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All Journal INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS Uninus Journal of Mathematics Educations and Science (UJMES) International Journal of Tourism and Hospitality in Asia Pasific Asia Pacific Journal of Management and Education
Aqilah, Nur
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Humanities Computer Science & IT Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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A Study On The Key Factors That Lead To Customer Satisfaction In Automobile Industry: A Case Of Perodua Jannah, Nur Aneesa; Aqilah, Nur; Atifah, Nur; Hadfini, Nur Diyana; Varghese, Sneha
International Journal of Tourism and Hospitality in Asia Pasific Vol 6, No 1 (2023): February 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v6i1.2171

Abstract

The Perusahaan Otomobil Kedua Sendirian Berhad (Perodua) is Malaysia's largest car Manufacturer. Perodua was established in 1992 with its headquarters' office located in Rawang, Selangor and currently it has over 200 outlets in Malaysia. Perodua's mission is to provide Malaysians with total mobility through practical and high-value goods and services offered with the utmost care. In the very competitive auto market, manufacturers seek out features for their new models that will help them stand out from their competitors. In 2019, Perodua had recorded the highest market share which is 40% for Malaysian vehicle market. The objective of this research is to analyze the factors that leads customers to feel satisfied with their purchasing from Perodua. A questionnaire would be carried out using a google form to a total of 100 respondents for a data collection. This research finding find out that vehicles' appearances, standing charges and resale value related with customer satisfaction while safety features did not significantly relate with customer satisfaction. The other aim of this research would be to recognize the current degree of consumer loyalty, to distinguish the connection between factors and ultimately to give suggestions/recommendations on the products improvement.
How does Organizational Culture Affect Proton’s Employee Performance? Zahra, Puteri Fatimah; Kee, Daisy Mui Hung; Aqilah, Nur; Ng, Xin Yun; Lin, Jia Yee; Vashishth, Kajal; Pandey, Rudresh; Alfadhly, Hamad; Quttainah, Majdi Anwar
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): July 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (207.026 KB) | DOI: 10.32535/apjme.v3i2.846

Abstract

Organizational culture is very important especially for a group of people who work together since we believe that this is one of the main factors that contribute to the organization’s success. Therefore, the purpose of this paper is to determine how does organizational culture affects PROTON’s employee performance in this automotive industry. As we know, applying an effective organizational culture represents a special challenge but it can help PROTON in making better products over the long-term. Data were gathered by using an online survey with a sample of 210 employees. As an international corporation (PROTON), we found out that the organizational culture always gives a big impact on the business process and employee performance due to cross-cultural differences.
A Study On The Key Factors That Lead To Customer Satisfaction In Automobile Industry: A Case Of Perodua Jannah, Nur Aneesa; Aqilah, Nur; Atifah, Nur; Hadfini, Nur Diyana; Varghese, Sneha
International Journal of Tourism and Hospitality in Asia Pasific Vol 6, No 1 (2023): February 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v6i1.2171

Abstract

The Perusahaan Otomobil Kedua Sendirian Berhad (Perodua) is Malaysia's largest car Manufacturer. Perodua was established in 1992 with its headquarters' office located in Rawang, Selangor and currently it has over 200 outlets in Malaysia. Perodua's mission is to provide Malaysians with total mobility through practical and high-value goods and services offered with the utmost care. In the very competitive auto market, manufacturers seek out features for their new models that will help them stand out from their competitors. In 2019, Perodua had recorded the highest market share which is 40% for Malaysian vehicle market. The objective of this research is to analyze the factors that leads customers to feel satisfied with their purchasing from Perodua. A questionnaire would be carried out using a google form to a total of 100 respondents for a data collection. This research finding find out that vehicles' appearances, standing charges and resale value related with customer satisfaction while safety features did not significantly relate with customer satisfaction. The other aim of this research would be to recognize the current degree of consumer loyalty, to distinguish the connection between factors and ultimately to give suggestions/recommendations on the products improvement.
Internalization of Values Four Corners In Educational Leadership towards Affirming the Pancasila Student Profile Nurdin, Hisosiyan; Aqilah, Nur; B, Anatasia.; Alwi, Muhammad
International Journal of Education, Information Technology, and Others Vol 7 No 4 (2024): International Journal of Education, information technology   and others (IJEIT)
Publisher : Peneliti.net

