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<![CDATA[KUALITAS PELAYANAN KESEHATAN DI RUMAH SAKIT UMUM DAERAH M. YUNUS BENGKULU ]]>
<![CDATA[Yusuarsono -]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 1 No 2 (2014) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/professional.v1i2.135
<![CDATA[Based on the preliminary survey I conducted at RSUD M. Yunus Bengkulu, there were a number of patients who complained to the services provided by the inner disease clinic. They were unsatisfied with the readiness of officials in giving services and the irregular schedule for medical check –up. They also complained with the time provided by the officials in giving services, which was too short, i.e. starling from 8.00 to 11.30 west Indonesia time. Indeed, the officials often give services star from 9.00 (one hour delay from the schedule), so that the patients felt that the officials carried out the services unprofessionally. This research aims to describe the quality of services provided by the nurses, doctors, and administrative staff in the clinic of inner disease at M. Yunus hospital, Bengkulu. Samples in this research were selected by using accidental sampling method. The data were collected using questionnaire. The collected data that were then analyzed using descriptive qualitative method. The finding shows that the services provided by both nurses and administrative staff were not satisfying. The medical services provided by the doctors in contras were in good quality.Keywords : quality service of nurses, doctors, and administrators.]]>
<![CDATA[ANALISIS KEPUTUSAN ETIS DI SEKRETARIAT DEWAN PERWAKILAN RAKYAT DAERAH PROVINSI BENGKULU ]]>
<![CDATA[Yusuarsono -]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 2 No 1 (2015) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/professional.v2i1.165
<![CDATA[This study aimed to determine the Empl oyee Ethical Decision Legislative Council Secretariat Bengkulu province. The research method was qualitative. Informants in this study were all secretariat employees of th e Regional Representatives Council of Bengkulu p rovince. Data was collected by using pur posive sampling technique through interviews. Data analysis was performed through three (3) st ages: reduction, display, and inference and verification. The results showed that ethi cal decision on the Secretariat of Bengkulu Province Council seen from benefits criteria, some decisions are tied to the interest of Council’s member. Seen from rights criteria, the Council membe rs didn’t focus on the rights and interests of all organization or instances and employees. If it’s seen from fairness criteria, the fairness doesn’t applied well for the lazy and diligent employees receive the same honorarium. In addition the appointment of PPTK (Official Technical Users Activity) only employees who are close to the leaders who were appointed. However, because it’s the leader’s decision, all employees must comply. Li kewise with seniority, works often given to senior employees without involving the new on es, so that the new employees are learning slowlyKeywords: Ethical Decision Criteria Benefits, Council, Employee ]]>
<![CDATA[DISKRIMINASI PADA PRIA BERGAYA FEMININ ]]>
<![CDATA[Resi Yulia]]>;
<![CDATA[Yusuarsono -]]>;
<![CDATA[Anis Endang SM]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 3 No 1 (2016) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/professional.v3i1.292
<![CDATA[This study aimed to find out the discrimination in feminine men in Sawah Lebar, Bengkulu. Discrimination occured because people only recognize two sexes, the female and male. In society, gender differences had not only biological implications, but also social and psychological because people have different expectations on the attitude, behavior, and appearance between women and men.This research used a qualitative descriptive approach. Informants were taken by using purposive sampling method. Data were collected by using interview, observation and documentation techniques. The results showed a picture of discrimination as evidenced by marginalization, subordination, stereotyping, violence, and double burden among the feminine men in society. Keywords: discrimination, feminine men, gender differences]]>
<![CDATA[SIKAP PEGAWAI RRI BENGKULU TENTANG TAYANGAN TALKSHOW MARIO TEGUH GOLDEN WAYS DI METRO TV SEBAGAI MOTIVASI KERJA ]]>
<![CDATA[Jusarman Sanusi]]>;
