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THE INFLUENCE OF DISCIPLINE, RESPONSIBILITY, COMMITMENT ON EMPLOYEE PERFORMANCE AT PT. ASIA COCOA Maulana, Ervindo; Paradila Putri, Inggerit; Kusuma, Andhi; Wibisono, Chablullah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 2 (2022): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i2.180

The purpose of this study was to determine the effect of Discipline, Responsibility and Commitment on Employee Performance at PT. Asia Cocoa. The subjects of this study were employees of PT Asia Cocoa with the number of samples to be taken determined by the Slovin formula. The number of employees of PT Asia Cocoa is 43 people. By using the Slovin formula with a 5% margin of error, the results are obtained with a 95% presentation level. Data obtained by a questionnaire system using a Likert scale. The results of this study indicate that based on the results of the analysis in the image above, it is known that the discipline variable (X1) has a composite reliability of 0.905> 0.600, then the variable X1 is reliable, then the responsibility variable (X2) gets the composite reliability with the result 0.988> 0.600. then the variable X2 is reliable, the commitment variable (X3) gets the composite reliability results 0.877> 0.600 then the X3 variable is reliable, and the employee performance variable (Y) with the composite reliability value is 0.971> 0.600 then Y is reliable. Discipline variable (X1) produces an original sample value of 0.102 with a P value of 0.674 <0.05, so that the variable X1 has a positive and insignificant effect on variable Y employee performance. The responsibility variable (X2) produces an original sample value of 0.800 with a P value of 0.001 <0.05, so that the variable X2 has a positive and significant effect on the employee performance variable (Y). The commitment variable (X3) produces an original sample value of 0.113 with a P value of 0.179 <0.05, so that the variable X3 has a positive and insignificant effect on the employee performance variable (Y). The amount of influence of Discipline (X1).

THE INFLUENCE OF DISCIPLINE, RESPONSIBILITY, COMMITMENT ON EMPLOYEE PERFORMANCE AT PT. ASIA COCOA Maulana, Ervindo; Paradila Putri, Inggerit; Kusuma, Andhi; Wibisono, Chablullah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 3 (2022): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i3.256

The purpose of this study was to determine the effect of Discipline, Responsibility and Commitment on Employee Performance at PT. Asia Cocoa. The subjects of this study were employees of PT Asia Cocoa with the number of samples to be taken determined by the Slovin formula. The number of employees of PT Asia Cocoa is 43 people. By using the Slovin formula with a 5% margin of error, the results are obtained with a 95% presentation level. Data obtained by a questionnaire system using a Likert scale. The results of this study indicate that based on the results of the analysis in the image above, it is known that the discipline variable (X1) has a composite reliability of 0.905> 0.600, then the variable X1 is reliable, then the responsibility variable (X2) gets the composite reliability with the result 0.988> 0.600. then the variable X2 is reliable, the commitment variable (X3) gets the composite reliability results 0.877> 0.600 then the X3 variable is reliable, and the employee performance variable (Y) with the composite reliability value is 0.971> 0.600 then Y is reliable. Discipline variable (X1) produces an original sample value of 0.102 with a P value of 0.674 <0.05, so that the variable X1 has a positive and insignificant effect on variable Y employee performance. The responsibility variable (X2) produces an original sample value of 0.800 with a P value of 0.001 <0.05, so that the variable X2 has a positive and significant effect on the employee performance variable (Y). The commitment variable (X3) produces an original sample value of 0.113 with a P value of 0.179 <0.05, so that the variable X3 has a positive and insignificant effect on the employee performance variable (Y). The amount of influence of Discipline (X1),

EFFECT OF SUPERVISION AND QUALITY OF SERVICE ON EMPLOYEE WORK PRODUCTIVITY AT THE HARBORMASTER AND PORT AUTHORITY OFFICE CLASS III KIJANG Rachman, Abd.; Paradila Putri, Inggerit; Indrayani, Indrayani; Ngaliman, Ngaliman
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 1 (2022): January
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i1.143

This study is intended to analyze the work productivity of employees at the Harbormaster and Port Authority Office Class III Kijang. By using the variables of supervision and service quality to analyze the effect on the employee's work productivity. The population in this study were employees at the Harbormaster and Port Authority Office Class III Kijang. The samples taken in this study were 30 respondents. Data collection was used by the questionnaire method, namely by providing a list of questions to the respondents. The results of this study indicate that supervision and service quality affect the work productivity of employees at the Harbormaster and Port Authority Office Class III Kijang where the R value is 0,683(68.3%). While the R-square coefficient = 0.467 so that the coefficient of determination (R2) = 46.7% can be calculated. For the partial test (t test) it was found that the supervision was accepted, with a significant value of 0.035 < 0.05, the quality of service was accepted, so that a significant value of 0.000 < 0.05 was obtained. While the simultaneous test is obtained Fcount > Ftable or 11.807 > 3.34 and Fsig level 0.000 < 0.05 then Ha accepted.

