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PENGARUH WAKTU TUNGGU PENGAMBILAN OBAT TERHADAP KEPUASAN PASIEN RAWAT JALAN DI PUSKESMAS LUBUK BAJA KOTA BATAM TAHUN 2018 Suherlina - Suherlina; Sri Wahyuni Nasution; Mangatas Silaen; Tan Suyono; Ali Napiah Nasution
Jurnal Mutiara Kesehatan Masyarakat Vol 3 No 2 (2018): Jurnal Mutiara Kesehatan Masyarakat
Publisher : Program Studi Kesehatan Masyarakat Universitas Sari Mutiara Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (239.939 KB)

Aspek lamanya waktu tunggu pasien dalam mendapatkan pelayanan kesehatan merupakan salah satu hal penting dan sangat menentukan kualitas pelayanan kesehatan yang diberikan oleh suatu unit pelayanan kesehatan, sekaligus mencerminkan bagaimana pelayanan kesehatan mengelola komponen pelayanan yang disesuaikan dengan situasi dan harapan pasien. Untuk meningkatkan mutu pelayanan kefarmasian di Puskesmas yang berorientasi kepada pasien baiknya diperlukan suatu evaluasi melalui umpan balik yang diperlukan suatu evaluasi melalui umpan balik yang diberikan pasien kepada bagian pelayanan untuk melihat tingkat kepuasan pasien. Penelitian ini bersifat analitik dengan desain cross sectional untuk melihat pengaruh waktu tunggu terhadap pengambilan obat terhadap kepuasan pasien rawat jalan di Puskesmas Lubuk Baja Kota Batam tahun 2018. Dengan jumlah sampel sebanyak 308 responden yang diambil secara random sampling. Hasil penelitian menunjukkan bahwa ada pengaruh antara waktu tunggu pengambilan obat terhadap kepuasan pasien rawat jalan di Puskesmas Lubuk Baja Kota Batam Tahun 2018, dengan nilai p sebesar 0,000 (<0,05). Untuk itu diharapkan kepada manajemen Puskesmas Lubuk Baja untuk tetap mempertahankan pelayanan kesehatan agar masyarakat yang berkunjung dan membutuhkan pelayanan kesehatan merasa puas. Dengan kepuasan yang didapatkan maka pasien yang sakit dan membutuhkan pelayanan kesehatan tidak emrasa berat datang ke Puskesmas.

An Evaluation of Implementation A Covid-19 Vacination Program in Hospital Royal Prima 2021 Zsa Zsa Ranty Bianca Saragih; Ermi Girsang; Sri Lestari Nasution; Tan Suyono
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.5916

This paper describes a covid-19 pandemic that has put the entire world's population in a very worrying situation almost all countries in the world feel the impact. All countries in the world have implemented several policies to overcome the Covid-19 pandemic, including by enforcingLockdown, Large-Scale Social Restrictions (PSBB) and recently the government implemented PPKM to suppress the spread of Covid-19. However, it seems that it has not been successful enough, this can be seen from the number of positive cases of Covid-19 every day is still high. Seeing this problem, it is necessary to do a more effective and efficient way to deal with the ongoing Covid-19 pandemic. (WHO, 2021). Various methods have been taken by the government or the health Team to reduce the number of cases of Covid-19, but in reality, the number is still increasing. Seeing this problem, it is necessary to do a method or container that is more attractive and easier for the community to use to carry out the initial treatment if signs and symptoms of being infected with Covid-19 are found. One of the most effective ways is the provision of vaccines for every Indonesian citizen. (Covid & Team, 2020).

An Analysis Acceptance of Hospital Management Information Systems Using Technology Acceptance Model at Hospital Harapan Bunda Batam Depi Yunaspi; Ermi Girsang; Sri Lestari Nasution; Tan Suyono
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 3 (2022): Budapest International Research and Critics Institute August: In Progress
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.5910

The hospital is one of the health care facilities by empowering various units of trained and educated personnel in dealing with and dealing with medical problems for the recovery and maintenance of good health (Setyawan D, 2016). From the explanation above about the definition of a hospital, it can be concluded that the hospital performs several types of services including medical services, medical support services, nursing services, rehabilitation services, prevention and health improvement, as a place for education and/or medical and medical training, as a place of research and the development of science and technology in the health sector as well as to avoid health risks and disturbances as intended, so it is necessary to carry out hospital environmental health in accordance with health requirements. This paper described a hospitals, which are part of the facilities that provide health services, are currently facing increasingly fierce competition, so hospitals must continue to strive to improve the quality of services offered to the community. Hospital competition conditions have a positive impact, namely providing more choices for the community. Efforts to improve service quality are efforts to improve the efficiency and effectiveness of organizational management as well as efforts to satisfy community needs. These efforts were carried out in all fields including the procurement of Hospital Management Information System (SIMRS).(Putra & Vadriasmi, 2020).

An Analysis of Health Personnel based on Workload using the WISN Method in Hospital Melati Perbaungan Syaifullah Syaifullah; Ermi Girsang; Sri Lestari Nasution; Tan Suyono
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6282

Problems that often occur in organizations are the lack of the number and types of personnel needed, lack of competence (knowledge, skills, attitudes and values) of nursing staff and limited funds from hospitals so that they cannot add and maintain the human resources (HR) they need. . This study aims to determine the need for health workers by calculating the ideal number of health workers (nurses and pharmacists) based on the workload at the Melati Perbaungan General Hospital. This research is a qualitative research using observation techniques, interview guidelines and document review. This study uses research informants where the informants used are the head of the nursing room and the nurse in the inpatient room. Data analysis is the process of systematically searching and compiling data obtained from the results of field observations (work sampling), in-depth interviews and document review. The results obtained: 1) The total use of time for nurses during observations is known that the use of time for direct nursing activities of implementing nurses in the inpatient room is 36.3%, indirect nursing activities is 40.6% and personal activities is 23.1 %. This shows that the activities that are mostly carried out by nurses are indirect nursing activities. This is because nursing activities do not directly have to be carried out and completed in accordance with nursing procedures.

