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All Journal Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI) OPSI Journal Industrial Servicess OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Sistem dan Manajemen Industri JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING JKIE (Journal Knowledge Industrial Engineering) Matrik : Jurnal Manajemen dan Teknik Industri Produksi Indonesian Journal of Industrial Engineering & Management Spektrum Industri
Setiawan, Indra
Universitas Mercu Buana
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Transportation

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Pengurangan Cacat Bagian Panel Atap dalam Proses Pengiriman Ekspor Menggunakan Metode DMAIC: Studi Kasus di Produsen Otomotif Indra Setiawan; Setiawan Setiawan
Jurnal Sistem dan Manajemen Industri Vol. 4 No. 2 (2020)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (904.497 KB) | DOI: 10.30656/jsmi.v4i2.2775

Abstract

Product quality has now become one of the main factors that every company must have to compete globally. One way is to reduce the number of defective products in the production process. This method is a continuous improvement effort made by PT Toyota Motor Manu­fac­turing Indonesia and companies engaged in the automotive sector that produces cars. One of the processes is packing roof panels whose output will be sent to importing countries where the number of re­quests per month is relatively high but still has a high defect rate. Based on production data and defect data for the January-February 2019 period, roof panel packaging production has a 1% -3% defect rate. This company must reduce the defect rate to achieve the com­pany target of zero defects. This study aims to improve the quality of the packaging process by minimizing the number of defective products. This study uses the Six Sigma method with DMAIC phases. This method has several phases, namely, Define, Measure, Analysis, Improvement, and Control. Corrective action to reduce product defects based on 5W + 1H is to formulate a repair plan at the upgrade phase, namely by making SOPs spraying anti-rust and supervising operators who produce roof panel packaging. The improvement results reduced the DPMO value from 33,500 units to 2,050 units and increased the sigma level from 3.33 to 4.37. The DMAIC phase effectively controls and improves product quality levels in the automotive industry.
The Effect of Quality and Price on Satisfaction and Impact on Consumer Loyalty Indra Setiawan; Saiful Hendra; Kuwat Suroto; Andie Setiyawan; Ahmad Mico Wahono
JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING Vol 6, No 1 (2022): EDISI MEI
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jime.v6i1.7047

Abstract

Quality can be referred to as the characteristics of a product or service that depend on its contribution to satisfying consumer expectations. Quality is very closely related to consumers, namely quality provides an impetus to consumers to establish a strong relationship with the company. FMCG is a wet tissue manufacturer. During the Covid-19 pandemic, the company's customers experienced a drastic decline. The purpose of the study was to analyze the effect of quality and price on consumer satisfaction and its impact on consumer loyalty. This research uses Path Analysis method. Sampling was carried out by 100 respondents using wet tissue. The results showed that the quality and price directly have a significant effect on consumer satisfaction. Directly, customer satisfaction has a significant effect on consumer loyalty. This means that the greater the customer satisfaction, the greater the customer loyalty. Quality and price, it has no significant effect on consumer loyalty without going through customer satisfaction, while quality and price have a significant effect on customer loyalty if through customer satisfaction
Implementasi metode Failure Mode and Effect Analysis pada Industri di Asia – Kajian Literature Tri Aprianto; Indra Setiawan; Humiras Hardi Purba
Matrik : Jurnal Manajemen dan Teknik Industri Produksi Vol 21 No 2 (2021)
Publisher : Prodi Teknik Industri Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/matrik.v21i2.2084

