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Pengendalian Persediaan dan Waktu Tunggu Pengiriman pada Perusahaan Online Store di Jakarta Hutabarat, Lisva Monang; Mudjiardjo, Mudjiardjo; Sholihah, Sita Aniisah; Nofrisel, Nofrisel; Sundoro, Oni Yudo
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1097

Abstract

The purpose of the study is to determine the impact of direct and indirect contribution of inventory control and delivery lead time of PT. Jakarta Notebook service quality and employees’ performance. The main problem of the study was the inadequate warehouses’ inventory control which cause out of stock and re-order when customers place orders. It is due to slow and inaccurate employees’ services. Another problem was caused by the frequent delay of the goods delivery to customers that impact on the service quality. This research used a quantitative research method. This study took 36 employees of PT Jakarta Notebook from the warehouse operation division as the respondents. The data collection was carried out by distributing questionnaires and analysing the data using Partial Least Square. The results show that inventory control and lead time partially contribute to service quality and employees’ performance. The service quality contributes to employees’ performance and could mediate the contribution of inventory control on employees’ performance. However, the service quality has not able to mediate the lead time contribution on employees’ performance of PT Jakarta Notebook warehouse operational division.
Accessibility, Facilities And Digitalization Impact On Port Performance Maemunah, Siti; Rahmayanti, Destya; Iqbal Firdaus, Muhammad; Yuliantini, Yuliantini; Mudjiardjo, Mudjiardjo; Indrawan, Rully
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 1 (2024): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i1.3469

Abstract

The aim of this research is to determine the impact of accessibility, facilities and digitalization on port performance in Patimban Subang. Some of the main problems include; There is no direct access to the port, inadequate port support facilities such as the absence of a logistics company that has a home base in the port area means that goods delivery is not optimal. Apart from that, the use of the Inaportnet system as a form of port digitalization has not been optimal. This research method uses SEM-PLS analysis. The results of the analysis and discussion show that the variables of accessibility, facilities and digitalization of freight ports have a significant positive influence on port performance variables. The statistical test results show that all independent variables are statistically significant at the 95% confidence level, with a P-value lower than .