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All Journal Media Wisata Jurnal Manajemen Perhotelan dan Pariwisata REMITTANCE: JURNAL AKUNTANSI KEUANGAN DAN PERBANKAN Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Mekar Jurnal Keker Wisata: Kegiatan Pengabdian Kepada Masyarakat
Zahara Fatimah
Politeknik Pariwisata Batam
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Public Health Social Sciences Transportation Other

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FAKTOR-FAKTOR YANG MEMPENGARUHI KETEPATAN WAKTU PELAPORAN KEUANGAN PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA Zahara Fatimah; Ni Made Artini
REMITTANCE: JURNAL AKUNTANSI KEUANGAN DAN PERBANKAN Vol 2, No 1 (2021): REMITTANCE JUNI 2021
Publisher : Institut Teknologi dan Bisnis Swadharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56486/remittance.vol2no1.76

Abstract

This research aims to know empirical evidence as for factors influencing timeliness of financial reporting or the manufacture firm listed in Indonesia Stock Exchange. The factors to be análysised in this research namely debt to equity ratio, profitability (ROA), ownership structure, quality of auditor (KAP), and auditor change. Sample of this research is 375 manufacture firms listed in Indonesia Stock Exchange period 2008-2012 that selected by using purposive sampling method. Technique of anáyisis for examining the hipótesis was logistic regresión at level significance 5%. Result of this research identify that profitability (ROA) and ownership structure significantly affect timeliness of financial reporting of the firm, whereas debt to equity ratio, quality of auditor (KAP), and auditor change not have an affect to timeliness of financial reporting of the firm listed in Indonesia Stock Exchange.
PENGARUH FAKTOR FUNDAMENTAL TERHADAP HARGA SAHAM PERUSAHAAN MANUFAKTUR KHUSUSNYA PULP & PAPER YANG TERDAFTAR DI BURSA EFEK Rita Rita; Zahara Fatimah
REMITTANCE: JURNAL AKUNTANSI KEUANGAN DAN PERBANKAN Vol 2, No 1 (2021): REMITTANCE JUNI 2021
Publisher : Institut Teknologi dan Bisnis Swadharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56486/remittance.vol2no1.77

Abstract

In predicting stock prices there are basic approaches namely fundamental analysis and technical analysis, this analysis determines the company’s financial performance using ratios. Some types of ratio analysis that can be used include Return On Assets (ROA), Debt to Equity Ratio (DER), Return On Equity (ROE), and Book Value per Share (BVS). This research uses explanatory research methodology. Sample of research used companies listed on the Indonesian Stock exchange particularly Pulp & Paper. Based on the result of Correlation and Regression obtained, it can be seen that all the variable ROA, ROE, DER, and BVS are affected the stock price but the significant is variable BVS
ANALISIS PENERIMAAN PAJAK RETRIBUSI TERHADAP PENINGKATAN PENDAPATAN ASLI DAERAH (PAD) DI KOTA BATAM 2015-2019 Zahara Fatimah
REMITTANCE: JURNAL AKUNTANSI KEUANGAN DAN PERBANKAN Vol 1, No 01 (2020): Remittance Juni 2020
Publisher : Institut Teknologi dan Bisnis Swadharma

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The aim of research is to know and analysis the influence of retrubution taxes and retribution fact fund to local revenue in batam city. Sample is used are the region’s in come official period 2015-2019.The sampling technique in this study using saturated sampling technique.Methods data analysis in this research is quantitative methods the result of research to shows that local taxes is significant effect to local revenue is caused significant value for 0,000 < 0,05, local retribution is significant effect to local revenue with significant value 0,000 < 0,05, while the local taxes and local retribution fund together are significant effect to local revenue with significant effect 0,000 < 0,05. R square value to shows the variable of local taxes and local retribution fund can to explain variable variance of local revenue for 99,6% while the remaining is 0,4% is effected by the other variable is not researched
PENGARUH PELATIHAN KERJA TERHADAP PENINGKATAN KUALITAS KINERJA ROOM ATTENDANT DI HOTEL BEST WESTERN PREMIER PANBIL BATAM Syafira Tamara; Zahara Fatimah; Frangky Silitonga
JURNAL MEKAR Vol. 2 No. 1 (2023): APRIL 2023
Publisher : Puslitabmas Batam Tourism Polytecnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jmr.v2i1.158

