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All Journal International Journal of Public Health Science (IJPHS) KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat Lumbung Farmasi : Jurnal Ilmu Kefarmasian Jurnal Kesehatan Qamarul Huda
Lalu, Sulaiman
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Chemistry Dentistry Education Health Professions Medicine & Pharmacology Nursing Public Health

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Journal : International Journal of Public Health Science (IJPHS)

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Satisfaction with health services received by patients in regional hospitals using SERVQUAL Aniharyati, Aniharyati; Haris, Abdul; Lalu, Sulaiman; Saimi, Saimi; Menap, Menap; Sastrawan, Sastrawan
International Journal of Public Health Science (IJPHS) Vol 14, No 3: September 2025
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v14i3.25961

Abstract

The concept of patient satisfaction, which has historically been overlooked and undervalued, is gaining importance. We aimed to investigate patient satisfaction with health services at the hospital. This cross-sectional study was conducted between January and June 2024. The study was conducted at Bima City Regional Hospital, NTB, Indonesia. The sample obtained was 437. The level of satisfaction was measured using 19 questions. Chi-square test and logistic regression were used in this study. The highest opportunity for reliability and responsiveness was found in patients aged 20–29 with OR and CI values of 1.97 (1.65–2.98) and 1.76 (1.03–2.09), respectively. For the tangibles dimension, the highest opportunity was in the age of 40-49 with OR and CI values of 1.98 (2.03–4.37). The highest OR (CI) values for each employed status namely 0.96 (0.77–1.21), 0.89 (0.67–1.18), 0.76 (0.41–1.40), 0.79 (0.51–1.70), and 0.92 (0.72–1.23). Meanwhile, at the level of education, respondents with university education had the highest opportunity value in all dimensions, with OR and Ci values of 0.84 (0.58–1.34), 1.42 (0.78–2.51), 0.51 (0.19–1.56), 0.59 (0.22–1.67), 1.45 (0.82–2.87). In conclusion, patient satisfaction with health services was influenced by age, employment status, and provider friendliness.
The application of the Dhiana Setyorini Score Card in early detection of the risk of preeclampsia Syaiful, Syaiful; Nurwahidah, Nurwahidah; Lalu, Sulaiman
International Journal of Public Health Science (IJPHS) Vol 14, No 3: September 2025
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijphs.v14i3.25375

Abstract

Preeclampsia pregnancy complications can negatively impact the fetal in the womb, potentially leading to delayed or non-developmental growth. This study aimed to determine the effect of the application of the Dhiana Setyorini Score Card on the early detection of preeclampsia risk. The study employed a quasi-experimental design, with an intervention group receiving the Dhiana Setyorini Score Card and a control group receiving counselling on preeclampsia. The study utilized purposive sampling with 100 cadres divided into two groups, focusing on four health centers in Bima, Indonesia, and analyzed using the Mann-Whitney test. Knowledge in the intervention group increased significantly in both knowledge and ability categories. However, in the control group, knowledge and ability did not differ significantly. The application of the Dhiana Setyorini Score Card in the intervention group was better than counselling conducted by the health center for the early detection of preeclampsia. There was a significant difference between the levels of knowledge and ability in the intervention group (p<0.005). In conclusion, the application of the Dhiana Setyorini Score Card is more effective in increasing knowledge and the ability to detect preeclampsia early than the counselling method conducted by a health center.
Co-Authors Abdul Haris Alawiyah, Tutie Erma Aniharyati, Aniharyati Bratasena, I Made Amartha Menap NURWAHIDAH NURWAHIDAH Saimi, Saimi Sastrawan, Sastrawan Sulwiyatul K Sani Syaiful . Tasim, Muslim