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Journal : Jurnal Manajemen Teori dan Terapan

Perceived Organizational Support (POS) and Organizational Commitment Dian Ekowati; Mirza Andini
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 1 No. 2 (2008): Jurnal Manajemen Teori dan Terapan - Agustus 2008
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (125.457 KB) | DOI: 10.20473/jmtt.v1i2.2360

Abstract

Human resource is critically important aspect of organizations. The functions and roles of human resource have developed from administrative matter into supporting the organization to run the managerial and strategic processes. Expertise, knowledge, and experience of existing human resources in organizations should be suitable and allocated at the right time and place. By properly manage the human resources, organization would be able to obtain qualified human resources that have high commitment to organization. High commitment to organizations will lead to a higher effort in supporting organizational success. In order to gain employees’ commitment to the organizations, management should put some efforts that ensure all aspects of employees’ commitment are fulfilled. This paper is intended to find the significant influence of perceived organizational support (POS) on the dimensions of employee’s commitment, comprising of the affective commitment, continuance commitment, and normative commitment, and to find which one of those dimensions are dominantly influence by POS. This paper employed 50 respondents that were sampled using convenient random sampling. Result showed that there were significant influences of POS on employee’s commitment either in affective commitment. POS can influence the employees’ organizational commitment in all dimensions. This implies that in order to improve organizational commitment, management should provide appropriate managerial supports and ensure that the supports are in line with employee’s aspirations and needs.
Organizational Citizenship Behavior and Emotional Exhaustion: Examining the Role of Work-Family Conflict Dian Ekowati; Syntya Kasman; Jovi Sulistiawan
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 16 No. 1 (2023)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v16i1.44837

Abstract

Objective: The objectives of this study are, first, to examine the direct relationship between OCB-I/O to work-family conflict; second, to examine the relationship between OCB-I/O to emotional exhaustion; third, to examine the mediating effect of work-family conflict in the relationship between OCB-I/O to emotional exhaustion. Design/Methods/Approach: Quantitative method was employed in this study. Data was statistically managed using SEM-PLS. There were 235 respondents involved in the study comprising various employees across industries in Indonesia.  Findings: Overall, the study found support for all of its hypotheses. There is a positive correlation between engaging in extra-role behavior that benefits the organization, known as OCB-O, and emotional exhaustion. This means that when employees perform additional tasks beyond their formal obligations, it can result in emotional exhaustion. Similarly, a positive correlation exists between OCB-I, which involves discretionary actions towards colleagues, and emotional exhaustion. This behavior can also increase stress due to reduced resources for other tasks. Work-family conflict partially mediates the relationship between OCB-O and emotional exhaustion, suggesting that OCB-O can still influence emotional exhaustion even without going through the mediator of work-family conflict. The study also highlights the need for companies to monitor employee involvement in OCB behavior to ensure their resources are not depleted and evaluate employee well-being. Originality/Value: This research examines how OCB relates to various variables that previously have not been tested into one hypothetical model. This study has significant contributions to organizational behavior and human resources. While most studies focus on the positive effect of OCB, this study investigates the cost of being good citizens.  Practical/Policy implication: It offers significant implications for scholars and managers. Given the results, this study suggests that organizations need to monitor employees' engagement toward OCB so that employee can balance their contribution at the workplace and home. Through close monitoring, organizations can help employees maintain a work-life balance.