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All Journal Journal Industrial Servicess Jurnal Karya Pengabdian Teknik Mesin
A.A. A. Triadi
Universitas Mataram
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

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Usability assessment of tourism boats using the system usability scale: A case study of marine tourism SMEs Maharsa Pradityatama; I Made Suartika; Anak Agung Alit Triadi; I Made Nuarsa; Fikrihadi Kurnia; Hilda Fatihah
Journal Industrial Servicess Vol 12, No 1 (2026): April 2026
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v12i1.30279

Abstract

Marine tourism destinations commonly rely on tourist boats as the primary means of transportation to visit surrounding attractions. Improving the competitiveness of small and medium-sized enterprises (SMEs) in the tourism industry can be largely achieved through the development of boats that prioritize usability. The tourism ecosystem depends heavily on transportation, particularly marine vessels, which are central to the operation of marine tourism destinations. A usability-focused analysis of tourism boat design can significantly enhance the competitiveness of SMEs operating in this sector. However, empirical studies applying standardized usability evaluation tools to SME-operated marine tourism vessels in developing countries remain limited. This study aims to evaluate the usability of a tourism boat using a structured usability assessment approach. Respondents were recruited through purposive sampling and assessed using an adapted System Usability Scale (SUS) instrument based on a five-point Likert scale. The SUS questionnaire was administered to evaluate the perceived usability of the tourism boat. A tourist boat with a SUS score of 52.2 falls within the marginal-low range. This indicates that while the boat's usability is rated in the lower range, it remains within an acceptable threshold. Key usability issues identified include absent seat handrails, difficult-to-open windows, narrow staircases, and insufficient life jackets. Accordingly, the proposed improvements focus on redesigning the boat to be more user-friendly, emphasizing ease of use and operational effectiveness as core usability principles. These findings provide practical guidance for SME operators and policymakers in adopting user-centered vessel design to enhance service quality and regional marine tourism competitiveness.
Edukasi Ergonomi Penggunaan Smartphone dan Gambaran Keluhan Muskuloskeletal Berdasarkan Penggunaan Kacamata Fikrihadi Kurnia; Anak Agung Alit Triadi; Maharsa Pradityatama; Yelli Fitri; Made Wijana
JURNAL KARYA PENGABDIAN TEKNIK MESIN Vol. 8 No. 1 (2026): April, Jurnal Karya Pengabdian
Publisher : Jurusan Teknik Mesin FT Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penggunaan smartphone yang intensif pada pekerja berpotensi menimbulkan keluhan muskuloskeletal akibat postur statis dan penerapan ergonomi yang kurang tepat. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memberikan edukasi ergonomi penggunaan smartphone sekaligus menggambarkan pola keluhan muskuloskeletal pada pekerja berdasarkan penggunaan kacamata. Kegiatan dilaksanakan pada 39 pekerja melalui penyuluhan ergonomi dan pengisian kuesioner keluhan muskuloskeletal. Analisis data dilakukan secara deskriptif, disertai uji Chi-Square sebagai analisis tambahan. Hasil menunjukkan bahwa keluhan paling banyak ditemukan pada segmen leher, bahu, dan punggung. Berdasarkan penggunaan kacamata, perbedaan distribusi keluhan hanya ditemukan pada segmen lengan. Kegiatan ini menegaskan pentingnya edukasi ergonomi untuk mencegah keluhan muskuloskeletal pada pekerja pengguna smartphone.
Co-Authors Fikrihadi Kurnia Hilda Fatihah I Made Nuarsa I Made Suartika Made Wijana Maharsa Pradityatama Yelli Fitri