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Journal : Academia Open

Optimizing Administration of Registration and Issuance of Replacement Certificates: Optimasi Administrasi Pendaftaran dan Penerbitan Sertifikat Pengganti Wibowo, Mohammad Fadhil; M, M. Kasim; Saidi, Arbainah; Rusli, Rusli
Academia Open Vol. 10 No. 2 (2025): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.10.2025.11421

Abstract

General Background: The administration of registration, issuance, and delivery of replacement land certificates is a crucial component of land services in Indonesia to ensure legal certainty of land ownership; however, its implementation often faces administrative and technical challenges. Specific Background: At the Samarinda City Land Office, this process includes the registration of the Land Registration Certificate, field inspections, public announcements in mass media, and final certificate delivery, which are largely conducted in accordance with regulations but still encounter obstacles. Knowledge Gap: Empirical studies examining the supporting and inhibiting factors of replacement certificate administration at the city level remain limited. Aims: This study aims to analyze the implementation of replacement certificate administration at the Samarinda City Land Office and identify factors that support and hinder the process. Results: Using a qualitative approach through interviews, observations, and documentation, the study found that integration of the KKP database and adequate human resources were the main supporting factors, while constraints included incomplete applicant documents, lack of survey copies, and ineffective communication between officers and applicants. Novelty: This research provides a detailed empirical overview of the dynamics of replacement certificate administration at the municipal level and emphasizes the importance of active applicant involvement. Implications: Recommendations include enhancing public outreach, strengthening staff capacity, and optimizing land information systems to improve the effectiveness of public services. Highlights: Highlights integration of KKP database as a key enabler. Identifies main obstacles in document completeness and communication. Emphasizes active applicant involvement in speeding up processes. Keywords: Replacement Certificate, Land Administration, Public Service, Legal Certainty
Performance and Determining Factors for the Success of the General Election Commission in the 2024 Elections: Kinerja dan Faktor Penentu Keberhasilan Komisi Pemilihan Umum pada Pemilu 2024 Safariah, Risna; Zulkifli, Said; Saidi, Arbainah; Habibi, Muhammad
Academia Open Vol. 10 No. 2 (2025): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.10.2025.11430

Abstract

General Background: The performance of electoral management bodies, such as the Indonesian General Election Commission (KPU), is crucial for ensuring democratic and high-quality elections. However, challenges in task execution and inter-divisional coordination often affect effectiveness. Specific Background: In Tana Tidung Regency, North Kalimantan, the KPU faces increased workloads ahead of the 2024 simultaneous elections, while staffing and resources remain limited, potentially hindering smooth operations. Knowledge Gap: While studies on KPU performance exist, empirical research specifically examining factors influencing district-level KPU performance in simultaneous elections is scarce. Aims: This study analyzes the performance of KPU Tana Tidung in the 2024 elections, focusing on quality, quantity, responsibility, cooperation, and initiative, and identifying supporting and inhibiting factors. Results: Using Miles and Huberman’s interactive analysis model, findings show that quality was maintained through effective coordination, communication, and leadership, though some tasks were delayed due to disproportionate workloads. Divisional accountability, cross-division collaboration, and proactive staff initiatives supported performance, while constraints included limited human resources, varied educational backgrounds, voter data validation issues, and inadequate infrastructure. Novelty: This research uniquely identifies district-level KPU performance determinants in simultaneous elections, emphasizing inter-divisional synergy and human resource strengthening. Implications: The study highlights the need to increase staffing and capacity, strengthen coordination, and optimize staff initiative to improve future electoral effectiveness and efficiency. Highlights: Identifies district-level factors influencing KPU performance. Emphasizes inter-divisional cooperation and staff initiative. Recommends strengthening human resources and coordination. Keywords: KPU Performance, Tana Tidung, 2024 Elections, Public Administration, Electoral Management