Article Per Year (5 Year)
p-Index From 2020 - 2025
1.452
P-Index
This Author published in this journals
All Journal JURTEKSI Procuratio : Jurnal Ilmiah Manajemen Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis Journal of Applied Business and Technology PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Mukhsin Mukhsin
Institut Bisnis Dan Teknologi Pelita Indonesia
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Published : 7 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 7 Documents
Search

 1 
ANALISIS PENGARUH LINGKUNGAN KERJA, KOMPENSASI, DAN KECERDASAN EMOSIONAL TERHADAP KINERJA KARYAWAN PADA HOTEL GRAND ELITE PEKANBARU Mukhsin Mukhsin; Yunia Sari; Suyono Suyono; Santa Serena Muliangga
Procuratio : Jurnal Ilmiah Manajemen Vol 9 No 4 (2021): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v9i4.1814

Abstract

Employee performance problems always attract interest to be studied, because employee performance is the spearhead for measuring the achievement of company goals. The success in achieving the goals of a company is very much determined by the workforce factor who has adequate work performance, especially in the current intense business competition. Likewise in hotels engaged in accommodation services, where the contact between guests and hotel employees is relatively intensive, the employee performance of hotel employees is one of the key factors determining the success of the hotel. The purpose of this study was to examine the influence of the Work Environment, Compensation, and Emotional Intelligence on Employee Performance at Hotel Grand Elite Pekanbaru. The respondents of this research were 103 hotel employees. As exogenous variables are Work Environment, Compensation, and Emotional Intelligence. While the endogenous variable is Employee Performance. The analytical tool used in this research is multiple linear regression using SPSS. Hypothesis test results show that the work environment and compensation have a significant effect on employee performance while emotional intelligence has no significant effect on employee performance. The results of this study can be used as a decision-making policy for the company for employees at the Grand Elite Hotel Pekanbaru, to further optimize their work environment, compensation, and emotional intelligence. Permasalahan kinerja karyawan selalu menarik minat untuk dikaji, karena kinerja karyawan merupakan ujung tombak untuk mengukur pencapaian tujuan perusahaan. Keberhasilan pencapaian tujuan suatu perusahaan sangat ditentukan oleh faktor tenaga kerja yang mempunyai prestasi kerja yang memadai, apalagi dalam persaingan bisnis yang ketat seperti saat ini. Demikian juga halnya pada hotel yang bergerak di bidang jasa akomodasi, dimana kontak antara tamu dan karyawan hotel relatif intensif, kinerja karyawan pada karyawan hotel menjadi salah satu faktor kunci penentu keberhasilan hotel. Tujuan penelitian ini adalah untuk menguji pengaruh Lingkungan Kerja, Kompensasi, dan Kecerdasan Emosional terhadap Kinerja Karyawan pada Hotel Grand Elite Pekanbaru. Responden penelitian ini adalah karyawan hotel sebanyak 103 orang. Sebagai variabel eksogen adalah Lingkungan Kerja, Kompensasi, dan Kecerdasan Emosional. Sedangkan variabel endogen yaitu Kinerja Karyawan. Alat analisis yang akan digunakan dalam penelitian ini adalah regresi linear berganda dengan menggunakan SPSS. Hasil uji hipotesis menunjukkan bahwa Lingkungan Kerja dan Kompensasi berpengaruh signifikan terhadap Kinerja karyawan sedangkan Kecerdasan Emosional tidak berpengaruh signifikan terhadap kinerja karyawan. Hasil dari penelitian ini dapat dijadikan suatu kebijakan pengambilan keputusan bagi perusahaan untuk karyawan pada Hotel Grand Elite Pekanbaru, untuk lebih mengoptimalkan lingkungan kerja, kompensasi, dan kecerdasan emosional yang dimiliki.
