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KINERJA LEMBAGA PERWAKILAN RAKYAT DAERAH (Studi Deskriptif Kualitatif Di DPRD Kota Bengkulu) Harius Eko saputra
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 1 No 2 (2014)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v1i2.132

Abstract

Almost every day, in various mass media, especially in newspapers, it is found that there are so many complaints and unsatisfactory opinions from the community, as the customer, towards the current implementation of public service. These complaints and unsatisfactory opinions can describe how bad the quality of the current public service is, which is benefited by the community. It may be the right time for the community to be treated as citizens, who will have rights and give priority to their rights for being served afterwards. They are not anymore being considered as clients who previously have no any choice in choosing and in determining what kind of service that they really want to. There are so many results from research, seminar and writings that are conducted by experts in which their works talk about the implementation of a good and qualified public service. Currently, however, the qualified public service has not yet implemented as should have been. The implementation of public service still acts as however it please to be and only emphasize on its own interest without considering the consumer’s importance as the party that should really be served as well as possible. For this reason, a research, which is done in Service Integrated Unit of the Jember Regency, tries to find out any factors affecting quality of the public services. The main core of the public service implementation is the quality of norm of the service executor. The matter that should be realized is that the executor is the person who should serve for the community, and the community is the one who should be served as well as possible.Keywords: Implementation of public service, legislatif
Menumbuhkan Rasa Solidaritas Dalam Organisasi Evi Lorita; Harius Eko Saputra; Yusuarsono Yusuarsono; Antonio Imanda; Marida Sariningsih; Bando Amin C. Kader; Mirwansyah Mirwansyah
Jurnal Dehasen Untuk Negeri Vol 2 No 2 (2023): Juli
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v2i2.3977

Abstract

Community Service (PKM) is carried out in the form of public dialogue with activity participants consisting of students, lecturers and education staff at the Public Administration Study Program, Dehasen University, Bengkulu. This PKM activity aims to provide insight and knowledge about the form and meaning of Social Solidarity for the Millennial Generation in the Public Administration Student Association Organization, Dehasen University, Bengkulu. This activity was carried out in one day at the Dehasen University Bengkulu Teaching Farm. The benefit of this PKM activity is that participants can understand the importance of knowing the meaning of solidarity, so that by knowing and understanding the meaning of solidarity in the organization it is hoped that this meaning can indirectly be embedded and imprinted in the souls of HIMAPLIK members and administrators themselves. It is also hoped that with this activity, HIMAPLIK members and administrators can become HIMAPLIK as a forum for forming responsible and disciplined characters, and encouraging them to be able to develop positive activities for the betterment of the organization.