<![CDATA[Yusuarsono -]]>;
<![CDATA[Sri Narti]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 3 No 3 (2016) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/professional.v3i3.371
<![CDATA[The purpose of this study was to determine the attitude of Indonesia Republic Radio employees Bengkulu after watching Mario Gonden Waystalkshow on Metro TV as motivation to work.Data analysis technique used is descriptive qualitative method.Data were collectedby using observation, interviews and documentationtechniques.This study uses five informants, they weretwo staffs, one announcer and two journalists of Indonesia Republic RadioBengkulu.This study presented data based on interviews, observation and documentation in the form of words.Analyses were performed by using the S-O-R theorythat is Stimulus, Organism and Response.Based on this research, it found that employees of RRI Bengkulu likedthe impressions of the talkshow for it’s considered capable of providing good information and motivation to work.Meanwhile, if it seen from the attitude changes, therewere changes in employee attitudes after watching Mario Teguh Golden Ways on Metro TV.Changes in attitude toward a better than ever, especially in terms of work, the employee of Radio Republic Indonesia Bengkulu feel motivated to work harder to reach the ideals to be expected during this time. This event was considered to have helped to generate employment for employee motivationin Radio Republic Indonesia Bengkulu.]]>
<![CDATA[KUALITAS PELAYANAN KESEHATAN DI PUSAT KESEHATAN MASYARAKAT KEMBANG SERI KECAMATAN TALANG EMPAT KABUPATEN BENGKULU TENGAH ]]>
<![CDATA[Yoki Apriyanti]]>;
<![CDATA[Evi Lorita]]>;
<![CDATA[Yusuarsono Yusuarsono]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 6 No 1 (2019) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/professional.v6i1.839
<![CDATA[his study aims to find out the quality of health services in Kembang Seri Public Health Center atTalang Empat Sub-District, Central Bengkulu Regency. This research is a qualitative research presented descriptively. The informants in this study amounted to 6 people consisting of key informants and principal informants. The data were collected by interviews, observation and documentation method. The technique data analysis used were data reduction, data presentation, and conclusion. Based on the results show that the quality of Health Services in the Kembang Seri of Talang Empat Sub-District of Central Bengkulu Regency is seen from the theory of service quality 1)The Reliability has done a good service but nurses are still not friendly in patient. 2) Responsiveness of nurses are ready and sufficiently skilled in treating patients but there are also nurses who are still arrogant and play their own cellphones while patients need service.3) Assurance of nurses are less friendly and polite to patients and nurses still distinguish services from rich patients and poor patients in terms of service but nurses are active in communicating with patients. Empathy of nurse is easily contacted in every room that keeps and communicates with the patient ready to be called by the patient’s family if needed. However, in terms of medicines and intravenous needles there is still a lack of availability. 5. Tangibles (Physical Facilities) seen from the building of Kembang Seri Public Health Center is good and medical equipment is sufficient.]]>
<![CDATA[ONLINE MARKETING DALAM KOMUNIKASI PEMASARAN PULSA ELEKTRIK DI KIOS CELL KOTA BENGKULU ]]>
<![CDATA[Efri Agus]]>;
<![CDATA[Vethy Octaviani]]>;
<![CDATA[Yusuarsono Yusuarsono]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 5 No 2 (2018) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/professional.v5i2.969
<![CDATA[According to research it is obtained: attention, interesting display and pictures of electric balance which can attract customer and make them interest to try and top-up balance because the transaction is fast, easy on delivery and cheap also various model which displayed. Society can also a new agent, kios cell open for 24 hours so customer can always be served. Interest because of online advertisement by showing the price is cheaper than other sellers, but the problem comes from internet connection so it delays in sending the electric balance. Desire is still in customer who being aware in top-up electric balance with online media, cheap and fast in every transaction makes customers satisfy. The loss when sending the balance get delayed so that account will use personal balance which caused the customer loss. Action of kios cell owner can give a guidance through brochure and give direct guidance to customer about how to do a transaction in purchasing electric balance through facebook or token.]]>