ANALISIS PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN KONSUMEN DI MCDONALD’S PEKANBARU Suyono Suyono; Mario Paska Halim; Mukhsin Mukhsin; Peri Akri
Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis Vol 5 No 1 (2020): Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Consumer satisfaction is something that must be considered by any specialized company in the culinary field. By maintaining and giving satisfaction to consumers, they will need to make repeat purchases for the products they have consumed. This study aims to analyze the quality of service, product quality, and price on consumer satisfaction at McDonald's McDonald's. Selected respondents are consumers who come with accidental sampling method where the number of samples is 100 respondents. The method of data analysis uses multiple linear regression analysis with the help of SPSS software. The results of the study prove that the variable of service quality is significantly negative on customer satisfaction. Product quality variables are positive and significant to customer satisfaction. The variable price of satisfaction is positive and significant to customer satisfaction. 58.2% of customer satisfaction variables can be accepted by the variables of service quality, product quality and price, while the remaining 0.418 or 41.8% customer satisfaction is requested by other variables that do not support this research such as places, advertisements, and brand image Kepuasan konsumen merupakan suatu hal yang harus diperhatikan oleh setiap perusahaan khususnya di bidang kuliner. Dengan mempertahankan dan memberikan kepuasan kepada konsumen maka mereka akan cenderung untuk melakukan pembelian ulang atas produk yang telah mereka konsumsi. Penelitian ini bertujuan untuk menganalisis kualitas pelayanan, kualitas produk, dan harga terhadap kepuasan konsumen di McDonald’s Pekanbaru. Responden yang dipilih adalah konsumen yang datang berbelanja dengan metode accidental sampling dimana jumlah sample sebanyak 100 responden. Metode analisis data menggunakan analisis regresi linier berganda dengan bantuan software SPSS. Hasil penelitian membuktikan bahwa variabel kualitas pelayanan signifikan negative terhadap kepuasan konsumen. Variabel kualitas produk berpengaruh positif dan signifikan terhadap kepuasan konsumen. Variabel harga berpengaruh positif dan signifikan terhadap kepuasan konsumen. Sebesar 58,2% variabel kepuasan konsumen dapat dijelaskan oleh variabel kualitas pelayanan, kualitas produk dan harga, sedangkan sisanya 0,418 atau 41,8% kepuasan konsumen dipengaruhi oleh variabel-variabel lainnya yang tidak diteliti dalam penelitian ini seperti tempat, iklan, dan citra merek
The Effect of Product Quality, Price, and Word of Mouth on Packing Sticker Purchase Decision at CV. Blitz Media Kreasindo Pekanbaru City Amirudin M. Amin; Rika Angelia; Mukhsin; Pujiono Eddy; Rangga Rahmadian Yuliendi
Journal of Applied Business and Technology Vol. 3 No. 3 (2022): Journal of Applied Business and Technology
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/jabt.v3i3.105