EFFECT OF PRODUCT, QUALITY OF SERVICE, AND FACILITIES ON PATIENT SATISFACTION IN PUSKESMAS RANAI–NATUNA Paradila Putri, Inggerit; Ngaliman, Ngaliman; Satriawan, Bambang
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 1 (2022): January
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i1.165

The purpose of this research was to analyze the Patient santifaction at the Health Center Ranai – Natuna. This research uses the variables of products, service quality, and facilities to analyze the influence of patient santifaction. The population of this research are patient at the Health Center Ranai – Natuna. While the sample taken in this research were as many as 100 people drawn from the population. The collected data used questionnaire method is to provide a list of questions or questionnaires directly to respondents. The results showed that the R Squer value was 0.818 or 81.8% of this value. It can be seen that the product, service quality and facilities have an effect on patient satisfaction by 81.8% while the remaining 18.2% is influenced by other factors that are not examined. The results of the research based on the T test for the product had a significant value of 0.161, service quality was 0.308 and facilities were 0.489 and seen from the analysis of the coefficient of determination it was stated that the product, service quality, and facilities had an effect of 81.8% on patient satisfaction at the Health Center Ranai - Natuna.

EFFECT OF PRODUCT, QUALITY OF SERVICE, AND FACILITIES ON PATIENT SATISFACTION IN PUSKESMAS RANAI - NATUNA Paradila Putri, Inggerit; Ngaliman, Ngaliman; Satriawan, Bambang
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 2 (2022): March
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i2.230

The purpose of this research was to analyze the Patient santifaction at the Health Center Ranai – Natuna. This research uses the variables of products, service quality, and facilities to analyze the influence of patient santifaction. The population of this research are patient at the Health Center Ranai – Natuna. While the sample taken in this research were as many as 100 people drawn from the population. The collected data used questionnaire method is to provide a list of questions or questionnaires directly to respondents. The results showed that the R Squer value was 0.818 or 81.8% of this value. It can be seen that the product, service quality and facilities have an effect on patient satisfaction by 81.8% while the remaining 18.2% is influenced by other factors that are not examined. The results of the research based on the T test for the product had a significant value of 0.161, service quality was 0.308 and facilities were 0.489 and seen from the analysis of the coefficient of determination it was stated that the product, service quality, and facilities had an effect of 81.8% on patient satisfaction at the Health Center Ranai - Natuna.

THE EFFECT OF COMPETENCE, FACILITIES, AND INTERPERSONAL COMMUNICATION ON PATIENT SATISFACTION THROUGH QUALITY OF SERVICE AS INTERVENING VARIABLES IN NATUNA HOSPITAL Paradila Putri, Inggerit; Khaddafi, Muammar; Gita Indrawan, Mohamad; Indrayani, Indrayani
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 2 No. 3 (2022): October (October-December)
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v2i3.444

The purpose of this study was to analyze patient satisfaction at the Natuna Hospital. This study uses the variables of competence, facilities and interpersonal communication on the effect of patient satisfaction through service quality. The population in this study were patients at the Natuna General Hospital. While the samples taken in this study were 121 people taken from the population. Data were collected using the questionnaire method, namely by providing a list of questions or questionnaires directly to the respondents. In this study, researchers used SEM-PLS ver.4 processing. In this study, it shows that competence (X1) directly has a positive and significant effect on service quality (Z) with a p-value of 0.023 <0.05, facilities (X2) directly have a positive and significant effect on service quality (Z) with a p-value of 0.000 < 0.05, interpersonal communication (X3) directly has a positive and significant effect on service quality (Z) with a p-value of 0.033 < 0.05 , service quality (Z) directly has a positive and significant effect on patient satisfaction (Y) with a p-value of 0.000 <0.05. In this study, it shows that competence (X1) directly has a positive and significant effect on patient satisfaction (Y) with a p-value of 0.003 < 0.05, facilities (X2) directly have a positive and significant effect on patient satisfaction (Y) with a p-value of 0.001 < 0.05, interpersonal communication (X3) directly has a positive and significant effect on patient satisfaction (Y) with a p-value of 0.000 <0.05, the competence variable (X1) mediates service quality (Z) on patient satisfaction (Y) with a p-value of 0.000 < 0.05, the facility variable (X2) mediates service quality (Z) on patient satisfaction (Y) with a p-value of 0.003 < 0.05, Interpersonal Communication (X3) mediates service quality (Z) on patient satisfaction (Y) with a p-value of 0.001 < 0.05. The R-square value for the Service Quality (Z) variable is 0.680 (68.0%), this value can be explained by factors including X1 (Competence), X2 (Facilities), X3 (Interpersonal Communication), while the remaining 32 ,0% is explained by other variables outside the model.

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