<![CDATA[EVALUASI PENGGUNAAN ANGGARAN DANA DESA DALAM MENUNJANG PEMBANGUNAN DESA TAHUN 2017 ]]>
<![CDATA[CYNTIA PRAMESTI]]>;
<![CDATA[YUSUARSONO YUSUARSONO]]>;
<![CDATA[BANDO AMIN C.KADER]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 8 No 1 (2021) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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<![CDATA[This study aims to evaluate the use of village fund budget in supporting village development in 2017 in Pulogeto Baru village, Merigi Sub-District, Kepahiang Regency. The theory used was the theory of program evaluation by Wirawan. The method used was descriptive method with a qualitative approach. The number of informantsin this study were 8 people consisting of: 4 key informants and 4 key informants. Data collection was done through interviews, observation, documentation and literature study. Data analysis techniques used were data reuction, data presentation and conclusion drawing.based on the results and discussin it is known that the evaluation of the use of village funds in supporting village development in 2017 is more about infrastructure development. There are several processes in accordance with Minister of Home Affairs regulation Number 113 of 2014. And has produced the Pulogeto Baru Village Regulation Number 2 of 2017 concerning the Village Budget 2017. APBDes still has obstacles during the planning, reporting, and accountability processes that have not fully involved the community. And the people of Pulogeto Baru Village have benefited from the development that has been done such as the construction of concrete rebate roads, environmental sanitation and BUMDesa management called Dio Ba Gite which is engaged in barber business, LPG gas sales and fertilizer sales. Thus, it can be concluded that Pulogeto Baru village government has used the village budget well.]]>
<![CDATA[HOPE FAMILY EVALUATION PROGRAM (PKH) ]]>
<![CDATA[Septi Ayuna Hendra Liza]]>;
<![CDATA[Evi Lorita]]>;
<![CDATA[Yusuarsono Yusuarsono]]>;
<![CDATA[Bando Amin C Kader]]>
<![CDATA[ SENGKUNI Journal (Social Science and Humanities Studies) Vol 1, No 2 (2020) ]]>
Publisher : <![CDATA[Perkumpulan Dosen Muda (PDM) Bengkulu ]]>
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DOI: 10.37638/sengkuni.1.2.189-200
<![CDATA[PKH is a program launched by the government in the context of accelerating poverty reduction while at the same time improving the quality of human resources, especially in the very poor community groups throughout Indonesia. This program is specialized in two components, namely education and health. However, the program which is expected to create a quality of life for the poor, especially in the field of education and health, still has problems in implementing it in the field. The problem is that in practice there are still things that are not in accordance with the procedures that apply to the PKH general manual. The first problem is the uneven number of poor people who get aid funds from PKH. To find out the results of the 2019 program, that is by evaluating using six indicators. Through this type of qualitative research with descriptive research type, the researcher determines that this informant consists of key informants and key informants. Data collection techniques in this study used observation, interview and documentation techniques. This study aims to determine the results of the implementation of the PKH in Batu Raja Village, Pondok Kubang Sub-District, Central Bengkulu Regency by evaluating the implementation of the program in 2019. From the research and analysis of data conducted, it shows that the implementation of the program has run effectively. This is based on evaluation indicators done by the researcher.]]>
<![CDATA[The Implementation Of Presidential Regulation Number 148 Of 2015 In The Construction Of Lubuk Linggau–Curup–Bengkulu Toll Road ]]>
<![CDATA[Meli Satri]]>;
<![CDATA[Harius Eko Saputra]]>;
<![CDATA[Yusuarsono Yusuarsono]]>
<![CDATA[ Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022) ]]>