Abstract

This study aims to analyze the effect of product quality, price, and word of mouth on packing sticker purchasing decisions. This research will object of research is all consumers who visit CV. Blitz Media Kreasindo Pekanbaru. In this study, the object of research is all consumers who visit CV. Blitz Media Kreasindo Pekanbaru. The number of samples in this study was determined from the opinion of "Roscoe" so the sample amounted to 122 people. In this study, the technique used in sampling is Non-Probability Sampling. The data collection technique used a questionnaire and the data analysis technique used was multiple linear regression with SPSS. The results of the study explain that product quality and word of mouth have a positive and significant effect, while the price has a negative and significant effect on purchasing decisions for packaging stickers on the CV. Blitz Media Kreasindo Pekanbaru City.
Commitment, Discipline, and Work Environment on Job Satisfaction and Teacher Performance at SMK Negeri Tambusai Utara, Rokan Hulu District Rizaldi Putra; Sudarno Sudarno; Joko Sutanto; Mukhsin Mukhsin; Suyono Suyono
International Conference on Business Management and Accounting Vol 1 No 2 (2023): Proceeding of International Conference on Business Management and Accounting (May
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/icobima.v1i2.3070

Abstract

The purpose of this study was to determine and analyze the effect of organizational commitment, work discipline and work environment on job satisfaction and teacher performance at SMK Negeri Tambusai Utara, Rokan Hulu. The sampling technique used in this study used a sample in which all members of the population became the sample, as many as 78 people became the sample. The data analysis technique in this study used descriptive analysis and the Equation Structure Model (SEM) PLS with the help of Smart PLS software. The results of this study indicate that commitment and work discipline are not significant on job satisfaction. The work environment is significantly positive on job satisfaction. Organizational commitment and work discipline are significant to performance. Environment and job satisfaction are not significant to performance. For further writers can add other independent factors that can affect teacher job satisfaction and teacher performance. Both internal factors that exist at school and factors outside of school.
Sistem Perkuliahan MM IBTPI untuk Mahasiswa Kabupaten Rokan Hulu Sudarno Sudarno; Suyono Suyono; Nicholas Renaldo; Yusrizal Yusrizal; Luciana Fransisca; Mukhsin Mukhsin; Andi Andi
JUDIKAT: Jurnal Pengabdian Kepada Masyarakat Vol 2 No 2 (2022): JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/judikat.v2i2.2818

Abstract

Melanjutkan studi ke jenjang lebih tinggi adalah mimpi bagi banyak orang, setelah menamatkan kuliah S1 dan menyandang gelar sarjana. Terlebih bagi Aparatur Sipil Negara (ASN) atau karyawan di lembaga swasta dan perusahaan. Tim PKM menyampaikan bagaimana Penjelasan dan Mekanisme Sistem Perkuliahan Program Pascasarjana MM IBTPI Bagi calon Mahasiswa ASN dan Non ASN Di Lingkungan Pemerintah Daerah Kabupaten Rokan Hulu. Kegiatan pengabdian ini dilakukan dengan acara tatap muka yang diselenggarakan di Ruang Rapat BUPATI Rohul pada 31 Juli – 02 Agustus 2022. Kegiatan pengabdian yang dilakukan oleh tim dengan metode ceramah telah mampu memberikan tingkat pemahaman pegawai ASN dan Non ASN di lingkungan pemerintah kabupaten Rokan Hulu. Kegiatan pengabdian yang sejenis diharapkan dapat dilakukan pada tahun- tahun berikutnya di lokasi lain untuk menjembatani antara pihak perguruan tinggi dan pemerintah daerah kabupaten untuk ikut serta meningkatkan kualitas pendidikan di Indonesia.
Digital Information Systems on Business Agility and Innovation in the Era of Industry 6.0 Mukhsin, Mukhsin; Tendra, Gusrio; Suhardjo, Suhardjo; Suharti, Suharti; Suyono, Suyono; Junaedi, Achmad Tavip; Andi, Andi; Putri, Novita Yulia; Augustine, Yvonne; Renaldo, Nicholas; Musa, Sulaiman; Cecilia, Cecilia
Journal of Applied Business and Technology Vol. 6 No. 1 (2025): Journal of Applied Business and Technology
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/jabt.v6i1.204

Abstract

The primary objective of this study is to analyze the impact of advanced digital information systems on business agility and innovation within the industry 6.0 framework. Novelty in this research is to develop new dimension of digital information systems, business agility, and innovation. In this quantitative research, data will be collected using a structured questionnaire. The data will then be analyzed using Structural Equation Modeling. The sample size will be a minimum of 210 respondents, in accordance with SEM guidelines. The study confirms that Digital Information Systems (DIS) significantly improve Business Agility and that Business Agility positively influences Innovation. However, Digital Information Systems do not directly improve Innovation. Instead, Business Agility acts as a mediator, meaning that Digital Information Systems enhances Innovation indirectly through Business Agility. This finding highlights the indirect role of Digital Information Systems in fostering Innovation. Simply adopting digital systems is not enough to drive Innovation; rather, organizations must leverage these systems to enhance their agility, which in turn facilitates innovation. Future research should incorporate qualitative approaches (e.g., case studies, expert interviews) to better understand the mechanisms behind agility-driven innovation.
FEATURE ALIGNMENT OF THE INTERNAL QUALITY AUDIT SYSTEM BASED ON PPEPP Jollyta, Deny; Hajjah, Alyauma; Mukhsin, Mukhsin; Prihandoko, Prihandoko
JURTEKSI (Jurnal Teknologi dan Sistem Informasi) Vol 11, No 3 (2025): Juni 2025
Publisher : Universitas Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v11i3.3896

