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All Journal International Journal of Electrical and Computer Engineering Information Technology and Telematics Dinamik Jurnal Ilmiah Dinamika Teknik JURNAL SISTEM INFORMASI BISNIS Kompak : Jurnal Ilmiah Komputerisasi Akuntansi E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Elkom: Jurnal Elektronika dan Komputer Students' Journal of Engineering Indonesian Journal of Electrical Engineering and Informatics (IJEEI) Scientific Journal of Informatics Proceeding SENDI_U Proceeding of the Electrical Engineering Computer Science and Informatics Jurnal Informatika Upgris Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) CogITo Smart Journal JOURNAL OF APPLIED INFORMATICS AND COMPUTING JURNAL INSTEK (Informatika Sains dan Teknologi) Jurnal Teknoinfo Jurnal Teknik Informatika UNIKA Santo Thomas Jurnal Teknologi Sistem Informasi dan Aplikasi IKRA-ITH ABDIMAS JURIKOM (Jurnal Riset Komputer) Jurnal Tekno Kompak Building of Informatics, Technology and Science To Maega: Jurnal Pengabdian Masyarakat Journal of Computer System and Informatics (JoSYC) Dinamika Informatika: Jurnal Ilmiah Teknologi Informasi MEANS (Media Informasi Analisa dan Sistem) Jurnal Teknologi Informasi dan Komunikasi Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) ABIDUMASY : Jurnal Pengabdian kepada Masyarakat Industrika : Jurnal Ilmiah Teknik Industri Transformasi Jurnal Teknik Informatika Unika Santo Thomas (JTIUST) Jurnal Pengabdian Masyarakat Intimas (Jurnal INTIMAS): Inovasi Teknologi Informasi Dan Komputer Untuk Masyarakat Servis : Jurnal Pengabdian dan Layanan kepada Masyarakat Andan Jejama: Indonesian Journal Of Community Engagement
Imam Husni Al Amin
Universitas Stikubank, Fakultas Teknologi Informasi Dan Industri
Religion Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Public Health Social Sciences Other

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Journal : Students' Journal of Engineering

 1 
Impementasi CRM Untuk Meningkatkan Loyalitas Pelanggan Pada Layanan Catering Al Amin, Imam Husni; ., Nur Hasan
Students Journal of Engineering Vol 9, No 1 (2015): VOL. 9 NO. 1 JANUARI 2015
Publisher : Students Journal of Engineering

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Abstract

Information technology has become a bridge to connect a wide variety of human needs. No doubt that human work was greatly helped by her presence. No exception in services business catering services. Internet making business catering services becomes increasingly growing rapidly because it can connect with the needs of service users are well-known catering company with the term CRM (Customer Relathionship Management).Catering company to build relationships with service users, may be increased either by the application CRM-based online catering. Hopefully with the application, Barokah Catering is the object of this study could serve ordering online. Where customers facilitated in making reservations, obtain information company, efficient, can give suggestions, comments, and complaints during this time can not be accommodated by the company. The company also benefited from customer loyalty can be maintained and is expected to attract new customers so that profits can be increased. With a web-based, information, data, and services can be delivered and handled in a short time. Keywords : information technology, catering, CRM, web programming
Co-Authors A.P, Arga Alundra Adi Kristanto Adri Triandhika Septyanto Ahlak, Muhammad Lutfi Mahasinul Ansyahry, Bramantyo Ridho Antoni Yohanes Arningtya, Luthfi Arningtya Aulia Rahman Fahindra Awan Aprilino BACHTIAR YUSUF Bagas Santoso Budi Hartono Budi Hartono budi hartono Budi Hartono Budi Hartono Cahyo, Soliqin Nur DEA ARMAWATI PUTRI Deva Ega Marinda Dewi Handayani Untari Ningsih Dewi, Qomariah Kumala Dimas Wahyu Dwi Budi Santoso Edy Winarno Eka Ardhianto Eko Nur Wahyudi Endang Lestariningsih Fajriansyah Noor Hidayat Falah Hikamudin Arby FARIZ AKBAR SHALAHHUDDIN Fath, Tata Redha Al Fatkhul Amin Fatkhul Amin Felix Andreas Sutanto Firman Ardiansyah E.A Firman Ardiansyah Ekoanindiyo Gatot Setiawan Gustiyargani, Alfian Hidayat, Fajriansyah Noor Joko Handoyo Kristanto Kristanto Kristianto, Teguh Kunthi Muslichah Ardi Laksono, Endy Suryo Marahendra,, Wawan Dedi Marinda, Deva Ega Mohamad Helmi Ilman Fahmi Muhammad Lutfi Mahasinul Akhlak Muji Sukur MUNANDAR, AHMAD KHARIS Nafiah, Khittatun NUR HASAN ., NUR HASAN Pandji Iman Syach Putra Prajanto Wahyu Adi Pratama, Fandi Pratama, Fandi Purwaningtyas Purwaningtyas Pusaka, Semerdanta Radyanto, Mohammad Riza Raiz Hutama, Tidar Retnowati Retnowati Rina Candra Noor Santi Santoso, Bagas Setyawan Wibisono Siswahyudianto Sofin Rendian Novianto Sofin Rendian Novianto Sri Eniyati Sri Hartati Sri Rahajeng, Dini Estu Taufiq Dwi Cahyono Teguh Khristianto Thahir, Sirya Sabina Bin TRIYAS NIKO SAPUTRA Veronica Lusiana Veronica Lusiana Waskito, Punto Wiwien Hadikurniawati