Abstract

FMEA adalah suatu alat yang secara sistematis mengidentifikasi akibat atau konsekuensi dari kegagalan sistem atau proses, serta mengurangi atau mengeliminasi peluang terjadinya kegagalan. Tujuan dari makalah ini adalah untuk mengidentifikasi mode kegagalan potensial dan dampaknya untuk meningkatkan keandalan dan keamanan sistem yang kompleks. Selain itu teknik ini juga berguna untuk mengumpulkan data yang dibutuhkan untuk pengambilan keputusan dan pengendalian risiko. FMEA merupakan sebuah alat yang diintegrasikan dengan banyak metode seperti Quality Function Deployment (QFD), Root Cause Analysis (RCA), Six Sigma, FTA, Fuzzy Kano dan tujuh alat dasar kualitas untuk mengatasi permasalahannya. Makalah ini melibatkan studi review dari 25 makalah di kawasan Asia yang terkait dengan implementasi alat FMEA. metodologi FMEA sekarang banyak digunakan di berbagai industri termasuk di industri manufaktur untuk mengembangkan produknya. Selain itu FMEA juga sering ditemukan dalam analisis kegagalan di industri jasa, layanan makanan, maupun di industri kesehatan. Makalah ini memuat hasil dari berbagai aspek yang berbeda. Aspek itu meliputi fokus industri, fokus jumlah distribusi menurut negara dan fokus tahun publikasi. Makalah ini bermanfaat bagi semua jenis sektor industri untuk menngidentifikasi mode kegagalan dan dampaknya serta untuk pengendalian resiko. Makalah ini juga memberikan keuntungan bagi peneliti selanjutnya untuk menambah wawasan dan referensi untuk studi terkait alat FMEA.
PENINGKATAN KEPUASAN KONSUMEN PADA INDUSTRI RESTORAN DENGAN METODE QFD Saiful Hendra; Indra Setiawan; Humiras Hardi Purba; Welly atikno; Ahmad Mico Wahono; Samuel Benny Dito
Matrik : Jurnal Manajemen dan Teknik Industri Produksi Vol 22 No 2 (2022)
Publisher : Prodi Teknik Industri Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/matrik.v22i2.2716

Abstract

Kepuasan konsumen merupakan salah satu tolak ukur keberhasilan pada sebuah perusahaan terutama pada perusahaan jasa. Kepuasan konsumen menjadi hal yang penting untuk memenangkan persaingan, seperti persaingan yang ketat saat ini. Restoran “DCBA” adalah salah satu dari bisnis restoran yang terus menerus melakukan tindakan perbaikan untuk dapat mengimbangi persaingan bisnis. Selama 27 tahun beroperasi, restoran ini merasa bahwa pelayanan yang diberikan belum maksimal. Penelitian ini bertujuan untuk menentukan prioritas respon teknis untuk meningkatkan kepuasan konsumen. Penelitian ini menggunakan metode Quality Function Deployment. Melalui penelitian ini diharapkan restoran dapat menentukan prioritas dari respon teknis yang akan dilakukan, sehingga dapat menentukan urutan tindakan yang harus dilakukan untuk memenuhi kriteria kepuasan konsumen. Melalui kepuasan konsumen yang optimal, diharapkan pendapatan dari restoran meningkat. Penelitian ini dilaksanakan dengan menyebarkan kuesioner. Masing – masing responden menjawab pertanyaan terkait dimensi kualitas dan jasa yang dikembangkan berdasarkan lima dimensi kualitas. Penggolongan kriteria-kriteria tersebut seperti Tangible, Reliability, Responsiveness, Assurance dan Empathy. Hasil penelitian menunjukkan bahwa respon teknis dengan bobot tertinggi adalah melakukan pelatihan. Prioritas respon teknis yang direkomendasikan untuk dilakukan perbaikan dengan melakukan pelatihan terhadap tenaga kerja dan membuat standar pelayanan. Hasil dari penelitian ini akan menjadi rekomendasi pada perusahaan dalam memperbaiki kinerja dan memberikan kepuasan pelanggan yang lebih baik lagi kedepannya.
Analysis of Preventive Maintenance and Breakdown Maintenance on Production Achievement in the Food Seasoning Industry Indra Setiawan; Ahmad Bahrudin; Moh. Mawan Arifin; Wahyu Inggar Fipiana; Vivi Lusia
OPSI Vol 14, No 2 (2021): ISSN 1693-2102
Publisher : Jurusan Teknik Industri Fakultas Teknologi Industri UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/opsi.v14i2.5540