Abstract

Abstract: The Ministry of Education, Culture, Research, and Technology, has developed guidelines for the Internal Quality Assurance System or known as SPMI, that is being implemented through the Internal Quality Audit (IQA) with the PPEPP cycle, namely Determination (P), Implemen-tation (P), Evaluation (E), Control (P), and Improvement (P). Some universities have implemented IQA with system. The problem is that the system does not line well with the PPEPP cycle, which results in unsatisfactory audit results. The purpose of this study is to evaluate how well the university-owned AQI system features in line the PPEPP cycle and to highlight development opportunities. The method used Feature Oriented Domain analysis (FODA) and Acceptance Testing. This study delivered an analysis of IQA system features that consistent with PPEPP. The FODA results were validated by expert and tested with User Acceptance Test (UAT) with 89.98% user response that the system is acceptable. The research contributes to universities' understanding of the features necessary in the AQI system, which has an impact on the perfection of the university AQI system design in accordance with the PPEPP cycle.            Keywords: FODA; IQA system; PPEPP cycle; SPMI  Abstrak: Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi telah menyusun pedoman Sistem Penjaminan Mutu Internal atau yang dikenal dengan SPMI, yang diimplementasikan melalui Audit Mutu Internal (AMI) dengan siklus PPEPP, yaitu Penetapan (P), Pelaksanaan (P), Evaluasi (E), Pengendalian (P), dan Peningkatan (P). Beberapa perguruan tinggi telah mengimplementasikan AMI dengan sistem. Permasalahannya, sistem tersebut tidak sejalan dengan siklus PPEPP, sehingga hasil audit kurang memuaskan. Tujuan dari penelitian ini adalah untuk mengevaluasi seberapa baik fitur sistem AMI milik perguruan tinggi sejalan dengan siklus PPEPP dan menyoroti peluang pengembangan. Metode yang digunakan adalah analisis Feature Oriented Domain (FODA) dan Acceptance Testing. Penelitian ini menghasilkan analisis fitur sistem AMI yang konsisten dengan PPEPP. Hasil FODA divalidasi oleh ahli dan diuji dengan User Acceptance Test (UAT) dengan 89,98% respon pengguna bahwa sistem dapat diterima. Penelitian ini memberikan kontribusi terhadap pemahaman universitas terhadap fitur-fitur yang diperlukan dalam sistem AMI, yang berdampak pada kesempurnaan desain sistem AMI universitas sesuai dengan siklus PPEPP. Kata kunci: FODA; siklus PPEPP; sistem AMI; SPMI
Co-Authors Achmad Tavip Junaedi Alyauma Hajjah Aminuyati Amirudin M. Amin Andi Andi Andi Andi Augustine, Yvonne Cecilia, Cecilia Deny Jollyta Gusrio Tendra Joko Sutanto Luciana Fransisca Mario Paska Halim Musa, Sulaiman Nicholas Renaldo Peri Akri Prihandoko Prihandoko Pujiono Eddy Putri, Novita Yulia Rangga Rahmadian Yuliendi Rika Angelia Rizaldi Putra Santa Serena Muliangga Sudarno Suhardjo Suyono Suyono Suyono Suyono Suyono Suyono Suyono Yunia Sari Yusrizal Yusrizal