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Abstract

This study discusses "The Internalization of Sulapa Eppa Values in Educational Leadership for Affirming the Profile of Pancasila Students." It is based on the cultural values or local wisdom held by the Bugis-Makassar community, known as "Sulapa Eppa Values." The research employs a literature review method, which is classified as qualitative descriptive research derived from the issue being studied. The aim of this research is to understand how the role or internalization of these Sulapa Eppa values in educational leadership influences the output related to the Pancasila Student Profile. The results show that the internalization of Sulapa Eppa values in educational leadership can contribute to the formation of students' better personalities by instilling Sulapa Eppa values, namely Macca (Wisdom), Malempu' (Honesty), Warani (Courage), and Magetteng (Consistency). The application of Sulapa Eppa values, which are closely related to human values, greatly influences the standpoint of a leader. Thus, this research is expected to provide deeper insight into the importance of integrating local values into the education system and their impact on shaping students' character in accordance with Pancasila values.
PENERAPAN MODEL PROBLEM POSING UNTUK MENINGKATKAN KEMAMPUAN PENALARAN MATEMATIS PESERTA DIDIK SMP Kosasih, Usep; Shekhawati, Novia Nur; Aqilah, Nur; Sulastri, Yayu Laila; Prasetyo, Edo; Mulia, Silviani
Uninus Journal of Mathematics Education and Science (UJMES) Vol. 8 No. 2 (2023): Juli 2023
Publisher : Universitas Islam Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30999/ujmes.v8i2.2605

Abstract

The research in this thesis was based on the low ability of mathematical reasoning of students in mathematics learning. One of the alternatives which could be applied to improve the ability of mathematical reasoning of students needed an interesting learning and an independent thinking to understand subject material according to his ability by model problem posing. The method used in this research was a quasi experimental method with Nonequivalent Pretest-posttest Control Group Design. The research was conducted at one of the state junior high schools in Bandung District. Population in this research was all students of class VIII with a sample of students in class VIII-F as an experimental class and class VIII-G as a control class. The instrument used was a mathematical reasoning ability test, and observation sheet. According to the analysis result of Man-Whitney test in mathematical reasoning ability of student were obtained decisions that increasing the mathematical reasoning ability of student whose learning used problem posing model was better than student whose learning used discovery learning model.
How does Organizational Culture Affect Proton’s Employee Performance? Zahra, Puteri Fatimah; Kee, Daisy Mui Hung; Aqilah, Nur; Ng, Xin Yun; Lin, Jia Yee; Vashishth, Kajal; Pandey, Rudresh; Alfadhly, Hamad; Quttainah, Majdi Anwar
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): July 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v3i2.846

Abstract

Organizational culture is very important especially for a group of people who work together since we believe that this is one of the main factors that contribute to the organization’s success. Therefore, the purpose of this paper is to determine how does organizational culture affects PROTON’s employee performance in this automotive industry. As we know, applying an effective organizational culture represents a special challenge but it can help PROTON in making better products over the long-term. Data were gathered by using an online survey with a sample of 210 employees. As an international corporation (PROTON), we found out that the organizational culture always gives a big impact on the business process and employee performance due to cross-cultural differences.
Co-Authors Alfadhly, Hamad B, Anatasia. Edo Prasetyo Hadfini, Nur Diyana Jannah, Nur Aneesa Kee, Daisy Mui Hung Lin, Jia Yee Muhammad Alwi Mulia, Silviani Ng, Xin Yun Nur Atifah Nurdin, Hisosiyan Pandey, Rudresh Quttainah, Majdi Anwar Shekhawati, Novia Nur Usep Kosasih Varghese, Sneha Vashishth, Kajal Yayu Laila Sulastri Zahra, Puteri Fatimah