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Pengaruh E-Service Quality Terhadap Loyalitas Pengguna Aplikasi MyTelkomsel Ibrahim, Ali; Elisa, Felia Sonya; Fernando, Jose; Salsabila, Lulu; Anggraini, Nadya; Arafah, Siti Nur
Building of Informatics, Technology and Science (BITS) Vol 3 No 3 (2021): December 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (510.385 KB) | DOI: 10.47065/bits.v3i3.1076

Abstract

MyTelkomsel is a service in the form of an application that can be accessed by mobile which was launched by Telkomsel to make it easier for its customers, where the application is in the form of self service for its users. However, the MyTelkomsel application still gets several complaints from its users, such complaints as failure in the login process, failure in the process of making payments/transactions, the types of packages offered on each user's device are different and sometimes do not match the customer's budget, as well as some comments from users. regarding customer service that makes them dissatisfied. The purpose of this research is to determine whether there is an effect of e-service quality on user loyalty in the MyTelkomsel application. In this research, the model used is E-Service Quality. Methods of collecting data in this research, using online questionnaires to MyTelkomsel user respondents through the assistance of social media for the dissemination process. The sample used in this research was 50 respondents from MyTelkomsel application users. The type of sampling technique used in this research is random sampling. For the data analysis process from this research using the SmartPLS and SPSS applications. The results of the research indicate that e-service quality has a significant influence on customer loyalty in the MyTelkomsel application
MANAGEMENT OF PHYSIOTHERAPY TO INCREASE GAIT SPEED IN PATIENTS WITH KNEE OSTEOARTHRITIS: SINGLE CASE STUDY Anggraini, Nadya; Perdana, Suryo Saputra; Santoso, Totok Budi; Putri, Thesa Arsita
Academic Physiotherapy Conference Proceeding 2021: Academic Physiotherapy Conference Proceeding
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (753.039 KB)

Abstract

Introduction: Osteoarthritis(OA) is a musculoskeletal disorder that causes changes in the joints progressively slowly and intermittently. Usually, in the field, muscle strengthening exercises are often found that only focus on the agonist's muscle. Whereas antagonistic muscles also play a role and are even more dominant. The most recommended intervention to be able to activate the two muscles is in the form of taskspecific exercises. The basic concept of task-specific exercise itself is muscle coactivation. To be able to see muscle activity being activated, task-specific exercises are combined with visual surface electromyography (SEMG) biofeedback. Case Presentation: the patient is 57-years old woman and works as a housewife. Patient from Solo, Central Java. Examination of the patient was found to have 3 types of causes such as age more than 45 years or more, morning stiffness for less than 30 minutes, and pain when doing activities. Management and Outcomes: Given treatment in the form of task-specific training combined with visual surface electromyography (SEMG) biofeedback to increase the walking speed and functional activity of the patient. Furthermore, the measuring instrument used for walking speed is the 10-meter walking test and WOMAC Discussion: A study revealed that the addition of a visual surface EMG biofeedback component in task-specific functional training had a positive effect on increasing muscle function and strength. The authors assume that the addition of visual biofeedback can have a positive impact on the rehabilitation process. Conclusion: Giving this intervention can provide a statistically significant improvement and can be implemented clinically to increase walking speed in individual patients and this can provide a significant improvement in functional ability in patients with osteoarthritis of the knee.
Implementation of Ethnoscience-Based Electronic Student Worksheets on Ecosystem Material in Elementary Schools to Improve Students' Curiosity Character Anggraini, Nadya; Asante, Joyce Nsiah
Tekno - Pedagogi : Jurnal Teknologi Pendidikan Vol. 14 No. 2 (2024): Tekno-Pedagogi
Publisher : Program Magister Teknologi Pendidikan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/teknopedagogi.v14i2.38467

Abstract

This study explores the implementation of ethnoscience-based electronic student worksheets to enhance elementary students' understanding of ecosystem concepts and curiosity. By integrating local cultural wisdom with digital learning tools, the study offers a contextual and engaging approach to science education. Using an experimental pretest-posttest control group design, 60 fifth-grade students were divided into experimental and control groups. The experimental group utilized ethnoscience-based electronic worksheets, while the control group followed conventional learning methods. Data collection involved ecosystem concept tests and curiosity questionnaires, analyzed using descriptive statistics and t-tests. Results revealed that the experimental group demonstrated significant improvements in understanding ecosystem concepts (mean increase of 22.9 points) and curiosity (mean increase of 1.2 points), compared to the control group, which recorded increases of 11.9 points and 0.6 points. These findings underscore the effectiveness of integrating local wisdom into teaching materials to bridge the gap between theoretical knowledge and real-life applications. The worksheets encourage students to observe, question, and explore, fostering both cognitive and affective learning outcomes. This approach not only strengthens conceptual understanding but also promotes cultural appreciation and pride among students. The study's novelty lies in its combination of ethnoscience with digital technology, offering an innovative and interactive educational resource that aligns with modern educational demands while preserving cultural heritage. It concludes that ethnoscience-based electronic worksheets are a valuable tool for holistic learning.