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Journal : Jurnal Smart Keperawatan

DEVELOPMENT OF MOIST WOUND HEALING METHOD GOVERNANCE MODEL BASED ON PATRICIA BANNER AND KATHERINE KOLCABA THEORY Ever Mario Lontaan; Blacius Dedi; Susi Nurhayati; Welong Septian Surya
Jurnal SMART Keperawatan Vol. 12 No. 1 (2025): JUNE 2025
Publisher : Universitas Karya Husada Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34310/96f52046

Abstract

Background: Nursing management is the specific responsibility of the nursing manager to plan, organize, direct, and supervise resources, including personnel, equipment, and funds, to provide effective nursing care to patients, families, and the community. The head of the ward is responsible for managing the health care activities in a particular ward. Patricia Benner identified seven key areas in surgical practice, namely the assisting role, teaching and training functions, monitoring diagnosis and patients, managing change, therapeutic interventions, monitoring the quality of practice, and organizational work competencies. Benner developed this concept to describe the practical knowledge and skills in wetting, including the application of moist wound healing methods. Objective: This study aims to develop a governance model for the moist wound healing method based on Patricia Benner and Katherine Kolcaba's theories to improve the quality of wound care at RSUD Anugerah Tomohon. Method: The research design employed an action research method with a qualitative approach. The study sample consisted of 10 nurses working in the wound care unit. Data were collected through in-depth interviews and direct observation and were analyzed using thematic analysis to identify key themes related to the application of the moist wound healing method. Result: the moist wound healing method enhances the quality of wound care and accelerates the healing process. The implementation of the governance model based on Kolcaba and Benner's theories has a positive impact on wound care outcomes. Conclusion: This study recommends that hospitals adopt this model more widely and provide intensive training to nurses to enhance their wound care skills.
PATIENT SATISFACTION QUALITY DESIGN BASED ON MINAHASA CULTURE AT RSUD Dr. SAM RATULANGI TONDANO PHENOMENOLOGY STUDY Prisylia Meggy Wuisang; Blacius Dedi; Susi Nurhayati
Jurnal SMART Keperawatan Vol. 12 No. 2: DECEMBER 2025
Publisher : Universitas Karya Husada Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34310/k7pc4595

Abstract

Background. Minahasan culture has an important role in shaping community attitudes and behavior, including in health services, with cultural values If All Children Tumou Too, has principles that are very relevant in improving the quality of hospital services. This design aims to integrate local Minahasan wisdom into the hospital service system to increase patient satisfaction. The aim of this research is to determine the quality of patient satisfaction based on Minahasa culture at RSUD Dr.  Sam Ratulangi Tondano  Method. The research design used was qualitative phenomenological. The source of informants or participants in this study were 10 people consisting of patients or families of patients who were undergoing treatment in the surgical room at RSUD Dr. Sam Ratulangi Tondano. Primary data was obtained through in-depth interviews using interview guides conducted with informants. Data analysis in this research uses content analysis  Results. The research results showed that there were 5 themes that emerged, namely: Responsiveness in accordance with Minahasa culture, Malinga-lingaan (listen to each other), Empathy, that is  Mangenang-genangan (feeling what the patient feels, praying for each other, visiting). Tangible, that is Maesa-esa’an, (must be united), Maesa-esa’an (remind each other), Reliability that is Matombo-tombolan (support each other) and Assurances that is  Mapalus, (help and please help). In providing health services, especially at RSUD Dr. Sam Ratulangi Tondano Minahasan culture continues to be preserved, especially in context ma-saali (service), where a nurse provides good service to patients, both in terms of appearance and friendliness.  Conclusion. Aspects of Minahasan culture applied at RSUD Dr. Sam Ratulangi Tondano, namely Malinga-lingaan (listen to each other), Maleo-leosan (attitudes and behavior that love each other), Maesa-esa’an, (must be united), Mangenang-genangan (remind each other), Matombo-tombolan (support each other) and Mapalus, help each other and help each other.  Suggestion. For the hospital to make signboards to rooms or corridors, providing announcements using language Tolour or Tondano language, and wearing work clothes/uniforms using local batik (batik bentenan) and for nurses and medical personnel to provide hospital services with Minahasan cultural dimensions, magenang-genangan, masawang-sawangan, matombo-tombolan, malinga-lingaan dan maleo-leosan