Articles
Utilization Of Quality Cost Report On Quality Improvement Program In Order To Production Cost Efficiency At The Company
Daeng GS, Achmad;
Mahjudin, Mahjudin
JOURNAL OF ECONOMIC SCIENCE Vol 1, No 1 (2015)
Publisher : JOURNAL OF ECONOMIC SCIENCE
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Utilization of quality cost report can be used as an assessment tool of management performance in the implementation of quality improvement program. Quality cost report is a form of report that containing the quality costs that incurred in order to the operational of quality improvement program. With the utilization of this quality cost report it is expected to be able to measure the effectiveness of quality improvement program at the company. This research was conducted at the company of sport wear in Surabaya. The method that used is qualitative. The data analysis technique that used is the ratio of the percentage of the quality cost to the total sales so that it can be known the effectiveness of quality improvement program to the increasing of sales volume. The results showed that in 2012, the percentage of the quality cost to the total sales is 2.95%, which indicates a lower level of effectiveness of the standards that set by the company, that is 2.5%. In 2013, the quality improvement program is able to demonstrate that through the quality, sales volume can be increased to reduce the percentage of the quality cost to the sales that is 2.63%. Although not yet reached the standard of improvement that have been set by the company in 2013, the quality improvement program remains implemented in 2014. The effectiveness of quality improvement program is starting showing the good change that is there are the increasing performances of this program by achieving percentage of the quality cost to the sales by 2.44%.
INFLUENTIAL OF ECONOMIC GROWTH, MANPOWER ABSORPTION ON PUBLIC WELFARE
Daengs, Achmad;
Mahjudin, Mahjudin
Optimum: Jurnal Ekonomi dan Pembangunan Vol 7, No 1 (2017)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Ahmad Dahlan
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DOI: 10.12928/optimum.v7i1.7885
Economic growth is an eï¬ ort to accelerate the pace of development due to the acceleration of economic growth will be able to push the performance of the sectors there are other more eï¬ cient and productive. High economic growth would create a larger distribution of income and improve public welfare. Investment growth plays an important role in economic growth, because investment is a signiï¬ cant component of expenditure that will aï¬ ect demand and also aï¬ ect employment opportunities. This study aims to determine the eï¬ ect of private investment, public investment on economic growth and employment as well as the livelihoods of the urban districts in East Java province. Variables used in this study is composed of exogenous variables private investment and government investment; endogenous variables, namely the welfare of society; intervening variable of economic growth and man power absorption. The data used are time coherent data covering the period 2003-2008 in 38 districts / municipalities in East Java province.
Pengaruh e-servqual Terhadap Niat Pembelian Pelanggan Online's
Mahjudin, *
DiE: Jurnal Ilmu Ekonomi dan Manajemen Vol 9 No 2 (2013)
Publisher : Program Doktor Ilmu Ekonomi
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DOI: 10.30996/die.v9i2.212
 In the recent days, internet has become the best and popular media for consumer’s shopping channel. But there are differences on the shopping behavior between rural and suburban people which is beneficial to be discussed. This research aimed to compare the culture effect of any online consumer’s shopping between Urban Buyer dan Rural Buyer. 120 questionaires were distributed amnong Rural Buyer respondents. Statistical Analysys software of SPSS 17.0 and AMOS 6.0 were used to analyze the effect between two countries on e-service quality, satisfaction, trust, dan buying intention. The results of the research showed that the research model proposed is acceptable on certain level and it showed that the research theoretical model supported the description that online shopping situation will be influenced by trust and satisfaction. But, dealing with culture in online shopping situation and the relationship of e-service quality, there are significant differences on the trust and satisfaction between two segments. This created cultural difference which influenced the process of online shopping. The result of the research will be available for them who have interests on developing transnational e-retailer as references, and academical risearch on cross cultural comparative analysis/ Keyword: Cukture, Shopping Behavior, Trust, Satisfaction.