Abstract

This study aims to determine the effect of job training on the performance quality of room attendants at the Best Western Premier Panbil Hotel, Batam City. This type of research uses quantitative methods. The population and sample in this study were all Room Attendant Housekeeping employees. The sample collection technique used in this study uses a saturated sampling technique. The method used in testing the hypothesis includes using. Validity Test, Reliability Test, Normality Test, Linearity Test, T (Partial) Test, and using Simple Linear Regression Analysis. The data obtained is data that is the result of the respondent's answers to the questionnaires distributed. The results of this study indicate that there is a significant influence between job training on improving the quality of room attendant performance. The results of R square found that job training variables affect the performance of room attendant employees by 72.8%, and the remaining 28.2% is influenced by other factors outside the observed variables. Suggestions for the Best Western Premier Panbil Hotel, this final project research can be used as a reference or reference material by the hotel where the author's research pays more attention to the needs and performance of room attendants
EXPLORING RAMADHAN MSME TRENDS AS A TOURIST ATTRACTION IN BATAM CITY Arina Luthfini Lubis; Andri Wibowo; Zahara Fatimah; Yudha Wardani; Oktora Aji Pratama
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.3035

Abstract

Ramadhan-based micro, small, and medium enterprises (MSME) grow rapidly in major cities as seasonal economic activities, yet their potential as culinary tourism attractions remains underexplored. This study aims to explore the potential of Ramadhan MSME in Batam City and propose development strategies within the framework of sustainable tourism. A mixed method approach was used, involving 195 tourist respondents through questionnaires and 30 vendors selected purposively for interviews. Data were gathered through field observation, documentation, and analyzed using descriptive and thematic techniques. Findings show that MSME activities peaked in the first three weeks of Ramadhan, with popular products including snacks and full meals. Most vendors were micro-enterprises managed independently, earning daily turnovers of IDR 500,000–1,000,000. Tourists valued service and the Ramadhan atmosphere as key attractions, although cleanliness and facilities need improvement. Pasar Mega Legenda was the most visited site. Recommended strategies include product innovation, integration into tourism packages, digital branding, and ongoing training. This study highlights that Ramadhan MSME have strong potential to become part of Batam’s inclusive, creative, and sustainable tourism ecosystem.
Self-Transformation of Students in The Six Plus Six Multi Talenta Program through Learning Experiences in the Tourism and Hospitality Industry Andri Wibowo; Arina Luthfini Lubis; Zahara Fatimah; Naya Sabrina
Media Wisata Vol. 24 No. 1 (2026): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v24i1.1062

Abstract

This study aims to explore students’ self-transformation through learning experiences in the Six Plus Six Multi Talenta Program within the tourism and hospitality industry. A qualitative approach using Narrative Inquiry was employed to understand how students interpret their learning experiences during six months of academic study at Batam Tourism Polytechnic and six months of On-the-Job Training (OJT) in the hospitality industry. Data were collected through in-depth interviews, observations, and documentation involving students from the Room Division Management program. The findings reveal that learning experiences gained through the integration of campus-based education and industry-based training contribute not only to the development of technical and soft skills but also to significant changes in students’ mindsets, work attitudes, and professional identity. Students perceived the program as an opportunity to understand the realities of the workplace, develop adaptability, strengthen discipline and responsibility, and prepare for future careers in the tourism and hospitality sector. The study further demonstrates that self-transformation occurs through a continuous process of learning, reflection, adaptation, and professional identity formation. These findings highlight the importance of experiential and work-based learning in fostering competent, adaptable, and industry-ready human resources for the tourism and hospitality sector.
UPAYA FRONT DESK AGENT DALAM MENANGANI KELUHAN DAN PERMINTAAN TAMU DI BATAM MARRIOTT HARBOUR BAY Fransiska Lauren; Zahara Fatimah
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 3 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i3.106104

