Article Per Year (5 Year)
p-Index From 2021 - 2026
1.048
P-Index
This Author published in this journals
All Journal PROSIDING SEMINAR NASIONAL LAPORAN PENELITIAN DAN PENGABDIAN MASYARAKAT AKSES: Jurnal Ekonomi dan Bisnis Sosio Dialektika Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ekonomika dan Bisnis
Umar Chadhiq
Unknown Affiliation
Religion Arts Humanities Economics, Econometrics & Finance Education Social Sciences

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 13 Documents
Search

 1   2 
Pengaruh Kualitas Layanan dan Kepercayaan Terhadap Loyalitas Pelanggan Chadhiq, Umar; Windasari, Fianty Wahyu
Laporan Penelitian dan Pengabdian Masyarakat LAPORAN PENELITIAN
Publisher : Laporan Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Telkomsel sebagai operator kartu prabayar Simpati merupakan pemimpin pasar bisnis telekomunikasi di Indonesia. Rendahnya loyalitas terlihat dari tingginya perpindahan pelanggan dari satu operator kartu prabayar ke operator lain (churn rate). Indonesia merupakan negara dengan churn rate tertinggi dibandingkan dengan negara-negara Asia lainnya, yaitu 15%. Oleh karena itu, salah satu cara yang efektif untuk mencapai loyalitas pelanggan adalah melalui pemberian kualitas jasa (service quality), persepsi nilai (perceived value) dan kepuasan pelanggan (customer satisfaction).
Analisis kualitas pelayanan, harga dan lokasi dan kelengkapan produk yang mempegaruhi kepuasan konsumen toko kosmetik wardah (studi kasus pada mahasiswi Pondok Pesantren Luhur Wahid Hasyim Semarang Chadhiq, Umar
Laporan Penelitian dan Pengabdian Masyarakat LAPORAN PENELITIAN
Publisher : Laporan Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the extent to which the influence of service quality, price, location and product completeness on customer satisfaction of wardah stores and to analyze the variables of service quality, price, location, and product completeness which most dominantly affect customer satisfaction. The research data were obtained from observations, interviews and questionnaires totaling 100 respondents based on the Slovin formula and using a Likert scale as the assessment. The analysis method uses multiple linear regression statistics and is processed using SPSS 16. The results of this study show that simultaneously service quality, price, location and product completeness have a positive and significant impact on customer satisfaction. Partially, price and product completeness have a positive and significant effect, while service quality has no positive and insignificant effect on customer satisfaction. And from the results of the regression coefficient, it can be seen that the most dominant variable affecting customer satisfaction is product completeness. This is because services have the largest beta value when compared to the variables of service quality and price Keywords: Service Quality, Price, location, Product Completeness, Satisfaction
Eradication Of Poverty And Welfare In An Islamic Perspective Nanang Yusroni; Mochamad Purnomo; Umar Chadhiq; Nurul Komaryatin
Jurnal Ekonomika dan Bisnis Vol. 9 No. 1 (2022): Volume 9 Nomor 1 April 2022
Publisher : Fakultas Ekonomika dan Bisnis Universitas Selamat Sri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51792/eyrdyy33

Abstract

Islam is a religion, and religion is closely linked tobelief. Furthermore beliefs are emotional, andtherefore need islamic and non-Muslim relations tobe well regulated. The difference between rich andpoor always brings chaos in society and toovercome it, the verses of the Qur'an also concernthe relationship of rich and poor. The economicseverity of our country over the years has led topoverty, which has swelled and increased. Swellsand rising poverty are evident with the increasingnumber of unemployment, Unemployment isincreasingly large children and adolescents out ofschool, homeless, low quality, violent behavior andefficacy and imperviousness. That is how it is,poverty has attracted to disbelief, low temperamentand criminality that harms society. Thus, poverty isone of those social problems that can be viewed asanother source of social problems.
Co-Authors Dian Mustikorini Dyanasari, Dyanasari Fachrurazi Ismiyatun - Ita Nurcholifah, Ita Mochamad Purnomo Nanang Yusroni Nurul Komaryatin Riki Fitriana Suslinawati Suslinawati, Suslinawati Windasari, Fianty Wahyu