Abstract

The machine is a facility that is necessary for the company in production. The machine can reduce the failure rate of the product and reach the target time according to the customer's request. Therefore the machine needs to be cared for and maintained. Maintenance and care is a way to prevent the machine from being damaged. This study aims to determine and analyze the effect of preventive maintenance and breakdown maintenance on production achievement. The research was conducted in the Food Seasoning Industry. The research population is maintenance employees and production employees. The sample used was 25 respondents based on employees who are experts in their fields. The analytical method used in this research is the descriptive analysis method with a quantitative approach with linear regression analysis. Data processing using the help of IBM Statistics 21.00 software. The results showed that preventive maintenance partially had a significant effect on production achievement. Breakdown maintenance partially has no significant effect on the achievement of production. Simultaneously preventive maintenance and breakdown maintenance have a significant effect on the achievement of production. Linear regression analysis resulted in the model formula Y= 9.004 + 0.561 (X1) + 0.042 (X2)
The effect of occupational health and safety on the performance of employee of Tire Industry Indonesia Indra Setiawan; Niko Farid Aldrianto; Djauhar Arifin; Wahyu Inggar Fipiana; Vivi Lusia
Journal Industrial Servicess Vol 7, No 2 (2022): April 2022
Publisher : Fakultas Teknik Jurusan Teknik Industri Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v7i2.14034

Abstract

Tire Industry Indonesia Bekasi Plant is a manufacturing company that produces vehicle tires, tubes, and flaps. The production process in the Indonesian Tire Industry uses a lot of dangerous equipment and machines production process so that it can affect the safety and health of employees. During 2020, work accidents increased which caused employee performance to decline and resulted in decreased productivity. This study aims to analyze employee performance which is influenced by Occupational Safety and Occupational Health in the Indonesian Tire Industry. The results of the questionnaire from the respondents as many as 200 people in the production section were analyzed by linear regression. This research uses the help of Ms. Excel and SPSS v.17 software. Based on the results of the study, it is known that partially occupational safety and health have no significant effect on employee performance. In addition, it is also known that simultaneously there is a significant influence between the variables of Occupational Safety and Health on Employee Performance.
Evaluation of Product Quality Improvement Against Waste in the Electronic Musical Instrument Industry Hendra Hendra; Indra Setiawan; Hernadewita Hernadewita; Hermiyetti Hermiyetti
Jurnal Ilmiah Teknik Elektro Komputer dan Informatika Vol 7, No 3 (2021): December
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26555/jiteki.v7i3.21904

Abstract

Customer satisfaction is one of the main factors that must be considered by every company to compete in the global market. One way to increase customer satisfaction is to reduce defective products and reduce waste. This method is a continuous improvement that must be carried out by every manufacturing industry. The Musical Instrument Industry is one of the producers of electronic musical instruments such as pianos. The production process has occurred several problems such as low product quality and waste (ineffective processes, inappropriate layouts, overproduction, and poor production quality). The biggest problem with this company is the large number of products that are not following company standards, such as not achieving quality standards and production not achieving targets. To improve the quality of its production, companies need to make the production process streamlined so that it will create a more effective and efficient production line. A balance between effectiveness and efficiency can be made by reducing waste. Lean Six Sigma is an approach that focuses on improving quality and eliminating waste and sustainable strategy to improve product quality while reducing waste. The company's strategy to be able to compete in the global market must be able to improve product quality and eliminate waste. This study aims to improve product quality and analyze the effect of improving quality on waste. The method used is Lean Six Sigma with dynamo stages, namely pre-study, measurement, analysis, and implementation. The results showed that the quality of the product had increased. Quality improvement has a significant effect on waste.
A systematic literature review of implementation six sigma in manufacturing industries Indra Setiawan; Fransisca Debora
Operations Excellence: Journal of Applied Industrial Engineering VOL 12, NO 3, (2020): OE NOVEMBER 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i3.005