Efektifitas Frekuensi Pengawasan Qualitas Terhadap Pengurangan Jumlah Produk Reject (Studi Kasus Pada PT. Sumi Plast Sidoarjo )
Mahjudin, *
DiE: Jurnal Ilmu Ekonomi dan Manajemen Vol 9 No 1 (2013)
Publisher : Program Doktor Ilmu Ekonomi
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DOI: 10.30996/die.v9i1.185
Di era globalisasi saat ini semua bidang usaha mengalami perkembangan yang sangat pesat, apalagi ditunjang pula dengan kemajuan tehnologinya. Persaingan menjadi semakin ketat dan kompetitif Untuk memenangkan persaingan tersebut perusahaan-perusahaan saat ini semakin selektif didalam perekrutan tenaga kerja. Perusahaan-perusahaan membu-tuhkan tenaga kerja dengan berlatar belakang kemampuan dan pendidikan yang ber-kompeten. Untuk dapat menghasilkan produk yang berqualitas, perusahaan harus memper-hatikan pola Quality Control atau pemeriksaan atas mutu hasil produksinya yang dilaku-kan mulai dan awal sampai sampai akhir proses. Seperti pemeriksaan mulai dari bahan baku, peralatan yang dipakai produksi sampai akhir proses produksi. Tujuan penelitian ini adalah mengetahui apakah pelaksanaan pemeriksaan mutu / quality Control yang efektif dapat menekan kerusaakan atas produk yang dihasilkan oleh PT. Sumi Plast Sidoarjo.Jenis data yang digunakan dalam penelitian ini adalah Data Primer adalah data yang diperoleh secara langsung melalui wawancara, observasi, serta tatap muka dengan pihak yang berkepentingan, serta data sekunder yaitu data yang diperoleh dari laporan, arsip dokumen /catatan dan publikasi perusahaan. Data yang diperoleh dikumpulkan, disusun dan dianalisa secara kuantitatif untuk mengkaji hipotesis.Dari hasil perhitungan korelasi di peroleh nilai sebesar -0,9439, maka dapat dikatakan bahwa antara jumlah kerusakan produk terdapat hubungan ketergantungan yang negatif, yang dapat diartikan bahwa jumlah kerusakan yang teriadi atas hasil produksi dapat ditekan, bila pengawasan lebih ditingkatkan. Hasil perhitungan regresi linier diketahui bahwa supaya kerusakan atas produk akhir tidak melampui batas maksimum kerusakan, maka pengawasan harus dilakukan minimum 5 kali dalam seminggu.Keyword : jumlah kerusakan dan pengawasan
Pengaruh Citra Perguruan Tinggi dan Kualitas Jasa Terhadap Minat Beli di Universitas Muhammadiyah Gresik Melalui Kepercayaan sebagai Variabel Intervening (Studi Kasus di Universitas Muhammadiyah Gresik)
Desembrianita, Eva;
Nur, Megawati Munir;
Suyoto, Suyoto;
Adil, Malikul;
Mahjudin, Mahjudin
Jurnal Teknologi dan Manajemen Vol 2, No 1 (2021)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS
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DOI: 10.31284/j.jtm.2021.v2i1.1698
Penelitian ini bertujuan untuk mengetahui pengaruh citra perguruan tinggi dan kualitas jasa terhadap minat beli melalui kepercayaan sebagai variabel intervening. Penelitian ini menggunakan pendekatan kuantitatif. Populasi yang digunakan dalam penelitian ini adalah calon mahasiswa yang ada di kabupaten Gresik. Jumlah sampel sebanyak 100 orang dengan menggunakan purposive sampling berdasarkan kriteria-kriteria tertentu. Alat analisis yang digunakan dalam penelitian ini yaitu program analisis SPSS 15 for Windows. Hasil penelitian menunjukkan bahwa variabel citra perguruan tinggi dan kualitas jasa secara bersama-sama berpengaruh positif dan signifikan terhadap minat beli. Berdasarkan hasil analisis, variabel citra perguruan tinggi dan kualitas jasa berpengaruh secara tidak langsung terhadap minat beli melalui kepercayaan. Namun, nilai koefisien pengaruh total citra perguruan tinggi lebih kecil yaitu 0,161 jika dibandingkan dengan kualitas jasa 0,368 yang lebih besar.
BUYING BEHAVIOUR PATTERN ON ONLINE CONSUMER
mahjudin, mahjudin
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 9 No. 1 (2019)
Publisher : Economic and Bussiness Faculty, Dr Soetomo University
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DOI: 10.25139/sng.v9i1.1345
 ABSTRACT Since the beginning of the Internet, individiuals have shown interest to the Internet. According to Internet World Stats' statistics (2012) today more than two billion people linked to the Internet. This number shows that 30 percent of the world population use the Internet. Consequently, the Internet can be used for the competitive advantage by organisations and actually it is a powerful source to use (Hamill, 1997; 300).Customer behaviours are influenced by different factors such as culture, social class, references group relation, family, salary level and salary independency, age, gender etc. and so they show different customer behaviours. These differences are seen more specific when it is considered between two different consumer groups from different countriesThis paper using online questioner, since the research was an online consumer behaviour study, online data collection methods were preferred. The link of the questionnaire has been sent online. 184 were responded and within the responded questionnaires 169 were usable for analysis (six incomplete responses have been eliminated). The sample consisted of individuals that  live urban area which is Jakarta and Surabaya and rural cities which is Klaten and Madiun.The result of this study would contribute marketers who want to penetrate the market in 4 cities who is already present in the market and wants to maintain the loyalty of their customers. It can also be a part of the study on international consumer behaviour toward online shopping.Â
MEASURING THE INFLUENCE OF E-SERVICE QUALITY TOWARD E-CUSTOMER SATISFACTION AND E-CUSTOMER LOYALTY ON ONLINE STORE BUYING BEHAVIOUR
Mahjudin, Naurah;
Mahjudin, Mahjudin
Journal of Managerial Sciences and Studies Vol. 2 No. 2 (2024): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo
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DOI: 10.61160/jomss.v2i2.49
This research is aimed to analyze the effect of e-service quality on e- customer satisfaction and e-customer loyalty. item questionnaire used as many as 20 items. Data collection is done by distributing questionnaires to customers who at least routinely shop once in a month in one or more online store in Indonesia with the number of samples of 275 respondents determined by nonprobability sampling method. Data analysis technique used is Partial Least Square-Path Modeling Reflective Multidimensional Construct (Second Order Construct) with SmartPLS 3.0 software and 5% significance level. The results obtained in this study are e-service quality has direct effect to e- customer satisfaction, e-satisfaction has a direct effect on e-customer loyalty, e- service quality has direct effect on e-customer loyalty, and e-service quality has indirect effect to e-customer loyalty through e-customer satisfaction. The advice for the company is to improve online-based services online both in terms of management and infrastructure. Suggestions for future researchers are able to refine with better theories and data and research not only on the e-commerce sector but also in other technology-based business areas.