Prevalence and Risk Factors Associated with Gastritis in Patients Visiting Royal Prima Hospital Zulkifli Adnan; Maya Sari Mutia; Tan Suyono
PROFESSIONAL HEALTH JOURNAL Vol. 6 No. 2 (2025): In Progress issue
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (PPPM) STIKES Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/phj.v6i2.993

Introduction: Gastritis is an inflammation of the stomach lining caused by Helicobacter pylori and can be acute or chronic. This bacteria colonizes the stomach of more than 50% of humans and causes disease. Gastritis still has a high prevalence and if left untreated can lead to serious complications, such as gastric ulcers, bleeding, and even gastric cancer. Objectives: The purpose of this study was to determine the prevalence and risk factors associated with gastritis in patients visiting Royal Prima Medan Hospital. Methods:This study was an analytic observational study with a cross-sectional design conducted on 132 patients who visited Royal Prima Hospital with gastritis complaints. Data were analyzed using univariate, bivariate (chi-square and Fisher), and multivariate analysis (logistic regression). Results: This study reported a prevalence of gastritis of 64.9%. Associated risk factors were smoking status (OR=2.20, 95% CI, 1.18-4.09); p=0.014), coffee drinking (OR=8.26 95% CI, 3.92-17.37; p<0.001), diet (OR=12.44, 95% CI, 5.75-26.87; p<0.001). Conclusions: Coffee drinking and diet are determinant factors of gastritis. Educating patients at risk of gastritis by reducing coffee consumption, quitting smoking, improving diet and other factors that can increase gastritis complications are efforts that must be made in preventing the increase in gastritis disease.

Prevalence and Risk Factors Associated with Gastritis in Patients Visiting Royal Prima Hospital Zulkifli Adnan; Maya Sari Mutia; Tan Suyono
PROFESSIONAL HEALTH JOURNAL Vol. 6 No. 2 (2025): June
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (PPPM) STIKES Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/phj.v6i2.993

Introduction: Gastritis is an inflammation of the stomach lining caused by Helicobacter pylori and can be acute or chronic. This bacteria colonizes the stomach of more than 50% of humans and causes disease. Gastritis still has a high prevalence and if left untreated can lead to serious complications, such as gastric ulcers, bleeding, and even gastric cancer. Objectives: The purpose of this study was to determine the prevalence and risk factors associated with gastritis in patients visiting Royal Prima Medan Hospital. Methods:This study was an analytic observational study with a cross-sectional design conducted on 132 patients who visited Royal Prima Hospital with gastritis complaints. Data were analyzed using univariate, bivariate (chi-square and Fisher), and multivariate analysis (logistic regression). Results: This study reported a prevalence of gastritis of 64.9%. Associated risk factors were smoking status (OR=2.20, 95% CI, 1.18-4.09); p=0.014), coffee drinking (OR=8.26 95% CI, 3.92-17.37; p<0.001), diet (OR=12.44, 95% CI, 5.75-26.87; p<0.001). Conclusions: Coffee drinking and diet are determinant factors of gastritis. Educating patients at risk of gastritis by reducing coffee consumption, quitting smoking, improving diet and other factors that can increase gastritis complications are efforts that must be made in preventing the increase in gastritis disease.

Analysis of the Suitability of the Head Nurse's Leadership Style Mediated by Job Satisfaction and Organizational Commitment to Nurse Performance at Pidie Jaya Regional General Hospital Dian Melani; Ermi Girsang; Tan Suyono
Proceeding of The International Conference of Inovation, Science, Technology, Education, Children, and Health Vol. 5 No. 1 (2025): Proceeding of The International Conference of Inovation, Science, Technology, E
Publisher : Program Studi DIII Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/icistech.v5i1.161

This study examines the relationship between the leadership styles of nurse managers, job satisfaction, organizational commitment, and their combined influence on nurse performance in Pidie Jaya Regional General Hospital. Using a qualitative approach, the research explores how transformational and transactional leadership styles affect organizational outcomes through the mediating variables of job satisfaction and commitment. The findings contribute to understanding the dynamics of effective nursing leadership in improving healthcare delivery.

Analysis of the Suitability of the Head Nurse's Leadership Style Mediated by Job Satisfaction and Organizational Commitment to Nurse Performance at Pidie Jaya Regional General Hospital Dian Melani; Ermi Girsang; Tan Suyono
Proceeding of The International Conference of Inovation, Science, Technology, Education, Children, and Health Vol. 5 No. 1 (2025): Proceeding of The International Conference of Inovation, Science, Technology, E
Publisher : Program Studi DIII Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/icistech.v5i1.161

This study examines the relationship between the leadership styles of nurse managers, job satisfaction, organizational commitment, and their combined influence on nurse performance in Pidie Jaya Regional General Hospital. Using a qualitative approach, the research explores how transformational and transactional leadership styles affect organizational outcomes through the mediating variables of job satisfaction and commitment. The findings contribute to understanding the dynamics of effective nursing leadership in improving healthcare delivery.

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