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Sri Siswani
Business Administration Study Program, Universitas Respati Indonesia
Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences

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THE INFLUENCE OF WORK MOTIVATION AND WORK DISCIPLINE ON THE EFFECTIVENESS OF EMPLOYEE WORK IN THE DIRECTORATE WORK UNIT AT Poltekkes Ministry of Health Jakarta III Duwi Rahmawati; Sri Siswani; Nurminingsih; Ahmadun
JOURNAL OF MANAGEMENT, ACCOUNTING, GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES Vol. 2 No. 4 (2023): SEPTEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/marginal.v2i4.761

Abstract

In today's dynamic and competitive business environment, the effective functioning of employees plays a pivotal role in the success of organizations. This study aims to explore and establish explanatory insights regarding the influence of (1) Work Motivation on Employee Work Effectiveness, (2) Work Discipline on Employee Work Effectiveness, and (3) Work Motivation on Work Discipline. Employing a quantitative approach, the research encompasses the entire employee population of the Directorate work unit at Poltekkes Ministry of Health Jakarta III, with a sample size of 55 respondents. Data collection is conducted through a combination of questionnaires and interviews. The findings highlight significant relationships: Work Motivation (X1) demonstrates a substantial correlation with Work Effectiveness (Y) (T-Statistic: 2.206, p > 1.96). The positive original sample estimate of 0.370 underscores the link between Work Motivation (X1) and Work Effectiveness (Y). Similarly, Work Discipline (X2) and Work Effectiveness (Y) exhibit significance (T-Statistic: 3.568, p > 1.96), with an original sample estimate of 0.592 indicating their positive relationship. Notably, the relationship between work motivation (X1) and work discipline (X2) is profoundly significant (T-statistic: 94.559, p > 1.96), supported by an original sample estimate of 0.945, confirming their positive association. In conclusion, this study contributes valuable insights into the interplay of Work Motivation, Work Discipline, and Employee Work Effectiveness within the context of the Directorate work unit at Poltekkes Ministry of Health Jakarta III.
Pengaruh Disiplin Kerja Karyawan dan Kualitas Pelayanan Terhadap Kepuasan Pasien Ruang HCU 3 Rumah Sakit Bhayangkara tk. I Raden Said Sukanto Kramat Jati Jakarta Timur Nia Agustina; Sri Siswani
JURNAL ADMINISTRASI & MANAJEMEN Vol 16, No 1 (2026): Jurnal Administrasi dan Manajemen
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/jam.v16i1.8387

Abstract

ABSTRAK Kepuasan pasien merupakan tingkat perasaan yang muncul akibat dari kinerja layanan kesehatan. Tujuan penelitian ini adalah untuk mengetahui dan menganalisis disiplin kerja karyawan dan kualitas pelayanan terhadap kepuasan pasien ruang HCU 3 Rumah Sakit Bhayangkara TK I Raden Said Sukanto Kramat Jati Jakarta Timur. Jenis penelitian ini adalah penelitian kuantitatif yang dilakukan diruang HCU 3 Rumah Sakit Bhayangkara TK I Raden Said Sukanto terhitung bulan April – Juni 2021. Populasi penelitian ini adalah pasien dilingkungan ruang HCU. Sampel penelitian berjumlah 92 responden. Analisis data menggunakan Structural Equation Model (SEM) dan diolah dengan menggunakan aplikasi SmartPLS 3.0. Hasil penelitian menunjukan bahwa disiplin kerja karyawan tidak berpengaruh terhadap kepuasan pasien, disiplin kerja karyawan berpengaruh terhadap kualitas pelayanan dan kualitas pelayanan berpengaruh terhadap kepuasan pasien. Kata Kunci : Kepuasan Pasien, Kualitas Pelayanan, Disiplin Kerja
Co-Authors Adhytia Bagus Adnan Ahmadun Ahmadun Aisyiyah, Nani Anggelina Bella Purnama Sari Anggita Cahyani Rizky Budi Nurdian Delia Nurul Faradilah Dewi Nawang Sari Dinni Agustin Duwi Rahmawati Eka Oktavia Nanprahara Khusnawati Khusnawati Kwarnanto Lina Herlina Nia Agustina Nurminingsih, Nurminingsih Robo Marliana Rahayu Sangaji, Ismail Sri Widodo Tina Rosa Yuyun Wahyuni