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Determinan Harga Saham Perusahaan LQ45 Pada Bursa Efek Indonesia I Gusti Agung Prabandari Tri Putri; Bagus Arya Wijaya; I Komang Sumerta; Ni Putu Yuliana Ria Sawitri; Gusti Ketut Amertayasa
Eqien - Jurnal Ekonomi dan Bisnis Vol 11 No 03 (2022): EQIEN- JURNAL EKONOMI DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi DR KH EZ Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v11i03.1059

Abstract

The purpose of this study is to determine the impact or influence of ROA, NPM and EPS on the Company's Stock Price listed in the LQ45 IDX for the 2017-2021 period. A quantitative approach is used in this study. The population includes a total of 45 LQ45 companies listed on the IDX for the 2017-2021 period. Samples were taken with a sampling target and samples from 27 companies were found. The research data were processed using multiple linear regression analysis techniques. The conclusion of the study is that partially Return on Assets has a positive impact on Stock Price, Net Profit Margin has a positive impact on stock price, and Earning Per Share has a positive impact on Stock Price. Simultaneously ROA, NPM and EPS have a significant impact on the stock price of companies listed in LQ45.
Anteseden Kepuasan Berdampak Pada Loyalitas Pelanggan Bagus Arya Wijaya; Sang Ayu Nyoman Jesi Yanti; I Gusti Putu Agung Widya Goca; I Dewa Agung Ayu Eka Idayanti; Tiarto
Jurnal Ekonomi Vol. 29 No. 2 (2024): July 2024
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v29i2.2211

Abstract

The research aims to analyze the antecedents of satisfaction that impact customer loyalty. Using a purposive sampling method to determine a sample of 100 customers. This research uses quantitative methods. Data were analyzed using Smart PLS: outer model analysis, inner model, and hypothesis testing. The results show that there is no influence of service quality on satisfaction, there is an influence of complaint handling on satisfaction, there is no influence of satisfaction on customer loyalty, there is an influence of Service Quality on Loyalty, there is no influence of complaint handling on customer loyalty, there is no influence of satisfaction on customer loyalty. In this research, satisfaction cannot mediate the relationship between service quality and customer loyalty and there is no indirect influence of the complaint handling variable on customer loyalty through satisfaction. In this research, satisfaction cannot mediate the relationship between complaint handling and customer loyalty.