Publisher : <![CDATA[UNIVED PRESS, Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/professional.v9i2.3493
<![CDATA[This study aims to determine the success rate of the implementation of Presidential Regulation Number 148 of 2015 in the construction of Lubuk Linggau–Curup–Bengkulu Toll Road through analysis of data and information obtained in the field. The limitation of the problem in this research focuses on the construction of Lubuk Linggau–Curup–Bengkulu Toll Road Bengkulu-Taba Penanjung segment. This study uses Edward III's theory of policy implementation using descriptive qualitative research methods. Data were collected using observation, interviews and documentation. Based on the results of this study, it is known: (1) Communication: The implementation of Presidential Regulation No. 148 of 2015 in the construction of Bengkulu-Taba Penanjung toll road has been running according to existing regulations. (2) Resources: Human resources in implementing the land acquisition policy in the construction of Bengkulu-Taba Penanjung toll road are sufficient. (3) Disposition: As the implementation of the policy, the land acquisition committee supports Bengkulu-Taba Penanjung toll road development policy and tries to carry out its duties well. However, there are residents who show an attitude of not supporting the existence of development activities on the grounds that the amount of compensation received is not appropriate. (4) Bureaucratic Structure: The bureaucratic structure can simplify and balance the actions of policy implementers in carrying out their respective duties according to their respective fields. Overall everything is in accordance with the rules and is going well, the existing obstacles can be resolved and the development process can be carried out as it should.]]>
<![CDATA[Training Need Analysis (TNA) Petugas Lapangan Keluarga Berencana (PLKB) Pada Badan Kependudukan Keluarga Berencana Nasional Provinsi Bengkulu ]]>
<![CDATA[Febriani Febriani]]>;
<![CDATA[Yusuarsono Yusuarsono]]>
<![CDATA[ Jurnal Ilmiah Cano Ekonomos Vol. 7 No. 2 (2018): Jurnal Ilmiah Cano Ekonomos ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas Pasir Pengaraian ]]>
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<![CDATA[Training need analysis merupakan serangkaian kegiatan yang dilakukan untuk mengidentifikasi masalah yang muncul ditempat kerja. Analisis kebutuhan pelatihan merupakan proses pengumpulan dan analisis data untuk mengidentifikasi faktor - faktor yang perlu ditingkatkan melalui pelatihan. Petugas lapangan keluarga berencana (PLKB) ini merupakan ujung tombak dari pelaksanaan program yang ada di BKKBN. Tugasnya melakukan urusan-urusan kegiatan koordinasi dan memberikan bimbingan serta pelayanan tentang pembangunan keluarga sejahtera yang di mulai dari kalangan Remaja. Ada beberapa permasalahan PLKB dalam memberikan pelayan kepada masyarakat yaitu 1. Kemampuan para PLKB dalam merencanakan, menganalisis dan mengevaluasi pelaksanaan pembangunan keluarga sejahtera di wilayah kerjanya masih belum berjalan dengan maksimal, 2. Keterampilan untuk melakukan hubungan kerja sama dengan semua pihak terkai kurang berjalan maksimal karena masih banyak masyarakat yang tidak mempedulikan program yang ada di BKKBN, 3. masih sangat lemah kemampuan dalam memecahkan masalah yang dihadapi dalam pelaksanaan tugasnya. Dari permasalahan yang terdapat diatas pentingnya pelatihan yang diberikan oleh BKKBN Provinsi Bengkulu kepada para PLKB yang ada di berbagai kabupaten agar dapat memiliki kompetensi yang baik bukan hanya hard skill akan tetapi Soft Skill. Tujuan dari penelitian ini yaitu untuk mendeskripsikan Traning Need analisis Petugas Lapangan (PLKB) yang dijalankan Oleh BKKBN Provinsi Bengkulu Untuk meningkatkan Kompetensi (Hard Skill & Soft Skill ) Para PLKB. Metode yang digunakan yaitu kualiatatif deskriptif dengan teknik pemilihan informan mengunakan Purposive Sampling untuk menentukan informan kunci, teknik untuk mengumpulkan data yaitu melalui observasi, wawancara dan dokumentasi, utnuk menganalisa data yang didapatkan dalam penelitian ini mengunakan 2 jenis pengkodean yaitu Pengkodean terbuka (Open Coding) adalah bagian analisis yang secara khusus menjelaskan hubungan antara penamaan dengan pengategorian fenomena melalui pengkajian data secara teliti. Pengkodean terporos (Axial Coding) adalah seperangkat prosedur penempatan data kembali dengan membuat keterkaitan antar kategori]]>
