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All Journal Jurnal Ilmu Administrasi Publik (JIAP) MIMBAR : Jurnal Penelitian Sosial Dan Politik Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Indonesian Journal of Social Science Research SENGKUNI Journal (Social Science and Humanities Studies) WIDYANATA
Hakim, Kahar
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Social Sciences

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IMPLEMENTASI PERATURAN PEMERINTAH NOMOR 30 TAHUN 2019 TENTANG PENILAIAN KINERJA PEGAWAI NEGERI SIPIL PADA DINAS SOSIAL KOTA BENGKULU Tambun Saribu, Gracya Rotua; Hakim, Kahar; Yogopriyatno, Jatmiko
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 1 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

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Abstract

The aim of this research is to find out and describe the process of implementing Government Regulation Number 30 of 2019 concerning Performance Assessment of Civil Servants at the Bengkulu City Social Service. To describe clearly and in detail the data obtained from this research, the researcher used a descriptive qualitative research approach. Based on the results of this research, it can be concluded that the implementation of Government Regulation Number 30 of 2019 concerning Performance Assessment of Civil Servants at the Bengkulu City Social Service has been carried out but has not gone well, this is proven by the socialization that has been carried out via social media, namely the WhatsApp application, but has not yet been implemented. effectiveness can be seen from the lack of understanding of civil servants in filling out the SKP. So socialization must be carried out directly to explain again how to fill in and the contents of these regulations. The implementation has not gone well, because many civil servants have problems filling out the SKP so that civil servants have to ask the Head of Civil Service Subdivision even though the person concerned doesn't really understand. This causes many errors to occur when the files are collected which cause the files to be returned for repair. Monitoring has been going well, as evidenced by the discovery of obstacles in filling out the SKP. Evaluation, where there are civil servants who state that no evaluation has been carried out at the Social Service. This proves that the concept of evaluation activities is still unclear, thus making civil servants confused about whether the activities are being evaluated or not.
Analysis of Public Service Performance at the Regional Revenue Agency (BAPENDA) of Bengkulu City: (A Case Study on Motor Vehicle Tax Collection and Motor Vehicle Transfer Fee in 2023) Sitanggang, Sintiani O.; Hakim, Kahar; Nursanty
Indonesian Journal of Social Science Research Vol. 5 No. 1 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.01.26

Abstract

This article presents an analysis of public service performance at the Badan Pendapatan Daerah (Bapenda) of Bengkulu City, focusing on the collection of motor vehicle taxes and vehicle title transfer fees in 2023. In the context of this study, the effectiveness of Bapenda is analyzed across three aspects: production, quality, and efficiency, and is also examined from the dimensions of flexibility and employee satisfaction. The research method employs a descriptive-analytical approach by collecting data through observation, interviews, and analysis of related documents. The analysis results indicate that the effectiveness of Bapenda in managing regional revenue is still not optimal, particularly in terms of achieving revenue targets, service quality, and expenditure management efficiency. Although efforts have been made to verify the accountability of APBD implementation, errors in financial management by organizational units are still found. Based on these findings, it is concluded that Bapenda needs improvements in various aspects to enhance its effectiveness, including better coordination among units, increased understanding of applicable regulations, and improved employee satisfaction in performing verification tasks. The implications of this study highlight the importance of strengthening internal supervision and control in regional financial management to improve overall public service performance.
Co-Authors Al-Zuhdi, Muhammad Rifqi Anggi Nurcayani Anita Marianata, Anita Artayasa, I Made Dovista, Serly Fakhriansyah, Rifqi Fauzan Aziman, Muhammad Hardayani, Yorry Nurcayani, Anggi Nursanty, Nursanty Sitanggang, Sintiani O. Syafitri, Tania Tambun Saribu, Gracya Rotua Wulansari, Cici Yogopriyatno, Jatmiko