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All Journal JUSIFO : Jurnal Sistem Informasi Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Briliant: Jurnal Riset dan Konseptual Seminar Nasional Teknologi Informasi Komunikasi dan Industri INOVTEK Polbeng - Seri Informatika Jurnal Teknologi Sistem Informasi dan Aplikasi JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Building of Informatics, Technology and Science JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Journal of Computer System and Informatics (JoSYC) Tematik : Jurnal Teknologi Informasi Komunikasi Jurnal Teknik Informatika (JUTIF) Jurnal Computer Science and Information Technology (CoSciTech) Jurnal Pendidikan dan Teknologi Indonesia CONSEN: Indonesian Journal of Community Services and Engagement
Muttakin, Fitriani
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Religion Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Mathematics Physics Social Sciences Other

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Journal : Briliant: Jurnal Riset dan Konseptual

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Analisis Kinerja Sistem Informasi Kesejahteraan Sosial Next-Generation Menggunakan Metode IT Balanced Secorecard Ariansah, Rizky; Maita, Idria; Muttakin, Fitriani; Zarnelly, Zarnelly; Hamzah, Muhammad Luthfi; Marsal, Arif
BRILIANT: Jurnal Riset dan Konseptual Vol 9 No 2 (2024): Volume 9 Nomor 2, Mei 2024
Publisher : Universitas Nahdlatul Ulama Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/briliant.v9i2.1781

Abstract

SIKS-NG is an application implemented by social services to provide targeted information on data on underprivileged communities. However, in its implementation, the feasibility value of this application is not yet known, so there are several problems that affect the performance of user services such as network problems, server problems and several features that are not optimal. This research aims to measure performance in the SIKS-NG application using the IT balanced corecard method, which is a method for assessing the performance of an information technology system by considering information technology units from 4 variables, namely company contribution, user orientation, operational excellence (operational excellence), and future orientation (future orientation). Data was taken through a questionnaire from 31 respondents involving the main admin coordinator, agency admin and SIKS-NG users. The total results of measurements using the IT Balanced Corecard approach on SIKS-NG performance are in the "GOOD" category, reaching 70.1% of the influence that occurs comes from the dependent variable, while the remaining 20.9% is influenced by other dependent variables.
Co-Authors Ahsyar, Tengku Khairil Andrika, Nadila Angraini Angraini Anjani, Yulia Merry Ardiansah, Yoga Ariansah, Rizky Arif Marsal Auliadi, Maulana Dermawan, Tri Efendi, Harisman Eki Saputra Febi Nur Salisah, Febi Nur Fitri Amillia Hamzah, Muhammad Luthfi Inggih Permana Intan, Sofia Fulvi Jazman, Muhammad M Afdal M. Afdal Megawati - Mona Fronita, Mona Mubarak MR, Najmuddin Muhammad Fadli Nabillah, Putri Nur Sarifudin, Muhammad Pratama, Arya Yendri Pristiawati, Andani Putri Putri, Amanda Iksanul Rachmawati, Dyana Rahmawati, Rahmawati Rahmawita Munzir, Medyantiwi Sabillah, Dian Ayu Safrudin, Muhammad Salsabila, Salsabila Sarbaini Sarbaini Siregar, Muslim Putra Perdana Siti Monalisa Syahri, Alfi Tasia, Ena Tshamaroh, Muthia Zarnelly Zarnelly