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Journal : Jurnal Mantik

IT-Helpdesk System Design With Waterfall Model (Case Study : Agung Podomoro Group): IT-Helpdesk System Design With Waterfall Model (Case Study : Agung Podomoro Group) Siti Nur Khasanah; Sandra Jamu Kuryanti; Hermanto Hermanto; Cep Adiwihardja
Jurnal Mantik Vol. 4 No. 1 (2020): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (431.626 KB)

Abstract

Agung Security Podomoro Group is a company that uses a lot of electronic inventory, so there are quite a lot of inventory problems that must be dealt with, as long as there is an inventory problem the user or admin of the location submits to Asset Management, by telephone, or other communication tools, then Asset management does and submit to Technical support. Due to the large number of inventory reports that are damaged often the handling of technical support is not handled properly. Therefore it is necessary to have a system that becomes a working benchmark that records damage reports accompanied by a history record so that if there is a similar damage it is easier to handle. In this study a Web-based Help Desk System was designed to deal with existing problems. The website is made based on PHP and uses a MySQL database. The development method that the author uses in designing the web-based Helpdesk System at Agung Podomoro use the Waterfall model.
Implementation of The Apriori Algorithm for Spare Parts Data Sales Siti Nur Khasanah; Levi Juniarti; Sandra Jamu Kuryanti; Eko Yulianto
Jurnal Mantik Vol. 4 No. 3 (2020): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2020.892.pp1568-1572

Abstract

Pakubumi piling spare parts are very much needed when there is a lot of infrastructure development in the capital city and in small cities. Spare parts that are used at the time of construction and for stocks carried out by project workers that will be prepared by suppliers as well as in CV. Abadi Perkasa. With a lot of available sales data, an algorithm is needed to manage the sales data. Data processing sales data mining with a priori algorithm technique can look for the highest frequency pattern where the highest frequency value is above a certain threshold which is called minimum support. After getting the highest support value, then the confidence value is sought to determine the association rules for one product with another. Looking for a minimum of support and confidence can also be found with the help of rapidminer tools. From this research, it can be seen that the a priori algorithm can find out which products are often purchased as well as determine the patterns of relationships between products and help to develop future marketing strategies.
Service Information System Animal Product Testing at Bogor's Quality Testing & Certification Center for Animal Products (BPMSPH) Sandra Jamu Kuryanti; Siti Nur Khasanah; Eko Yulianto
Jurnal Mantik Vol. 5 No. 1 (2021): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol5.2021.1257.pp35-40

Abstract

The Bogor Animal Product Quality & Certification Testing Center (BPMSPH) in carrying out the testing service process still uses the system of meeting directly with service users to carry out tests and use paper media for recording service user data. Services and data processing like this require considerable effort and time, the risk of damage to paper as a medium for recording service user data is also a problem. Therefore, a web-based animal product testing service information system design was made at the Bogor Animal Product Quality & Certification Testing Center (BPMSPH) which uses the waterfall model as a software development method and the data collection techniques used consist of observations, interviews and literature studies. This designed system provides online testing services where service users can fill out test forms anywhere without having to go directly to BPMSPH. Hopefully this web-based testing service system can make it easier for service users to carry out tests at the Bogor Animal Product Quality & Certification Testing Center (BPMSPH).
Implementation of the C4.5 Algorithm for Classification of Shipping Service Data in Shipping Companies Siti Nur Khasanah; Sandra Jamu Kuryanti; Cep Adiwihardja; Maruloh
Jurnal Mantik Vol. 6 No. 3 (2022): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v6i3.2959

Abstract

A company engaged in the field of goods delivery services or better known as expedition services which is one of the fields that is growing rapidly with the needs of national freight forwarding services. However, from the delivery of entrustments that have been recorded, they are only stored as recording reports. With the existing problems, the current research that the author conducts aims to implement one of the algorithms in data mining, namely the C4.5 Algorithm to produce complex decisions to be simpler such as data for customers to better challenge customers with large-scale groups so as not to turn away or move to other expedition services. The results showed that the tree resulting from the C4.5 method with the C4.5 Algorithm had an accuracy percentage of 84.00%. The data processing carried out in this study used the help of the Rapid Minner application to obtain the model. The results of this study can recommend marketing the sale of freight forwarding services with the criteria of what kind of customers will get a discount.