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Reformasi Pelayanan Kesehatan Primer pada Puskemas Rawat Inap Sukabumi Kota Bandar Lampung Handrio Pinos; Bambang Utoyo; Devi Yulianti
Jurnal Administrativa Vol 3 No 2 (2021): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v3i2.76

Abstract

Currently, bureaucratic reform is a necessity for the government apparatus. Reform is carried out as an ongoing effort which at each process or stage is expected to be able to provide changes or improvements for the better. With the implementation of reform, it is hoped that it will be able to realize good governance and be able to bring changes to the delivery of public services that are able to meet the needs of the community. One form of service provided by the government is the fulfillment of public health needs. Health service is a concept carried out by the government to provide health services to the community as one of the basic rights that must be fulfilled. Therefore, this study focuses on looking at how primary health care reform is being carried out by Puskemas inpatient Sukabumi. The research method used is descriptive with a qualitative approach, data collection is done by observation, documentation and interviews. The results showed that the service reform carried out by the Sukabumi inpatient health center has not shown optimal results due to efforts to improve the quality of public services both in terms of service performance evaluation, improvement of service procedure systems, and increasing personnel resources, some improvements still need to be made.
Inovasi Pelayanan Kesehatan melalui Sistem Basis Data Kependudukan Jaminan Kesehatan (SIBADAKJASA) di Kota Bandar Lampung Angela Gabriela Situmorang; Devi Yulianti; Dodi Faedlulloh
Jurnal Administrativa Vol 3 No 3 (2021): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v3i3.97

Abstract

Menghadirkan inovasi pada pelaksanaan pelayanan publik merupakan salah satu cara yang dapat ditempuh dalam mengupayakan peningkatan kualitas pelayanan. Sebagai suatu kegiatan yang memuat nilai kebaharuan, inovasi dapat menjadi solusi untuk permasalahan maupun stagnansi yang ditemukan dalam pelaksanaan pelayanan publik. Tujuan penelitian ini adalah untuk menganalisis SIBADAKJASA yang merupakan inovasi lanjutan dalam pelaksanaan program pelayanan kesehatan gratis (P2KM) di Kota Bandar Lampung. Adapun yang menjadi fokus dalam penelitian ini yakni menganalisis SIBADAKJASA sebagai sebuah sistem yang terdiri dari tiga bagian dasar yakni input, proses dan output serta menentukan tipologi inovasi pada SIBADAKJASA. Metode penelitian ini menggunakan penelitian kualitatif, jenis data yang dikumpulkan adalah data primer dan sekunder yang mana pengumpulan data menggunakan teknik dokumentasi, observasi dan wawancara. Hasil penelitian menunjukkan bahwa kegiatan inovasi yang dilakukan melalui SIBADAKJASA telah berhasil menjadi solusi atas permasalahan yang ditemukan pada pelaksanaan P2KM namun kegiatan inovasi yang dilaksanakan belum maksimal dibuktikan hingga saat ini belum terdapat perkembangan yang signifikan pada pelaksanaan dan pemanfaatan SIBADAKJASA sebagai sebuah inovasi, adapun tipologi atau kecenderungan klasifikasi inovasi pada SIBADAKJASA yakni inovasi manajemen
CRITICISM ON WEBERIAN BUREAUCRATION: RADICAL SUBJECT PERSPECTIVE Dodi Faedlulloh; Yulianto Yulianto; Intan Fitri Meutia; Devi Yulianti
Sosiohumaniora Vol 25, No 2 (2023): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, JULY 2023
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v25i2.28970

Abstract

The Weberian narrative has become ingrained in the Indonesian bureaucracy has an impact on the fact that the bureaucratic reform agenda is not yet actual, so that public disappointment with the performance of the bureaucracy is still a general finding. The performance of the bureaucracy in Indonesia is still ineffective. To overhaul this order, Zizek’s thoughts on the subject deserve to be placed as a critical activity in exploring the role of the state civil apparatus (SCA). This study aims to read the authentic potential of bureaucrats as agents of change in bureaucratic reform in Indonesia by borrowing the analysis of the Zizekian radical subject. This research method uses a desk study by collecting data and information based on information analysis and secondary data. The results showed that basically SCA has an authentic capacity as a radical subject, in this case the subject of reform which is able to overthrow the Weberian bureaucratic structure that has become the shackles of the Symbolic One. This can be done by organizing the subject of reform collectively which is continually breaking the Weberian bureaucracy. The important implication of this study is as an anchor for SCAs who believe in the importance of change in the bureaucratic environment and that their role is very important as agents of reform subjects who dare to risk themselves taking action towards better bureaucratic reform.