Abstract

The Six Sigma approach has received a lot of attention in various industrial sectors from the manufacturing industry to the service industry. More specific knowledge about Six Sigma has grown rapidly. Much of the training and research on Six Sigma is carried out in various industries and university. This literature review related to Six Sigma purpose to provide an overview of Six Sigma implementation in the manufacturing industries.  The Six Sigma approach that has been introduced and implemented for a long time is DMAIC (Define, Measure, Analyze, Improve, and Control). This paper discusses the published literature related to Six Sigma ranging from 2015 to 2020. This paper involves the study review of 50 papers related to the implementation of Six Sigma of known database search including Elsevier, Science Direct, Emerald Insight and Google Scholars. This literature review contains results from a variety of different perspectives. The perspective includes the focus of the industry, the focus of the number of distribution by country, the focus of the year of publication and the focus of the number of publishers. In fact, this is useful for all types of manufacturing industries to find solutions to problems. The paper also provides advantages for researchers next to add to the literature.
Integrasi Linear Regression dan Aggregate Planning untuk Perencanaan dan Pengendalian Produksi Leaf Spring Hino OW 190/200 di Industri Komponen Otomotif Deni Ahmad Taufik; Indra Setiawan; Muhammad Wahid; Abdul Rochim; Muhammad Tosin
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 2, (2021): OE July 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i2.023

Abstract

Production planning and control in a manufacturing company involves all production activities from raw material requirements to finished products. The Jakarta Automotive Components Industry is engaged in manufacturing which produces leaf spring products that are sent to several regular customers, namely the Automotive Assembly Industry. Leaf spring Hino OW 190/200 is the type of spring ordered and shipped to PT. HMMI. Based on data for the January-December 2019 period, the demand for Hino OW 190/200 leaf spring has fluctuated quite significantly. The purpose of this study was to plan and control the production process of Leaf Spring Hino OW 190/200. Forecasting for the next 12 periods is based on demand plots from the previous 12 periods, calculating the Aggregate production plan, determining the Master Production Schedule (MPS), calculating raw material requirements using the Hybrid and Lot for Lot methods. The results showed that to support the smooth production, it can be seen that the production planning for forecasting calculations using the Linear Regression method generates a model Y=319,575+3,723X. Calculation of the need for main raw materials and components in 2020 uses the Hybrid and Lot for Lot method, which is 256,182.88 kg, much smaller than the company's calculations based on 2019 data, namely 259,827.40 kg.
Key Performance Indicators Implementation: Literature Review and Development for Performance Measurement Welly Atikno; Indra Setiawan; Deni Ahmad Taufik
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 2, No 3: October 2021
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v2i3.12067

Abstract

Recently a Key Performance Indicators (KPIs) performance measurement tool is developing very rapidly. KPIs have a very important meaning for a company. This paper aims to identify KPIs and classify them based on different perspectives such as publication by region, publication of industrial sector, publications by years, benefits implementing and development for perfomance measurement. This research is based on a literature review of artikel based on KPIs in the European region between 2015-2020. The implementation of these KPIs can be implemented in many organizations, such as manufacturing, service, health and research. KPIs can provide changes to an organization that implements them. KPIs themselves can be distinguished in many ways. There are KPIs for information technology, finance, maintenance management, production processes, design dan PPIC. This paper provides benefits for further research to increase literature and understanding regarding the implementation of KPIs.
Co-Authors Abdul Rochim Ahmad Bahrudin Ahmad Mico Wahono Ahmad Mico Wahono Andie Setiyawan Deni Ahmad Taufik Deni Ahmad Taufik Djauhar Arifin Fahriza Nurul Azizah Fransisca Debora Hendra Hendra Hermiyetti Hernadewita, Hernadewita Humiras Hardi Purba Isdaryanto Iskandar Kuwat Suroto Lusia, Vivi Moh. Mawan Arifin Muh. Tosin Muhammad Tosin Muhammad Wahid Muhammad Wahid Niko Farid Aldrianto Nurdiansyah Nurdiansyah Saiful Hendra Saiful Hendra Samuel Benny Dito Setiawan Setiawan Tri Aprianto Very Fernando Wahyu Inggar Fipiana Welly atikno Welly Atikno Yulizan Rizki