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All Journal Jurnal Bingkai Ekonomi (JBE) Jurnal Ilmiah Ekonomika & Sains Prosiding Seminar Nasional Manajemen dan Ekonomi Manajemen Kreatif Jurnal Mengabdi: Jurnal Hasil Kegiatan Bersama Masyarakat Jurnal Ekonomi, Akuntansi dan Perpajakan Jurnal Inovasi Ekonomi Syariah dan Akuntansi Jurnal Kemitraan Masyarakat Masyarakat Mandiri: Jurnal Pengabdian Dan Pembangunan Lokal Pemberdayaan Masyarakat: Jurnal Aksi Sosial Global Leadership Organizational Research in Management Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis Jurnal Ilmiah Manajemen Dan Kewirausahaan Jurnal Manajemen Kreatif dan Inovasi
Riyono Riyono
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Library & Information Science Public Health Social Sciences Other

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Pengaruh Cita Rasa dan Pelayanan terhadap Kepuasan Pelanggan pada Rumah Makan Lontong Tahu dan Nasi Pecel di Karangjati Kabupaten Semarang Eva Alya Mujahadah; Riyono Riyono
Jurnal Ekonomi, Akuntansi, dan Perpajakan Vol. 2 No. 4 (2025): November: Jurnal Ekonomi, Akuntansi, dan Perpajakan (JEAP)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jeap.v2i4.1686

Abstract

Located in Karangjati, Semarang Regency. The rapid development of the culinary industry has led to increasingly fierce competition. Customer satisfaction is crucial for business continuity. This study employs a quantitative method with an explanatory design. A total of 96 individuals were surveyed using simple random sampling.  The F-test, reliability test, multiple linear regression, coefficient of determination, descriptive statistics, and t-test were used to analyse the data collected via a Likert scale questionnaire. The results show that taste and service quality have a positive and significant effect on customer satisfaction. Consistency in taste provides emotional satisfaction, while good service enhances the customer's dining experience. The coefficient of determination shows that these two factors explain more than 60% of the variation in customer satisfaction. These findings emphasise the importance for traditional restaurants to maintain the uniqueness and consistency of taste while improving service quality in order to build customer loyalty and maintain competitiveness.
Pendampingan Pendataan dan Pembaruan Harga Barang Kebutuhan Pokok untuk Meningkatkan Akurasi Data di Bidang Perdagangan dalam Negeri Dinas Perindustrian dan Perdagangan Provinsi Jawa Tengah Mila Dea Anathasia; Muhammad Abdullah Mafahir; Ahmad Rohidin; Riyono Riyono
Jurnal Kemitraan Masyarakat Vol. 2 No. 4 (2025): Desember : Jurnal Kemitraan Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/jkm.v2i4.2541

Abstract

This service activity was carried out in the Domestic Trade Sector, Central Java Provincial Industry and Trade Office with the aim of supporting the data collection process and updating the prices of basic necessities. This activity focuses on providing accurate and up-to-date price data as the basis for making price stabilization policies by local governments. The implementation of activities includes observation of the internal data collection system, daily price data input, data validation, and preparation of price development reports. In addition, the service team also coordinates with field officers and market managers to ensure the completeness of information and consistency of the data received. The technical assistance process related to the use of data collection application tools is also carried out to improve the competence of apparatus in managing information more effectively. The results of the activity show that systematic data updates are able to improve administrative efficiency, database accuracy, and support decision-making processes related to regional economic stability. Furthermore, the availability of more reliable price data allows local governments to detect potential price fluctuations early and formulate more timely and targeted intervention steps.
Pendampingan Pengelolaan Administrasi dan Fasilitas di Divisi General Affairs (GA) PT. Panorama Indah Permai Riestiana Purwaji Putri; Riyono Riyono
Masyarakat Mandiri : Jurnal Pengabdian dan Pembangunan Lokal Vol. 3 No. 1 (2026): Januari: Masyarakat Mandiri : Jurnal Pengabdian dan Pembangunan Lokal
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/masyarakatmandiri.v3i1.2893

Abstract

This study examines the role of the General Affairs (GA) Division in ensuring the effectiveness of administrative processes and facility management at PT. Panorama Indah Permai (Saloka Theme Park). The research was conducted during an internship program from September to December 2025, during which the researcher was directly involved in daily operational activities. Using a descriptive qualitative method, data were obtained through direct observation, administrative document analysis, and informal interviews with GA personnel. The results show that the GA Division functions as a critical support unit responsible for logistics management, documentation control, meeting room preparation, and operational vehicle administration. Several challenges were identified, including inconsistencies in documentation, high workload during peak operations, and limited digital integration. Despite these challenges, the GA Division plays a central role in coordinating with other departments to maintain workflow continuity. This study reinforces the relevance of operations management, office administration, facility management, and organizational communication theories in practical workplace settings. The findings imply that improving digital administrative systems, enhancing coordination mechanisms, and standardizing procedures could significantly strengthen GA performance and overall organizational efficiency.
Pengaruh Lingkungan Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan Gudang PT J&T Express di Semarang Ihda Nor Rohmah; Teti Safari; Hesti Ristanto; Riyono Riyono
Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis Vol. 2 No. 1 (2025): Juni : Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/prosemnasimkb.v2i1.299

