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An analysis of slang words found in the movie script of “the fast and the furious” by rob cohen Syahputra, Denny; Suastini, Ni Wayan; Sulatra, I Komang
Journal of Language and Applied Linguistics Vol. 2 No. 2 (2021): Journal of Language and Applied Linguistics
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (193.019 KB) | DOI: 10.22334/traverse.v2i2.37

Abstract

This study aimed at identifying the types of slang and the process of creating slang word found in a movie script entitled The Fast and The Furious by Rob Cohen. This study employed descriptive and qualitative method. The data of this study were obtained by watching and taking notes of slang word spoken by the characters in the movie “The Fast and The Furious”. There are two types of slang word, namely primary and secondary, using the theory by Chapman (2007), and in a matter of process of creating slang, the theory by Yule was adopted (1985). The data of this study were obtained by observation method through four steps, namely watching The Fast and The Furious. Next, finding and taking notes of slang words spoken by the characters in the movie The Fast and The Furious. Reading the online movie script and finally, the writer categorized the types of data. There were two types of slang words encountered, namely primary and secondary slang. The result of the study demonstrated that there are 5 slang words found in the movie The Fast and The Furious with 3 primary slang and 2 secondary slang.
The Influence of Service Quality, Customer Experience, and Brand Image on Customer Satisfaction at Baita Car Wash in Gresik City Syahputra, Denny; Dermawan, Rizky
International Journal of Economics (IJEC) Vol. 4 No. 2 (2025): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i2.1649

Abstract

This study aims to analyze the influence of service quality, customer experience, and brand image on customer satisfaction at Baita Car Wash in Gresik City using a quantitative approach. A total of 150 respondents were selected using the accidental sampling technique, namely customers who were encountered by chance during the research and met the study criteria. Data were analyzed using Structural Equation Modeling (SEM) Partial Least Squares (PLS) with SmartPLS 3 software. The results indicate that service quality, customer experience, and brand image have a positive and significant effect on customer satisfaction, demonstrating their crucial role in enhancing customer satisfaction.