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Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Di Rumah Makan Wong Solo Cabang Lampriet Banda Aceh Y, Yulindawati; M, Marwiyati; Ramadhan, Rudi
Scientific Journal of Students Islamic Economics and Business Vol. 2 No. 1 (2021): JIMEBIS
Publisher : Fakultas Ekonomi dan Bisnis Islam, Universitas Islam Negeri Ar-Raniry Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/jimebis.v2i1.200

Abstract

The results of the study found that there was a simultaneous influence on aspects of service reliability, responsiveness, assurance, empathy, and physical evidence on customer satisfaction. Partially, only the responsiveness aspect has an insignificant effect, the other four aspects have a significant influence. The influence of service quality aspects on customer satisfaction is 42.6% and the rest is 57.4%, influenced by other factors outside the variables of this study. Seeing the aspect of responsiveness that is not significant, it is recommended that management improve performance on the aspect of responsiveness to be more alert and fast in providing services to customers.
ANALISIS LOADER MENGGUNAKAN METODE URCI (UNSURFACED ROAD CONDITION INDEX) PT ANTAREJA MAHADA MAKMUR SITE MHU KALMANTAN TIMUR Ramadhan, Rudi; Hartami, Pantjanita Novi; Putra, Danu; Marwanza, Irfan; Maulana, Yuga
Indonesian Mining and Energy Journal Vol. 8 No. 2 (2025): November
Publisher : Program Studi Teknik Pertambangan Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/imej.v8i2.20786

Abstract

Produktivitas dalam kegiatan penambangan sangat dipengaruhi oleh kondisi operasional, terutama pada proses pengupasan tanah penutup (overburden). Penelitian ini bertujuan untuk mengoptimalkan produktivitas alat gali muat Komatsu PC1250SP- 8 melalui perbaikan kondisi jalan tambang dengan metode Unsurfaced Road Condition Index (URCI). Evaluasi dilakukan pada jalan hauling dari front menuju disposal di PT Antareja Mahada Makmur, Kalimantan Timur. Hasil penelitian menunjukkan bahwa perbaikan kondisi jalan secara signifikan meningkatkan nilai URCI dan menurunkan waktu edar (cycle time), yang bertujuan untuk peningkatan produktivitas alat berat. Dengan strategi perbaikan jalan yang terukur berdasarkan parameter URCI, efisiensi alat angkut meningkat dan waktu tunggu berkurang untuk excavator dapat diminimalkan.
Teachers’ and Students’ Perceptions of the Use of Animated Video Media in Fiqh Learning at Madrasah Salafiyah Wustha Ma'had Baitul Muhsinin Medari, Sleman Nurul Hidayat; Dwi Sugiarto; Ramadhan, Rudi; Riky Supratama; Muhammad Shah Wildan
International Journal of Post Axial: Futuristic Teaching and Learning Vol. 4 No. 1 March 2026: International Journal of Post Axial
Publisher : Yayasan Azhar Amanaa Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The integration of technology in fiqh learning in salafiyah madrasas faces challenges between maintaining traditional values and adopting modern learning media. This study aims to analyze the perceptions of teachers and students towards the use of animated video media in fiqh learning at Madrasah Salafiyah Wustha Ma'had Baitul Muhsinin Medari Sleman. Descriptive qualitative research with a case study approach, involving 1 fiqh teacher and 3 grade VIII students. Data were collected through in-depth interviews, participant observation, and documentation. Teacher perceptions show that animated videos greatly help visualize complex materials such as hajj pilgrimage and zakat, increase student learning motivation, and align with pesantren values. Students responded positively with high enthusiasm, better understanding, and improved memory retention of the material. Supporting factors include adequate technological infrastructure and management support, while obstacles include limited equipment and preparation requiring extra time. Animated video media effectively improves the quality of fiqh learning in salafiyah madrasas while maintaining traditional pesantren values.