Abstract

This study aims to analyze the influence of work environment and job satisfaction on the performance of warehouse employees at PT J&T Express. Work environment and job satisfaction are important factors that are thought to increase productivity and work efficiency. The research method used is quantitative with a survey approach, data collection through questionnaires announced to 100 warehouse employees of PT J&T Express using a purposive sampling technique. The data obtained were analyzed using linear multiple regression to test the partial and simultaneous effects of independent variables on the dependent variable. The results of the study indicate that work environment and job satisfaction have a significant positive effect on the performance of warehouse employees. This finding indicates that improving the quality of the work environment and job satisfaction can be an effective strategy in improving employee performance at PT J&T Express. This study is expected to provide practical contributions to company management in managing human resources to increase company competitiveness.
Pengaruh Beban Kerja dan Motivasi Kerja terhadap Kinerja Karyawan: Studi pada Karyawan Generasi Z PT. Desa Wisata Indonesia di Objek wisata Dusun Semilir Kabupaten Semarang Riestiana Purwaji Putri; Riyono Riyono; Hesti Ristanto
Jurnal Manajemen Kreatif dan Inovasi Vol. 4 No. 3 (2026): Juli : Jurnal Manajemen Kreatif dan Inovasi
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmki-widyakarya.v4i3.6616

Abstract

This study aims to determine and analyze: 1) the effect of workload on the performance of Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir tourist attraction, Semarang Regency; 2) the effect of work motivation on the performance of Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir tourist attraction, Semarang Regency; and 3) the simultaneous effect of workload and work motivation on employee performance. The population in this study was all 120 Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir unit, Semarang Regency. This study used a purposive sampling technique with a sample size of 92 respondents. Data collection was conducted through questionnaires, while data analysis used multiple linear regression with the help of SPSS. The results showed that: 1) workload had a positive and significant effect on employee performance, 2) work motivation had a positive and significant effect on employee performance, and 3) workload and work motivation simultaneously had a significant effect on the performance of Generation Z employees at PT. Desa Wisata Indonesia in the Dusun Semilir unit, Semarang Regency.
Pengaruh Harga, Inovasi Produk, dan Strategi Pemasaran Endorsement Influencer di Media Sosial terhadap Keputusan Pembelian Produk UMKM Mochi Sweetybites Vania Putri, Belinda; Riyono Riyono; Ristanto, Hesti
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 3 (2026): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i3.7993

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh harga, inovasi produk, dan strategi pemasaran dukungan influencer media sosial terhadap keputusan pembelian produk UMKM Mochi Sweetybites. Penelitian ini menggunakan pendekatan kuantitatif dengan data yang dikumpulkan melalui kuesioner yang didistribusikan kepada 100 responden yang dipilih menggunakan purposive sampling, yaitu pengguna aktif Instagram dan TikTok berusia 18 hingga 45 tahun yang telah membeli produk Mochi Sweetybites. Data dianalisis menggunakan analisis regresi linier berganda dengan SPSS. Hasil penelitian menunjukkan bahwa harga memiliki pengaruh positif dan signifikan terhadap keputusan pembelian (t = 4,193; sig. = 0,000), inovasi produk memiliki pengaruh positif dan signifikan (t = 3,291; sig. = 0,001), dan strategi pemasaran dukungan influencer memiliki pengaruh positif dan signifikan (t = 2,491; sig. = 0,014). Secara simultan, ketiga variabel tersebut memiliki pengaruh signifikan dengan nilai F sebesar 95,141 (sig. = 0,000) dan Adjusted R Square sebesar 0,740, yang berarti bahwa 74,0% variasi dalam keputusan pembelian dijelaskan oleh ketiga variabel tersebut. Harga merupakan variabel yang paling dominan (Beta = 0,381). Studi ini merekomendasikan agar Mochi Sweetybites memperkuat daya saing harga, mengkomunikasikan nilai tambah produknya, dan meningkatkan visibilitas konten promosi di media sosial.
Co-Authors Ahmad Dwi Nurdianto Ahmad Rohidin David Sukmadita Perdana Devi Enisa Diva, Marcellina Mutiara Eva Alya Mujahadah Ihda Nor Rohmah Kasidi Kasidi Krisnawati, Hani Magfiroh, Ayuk Mila Dea Anathasia Muhammad Abdullah Mafahir Ninik Dwi Atmini Ninik Dwi Atmini Nurdiyanto, Ahmad Dwi Pratama, Randy Raihan Maulana, Adi Artanta Riestiana Purwaji Putri Ristanto, Hesti Safari, Teti Sari Listyani Sukirman Sukirman Vania Putri, Belinda Veni Feriyanti Wahyu Puji Pangestu Y. Sutomo Zaky, Afif Amar