THE IMPACT OF POSITIVE MOTIVATION AND NEGATIVE MOTIVATION ON EMPLOYEE WORK PERFORMANCE (Case Study at PT. Actual Kencana Appraisal Surabaya Branch)
Agus Rina, Fitria;
Mahjudin, Mahjudin
Journal of Managerial Sciences and Studies Vol. 2 No. 3 (2024): Desember: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo
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DOI: 10.61160/jomss.v2i3.59
The purpose of this thesis research is to determine the extent to which the influence of positive motivation and negative motivation on employee work performance at PT. Actual Kencana Appraisal Surabaya Branch. The problem in this study is whether there is an influence between positive motivation variables and negative motivation variables that have a simultaneous and partial effect on employee work performance at PT. Actual Kencana Appraisal Surabaya Branch. This research is a quantitative study, which uses multiple linear regression analysis techniques. For the sampling method using the saturated sample method, which means that the total number of the population is used as a sample, which is 40 respondents. The data used are primary data sources, namely through the distribution of questionnaires and secondary data sources, namely through archive data/company documents. While to facilitate data processing using SPSS assistance. The results of the SPSS analysis show that there is a strong and positive relationship between motivation and employee work performance, as evidenced by the determinant coefficient (R2) which shows a value of 0.702, this means that the contribution affects the work performance variable by 70.2%. Likewise, the negative motivation variable (X2) which has the most dominant influence on the work performance variable (Y), this shows that the influence between motivation and employee work performance has a strong and positive influence, where the increase in employee motivation levels will be followed by an increase in their work performance. This is evidenced by the large standard b of 0.655 and the calculated t of 6.099 which is greater than the other calculated t.
Top Management, and Relational Capital, "Consumer Decision-Making in Eastern Fast Food: An Urban Surabaya Perspective on Perceived Value and Behavioral Intent
Suroso, Adi;
Ika Pratiwi, Yeni;
Mahjudin, Mahjudin
Journal of Managerial Sciences and Studies Vol. 3 No. 2 (2025): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo
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DOI: 10.61160/jomss.v3i2.76
This study aims to examine: (1) the influence of perceived value on behavioral intentions; (2) the influence of perceived value on consumer satisfaction; (3) the influence of consumer satisfaction on behavioral intentions; and (4) the mediating role of consumer satisfaction in the relationship between perceived value and behavioral intentions. The research population comprises all customers of Surabaya Urban Area. A total of 100 respondents were selected using a convenience sampling technique. Data were collected using a structured questionnaire, and instrument validity and reliability were assessed accordingly. Hypotheses were tested through path analysis, with data processing conducted using the SPSS software. The findings indicate that: (1) perceived value significantly affects behavioral intentions; (2) perceived value significantly influences consumer satisfaction; (3) consumer satisfaction significantly affects behavioral intentions; and (4) consumer satisfaction mediates the relationship between perceived value and behavioral intentions. The study concludes that all proposed hypotheses are empirically supported.
An Empirical Review of Determinants Influencing Firm Collaboration and Their Impact on Competitive Performance
Dody Suhermawan;
Ika Pratiwi, Yeni;
Mahjudin, Mahjudin
Journal of Managerial Sciences and Studies Vol. 3 No. 2 (2025): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo
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DOI: 10.61160/jomss.v3i2.79
Achieving a sustainable competitive advantage is essential for improving marketing performance in highly dynamic business environments. One strategic approach to attaining this objective is through relationship learning, which enables firms to enhance their organizational learning capabilities by facilitating systematic information exchange, fostering shared learning platforms, and aligning behaviors with stakeholder expectations. Relationship learning is not limited to dyadic firm-stakeholder interactions but also encompasses insights obtained from external sources such as scientific publications and academic research. By integrating both internal and external knowledge, firms can develop a comprehensive understanding of their strategic environment, allowing them to formulate more adaptive and effective marketing strategies. The establishment of mutual understanding through continuous collaborative efforts between customers and suppliers serves as a foundation for influencing behavioral alignment and strategic coherence. This dynamic learning process significantly contributes to the development of a firm’s competitive advantage, thereby strengthening its marketing performance over time.