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Journal : Jurnal Pendidikan Administrasi Perkantoran (JPAP)

Analisis Penerimaan Pengguna Platform Pembelajaran Virtual Learning Unesa (Vinesa) Menggunakan Task Technology Fit (TTF) Dan Technology Acceptance Model (TAM) Di Masa Pandemi COVID-19 Indra Sulistyaningsih; Jaka Nugraha
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 10 No 1 (2022): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (937.803 KB) | DOI: 10.26740/jpap.v10n1.p107-123

Abstract

This study aims to examine the effect of Task Technology Fit (TTF) and Technology Acceptance Model (TAM) on student attitudes in learning supported by Vinesa during the COVID-19 pandemic. The COVID-19 pandemic demands various changes and innovations in the field of education and the implementation of the adaptive learning process continues to run well. The COVID-19 pandemic has pushed the world of education, especially universities, to change the learning process model from face-to-face learning in the classroom to online learning or distance learning. Vinesa is one of the applications used by the State University of Surabaya to support and manage online learning so that the teaching and learning process can still function properly during the COVID-19 pandemic. The data analysis method used is Structural Equation Modeling-Partial Least Squares (SEM-PLS). The sample size is 281 respondents from the Office Administration Education Study Program consisting of students in 2018, 2019, 2020, and 2021 at the State University of Surabaya. The results of this study indicate that task-technology fit (TTF) is an important role that influences students' attitudes towards online learning during the COVID-19 pandemic. Assignment technology suitability is considered when students try to use Vinesa to complete assignments. This study also proved that students responded with positive perceptions about task-technology suitability and had positive perceptions about ease of use (PEOU), perceived usefulness (PU), and behavioral intentions (BI) towards the use of Vinesa.
Analisis Kualitas Pelayanan Menggunakan Metode Servqual: Studi Kasus di Perpustakaan Unesa Gloriano Gloriano; Jaka Nugraha
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 10 No 3 (2022): Desember
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v10n3.p233-245

Abstract

Libraries are one of the tools or facilities to support a student's learning process. Libraries provide information in books, articles, journals, educational reports and other documents. The information that can be obtained by library users can be text, books and online journals accessible through the Internet. Surabaya state university has provided facilities such as the library, in an effort to meet the needs of students in the academic field. However, the purpose of the study was to learn the student's satisfaction with service provided by the surabaya state university library. The study USES servqual methods to measure student satisfaction levels based on the quality of library services provided by analyzing expected performance/reality and expected value, and the quality of the surabaya state university library service. The population of this research is Office Administration Education students class of 2017, totaling 81 people. Testing instruments in this study consisted of validity testing and reliability testing. The data analysis technique used in this research is the servqual formula. The results of this study indicate that: the results of the average student satisfaction obtained from measuring the five dimensions of Servqual are still not satisfied with the quality of services provided, it is indicated by the average value of student satisfaction which is negative