2019–2023.Research Metod: This research uses a quantitative method employing secondary data. A total of 17 companies were used as the population, resulting in 85 samples selected through purposive sampling technique. Logistic regression analysis was operated in this research, with the assistance of SPSS software.Originality/Novelty: The difference of this research can be seen in its focus on the energy industry, which has been less explored in previous studies, along with the use of a unique time frame spanning from 2019 to 2023.Research Results: Findings of the study reveal that neither profitability nor company size significantly affects the accuracy of financial reporting. Conversely, leverage has a statistically significant impact on the promptness of financial disclosures.Implications: Leverage has a significant effect on the accuracy of financial reporting in the energy sector, while profitability and company size do not contribute significantly; these findings are important for regulators and management to focus on managing capital structure and enriching the financial reporting literature, although further research with a broader scope is needed. 
The Effect of Profitability and Net Working Capital on Cash Holding Moderated by Firm Size Siti Rahayu; Dyah Ratnawati
Al-Buhuts Vol. 20 No. 1 (2024): Al-Buhuts
Publisher : Institute Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30603/ab.v20i1.4814

Abstract

This study aims to test and prove empirically whether profitability and net working capital partially affect cash holding and whether firm size as a moderating variable is able to moderate the relationship between profitability and net working capital on cash holding. This research utilizes secondary data sourced of financial reports consumer non-cyclical sector companies that are listed on the Indonesia Stock Exchange from 2020 to 2022. Sampling is conducted through purposive sampling, where samples are chosen according on the predetermined criteria. According to the predetermined criteria, 50 companies were selected with 3 years of observation are obtained, resulting in a total of 150 samples for this study. In this research, the analytical methods employed are multiple linear regression and Moderated Regression Analysis (MRA) using SPSS version 29 as the statistical tool. The results of this study indicate that partially, profitability and net working capital affects cash holding. Additionally, the interaction test results indicate that firm size strengthens the relationship between profitability and cash holding, as well as the relationship between net working capital and cash holding.
The Effect Of Tax Planning, Leverage and Corporate Social Responsibility on Earnings Management Billah Safarina; Dyah Ratnawati
Al-Buhuts Vol. 21 No. 2 (2025): Al-Buhuts
Publisher : Institute Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30603/ab.v21i2.4842

Abstract

Earnings management remains a critical issue in financial reporting as it may impair the quality of accounting information and potentially mislead stakeholders in making economic decisions. This study aims to examine the effects of tax planning, leverage, and corporate social responsibility (CSR) on earnings management in manufacturing companies within the food and beverage sub-sector listed on the Indonesia Stock Exchange (IDX). The study employs a quantitative research approach using secondary data obtained from companies’ annual reports and financial statements for the period 2019–2022. The sample consists of 19 companies selected through a purposive sampling technique, resulting in 76 firm-year observations. Data were analyzed using multiple linear regression based on the Ordinary Least Squares (OLS) method with the assistance of IBM SPSS version 26. The findings reveal that tax planning and leverage have a significant effect on earnings management, whereas corporate social responsibility does not significantly influence earnings management. These results support Agency Theory, suggesting that managers may utilize tax planning strategies and debt structures as mechanisms to influence reported earnings. This study contributes to the growing body of literature on earnings management within the Indonesian food and beverage industry and provides practical implications for investors and corporate managers in assessing the quality and reliability of financial reporting