Abstract

In Batam, tourism growth has driven the development of international star-rated hotels such as the Batam Marriott Hotel Harbour Bay. However, this hotel faces numerous guest complaints regarding room comfort, service quality, cleanliness, and staff professionalism. This study aims to evaluate the role of Front desk Agents (FDAs) in handling guest complaints and requests at the Batam Marriott Hotel Harbour Bay. The method used was a descriptive qualitative approach through interviews and observations of the FDAs. Data were collected through probing techniques at check-in and monitoring guest feedback. Data analysis was conducted to identify emerging complaint patterns and the FDA's role in addressing them. The results indicate that FDAs play a crucial role in identifying guest needs through guest history recording and probing techniques at check-in. The most frequent complaints related to the accuracy of room information, service respone times, and interdepartmental coordination. Discussions indicate that ongoing training for hotel staff and more proactive communication between departments are crucial to improving service quality.
STRATEGI HOUSEKEEPING DALAM MENANGANI BED BUGS DI HOTEL BEVERLY BATAM M. Gemi Rabil; Zahara Fatimah; Arina Luthfini Lubis; Supardi
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 3 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i3.106200

Abstract

Bed bug infestation is a serious operational threat in the hotel industry because it directly affects guest comfort, service quality, and the hotel’s reputation on digital platforms. Inadequate or delayed handling may lead to recurring complaints and reduced guest trust. This study aims to analyze the housekeeping strategies used to prevent and manage bed bug infestations at the Beverly Batam Hotel as part of maintaining hygiene standards and service quality. A descriptive qualitative method was applied through observations, interviews, and documentation involving the housekeeping supervisor and staff. The findings reveal three key insights: (1) the hotel implements an integrated control strategy through routine inspections, isolation of suspected rooms, high-temperature linen processing, selective chemical treatment, and coordination with external pest control professionals; (2) early detection relies heavily on staff accuracy and experience, making continuous training a critical factor; and (3) high-occupancy periods reduce the consistency of SOP implementation due to limited time and manpower. Although the strategies applied have successfully prevented recurring cases, improvements are still needed in monitoring and guest education. These findings emphasize that bed bug management is not merely a technical issue but a managerial concern that requires a structured risk-mitigation approach. Practical implications include the need to establish a dedicated bed bug response team, digitize inspection checklists, and conduct regular training to ensure stable SOP implementation and effective control.
ANALISIS KUALITAS FASILITAS TERHADAP KEPUASAN PENGUNJUNG DI TAMAN TENGKU SYARIFAH AMINAH SIAK Ginda Rajin; Zahara Fatimah; Supardi; Andri Wibowo
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 3 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i3.107094

Abstract

Urban parks as public tourism spaces play an important role in supporting recreational activities and enhancing regional tourism attractiveness. However, the quality and facilities provided do not always optimally generate visitor satisfaction. This study aims to analyze the effect of quality and facilities of public tourism spaces on visitor satisfaction at Tengku Syarifah Aminah Park, Siak. A quantitative approach was employed using a survey method, with data collected from 100 visitors through questionnaires and analyzed using multiple linear regression. The results indicate that quality and facilities have a positive and significant effect on visitor satisfaction, both partially and simultaneously. These findings suggest that improving the quality of management and facilities of public tourism spaces directly contributes to better visitor experiences. This study provides practical implications for park managers and local governments in developing visitor-oriented public tourism space management strategies.
ANALISIS PENGALAMAN TAMU DALAM MENIKMATI PELAYANAN DI KINGS HOTEL BATAM Veronika; Zahara Fatimah; Arina Luthfini Lubis; Yudha Wardani
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 3 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i3.107896

Abstract

This study aims to analyze guest experiences at King's Hotel Batam as a basis for improving service quality in the increasingly competitive hospitality industry. The main issues identified are inconsistencies in the implementation of service standards and the gap between guest expectations and actual experiences. The study used a descriptive qualitative approach through in-depth interviews, direct observation, and documentation, including online guest reviews. The results indicate that staff unfriendliness, slow response times, and non-compliance with cleanliness standards are the main factors that reduce guest satisfaction. The findings also reveal differences in service quality between departments. The novelty of the study lies in the integration of field data and digital reviews to identify service gaps more comprehensively. Implications of the study emphasize the need to strengthen service training, align operational standards, and continuously improve quality oversight.
Co-Authors Andri Wibowo Frangky Silitonga Fransiska Lauren Ginda Rajin Kamelia Santika Lubis, Arina Luthfini M. Gemi Rabil Naya Sabrina Ni Made Artini Oktora Aji Pratama Rita Rita Supardi Syafira Tamara Veronika Yudha Wardani