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Formaida Tambunan
Faculty Of Economics And Social Sciences, Universitas Sari Mutiara Indonesia, Medan, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Pengaruh Harga dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Transportasi Bus CV. Makmur Formaida Tambunan; Mery Lani Br Purba; Elisabet Tambunan
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 2 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i2.1956

Abstract

This article aims to determine the effect of price and service quality on customer satisfaction for CV bus transportation. Prosperous. The research method used is a quantitative associative method. The population in this study were CV bus transportation customers. Makmur and the research sample was 100 respondents while the data obtained used a questionnaire with a Likert scale and was analyzed using multiple linear regression tests. The results of the research after analysis show that from a partial test it is known that the price and service quality variables have a significant and positive influence on customer satisfaction. This is proven by the fact that H1 has a t value = 2.254 > t table = 1.66 with a significance of 0.026 < 0.05, while H2 is proven by a t value of 7.548 > t table = 1.66 with a significance of 0.000 < 0.05. Furthermore, after simultaneous analysis, it shows that the price and service quality variables have a significant and positive influence on customer satisfaction. This is proven by the calculated F value = 85.768 > F table = 3.09 with a significance of 0.00 < 0.05. This study concludes that price and service quality have a partial and simultaneous effect on customer satisfaction.
PEMBERDAYAAN IBU KELOMPOK BKB DALAM PEMANFAATAN NASI TIM DALI NI HORBO DALAM PENCEGAHAN STUNTING DI DESA TANJUNG BERINGIN I KABUPATEN DAIRI Vierto Irennius Girsang; Lindawati Farida Tampubolon; Formaida Tambunan; Siti Maimunah
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 8, No 3 (2025): MARTABE : JURNAL PENGABDIAN KEPADA MASYARAKAT
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v8i3.1292-1301

Abstract

Kondisi stunting digambarkan dimana tinggi badan anak tidak sesuai dengan usianya, sehingga anak tersebut tidak dapat mencaai garis pertumbuhan normal. Permasalahan kegagalan pertumbuhan anak ini umumnya sudah terjadi sejak tahun pertama kehidupan. Apabila anak mengalami kondisi gagal tumbuh pada usia ini diakibatkan kekurangan gizi kronis maka akan membuat anak mengalami stunting. Anak yang mengalami stunting dengan pemberian pangan protein hewani selama dua bulan mengalami keniakan status gizi menjadi tidak stunting. Makanan yang mengandung kaya protein hewani dapat berupa daging hewan dan susu. Dali ni horbo merupakan merupakan susu kerbau yang telah difermentasi dan lokal yang mudah ditemukan di pasar tradisional. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk pemberdayaan ibu kelompok Bina Keluarga Balita dalam pemanfaatan nasi tim dali ni horbo dalam pencegahan stunting. Kegiatan ini dilakukan selama tiga bulan sejak bulan September sampai November 2024. Pelaksanaan pengabdian kepada masyarakat dilaksanakan di Desa Tanjung Beringin I Kecamatan Sumbul Kabupaten Dairi. Mitra pada kegiatan pengabdian kepada masyarakat adalah kelompok Bina Keluarga Balita. Selama kegiatan peserta yang hadir sebanyak 30 orang ibu yang memiliki balita stunting, kader posyandu, perangkat desa dan bidan desa. Ibu-ibu yang menghadiri kegiatan pengabdian kepada masyarakat mendapat pelatihan pengolahan nasi tim dali ni horbo serta pendidikan kesehatan tentang pencegahan stunting. Hasil kegiatan pengabdian kepada masyarakat bahwa ibu-ibu sudah dapat mengolah nasi tim dali ni horbo dan adanya peningkatan pengetahuan tentang pencegahan stunting pada balita.
Pelatihan Pencegahan Dan Mitigasi Bencana Berbasis Penguatan Manajemen Sumber Daya Manusia Edriyani Yonlafado Simanjuntak; Formaida Tambunan; Erwin Silitonga; Maryanty Butar-Butar; Goklas Royani Sitanggang
Jurnal Pemberdayaan Masyarakat Vol. 3 No. 2 (2026): Juni
Publisher : CV. Armas Suan Sejahtera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67398/jupemas.v3i2.263

Abstract

Indonesia is one of the countries with a high level of disaster vulnerability, including both natural and non-natural disasters, requiring systematic efforts to strengthen community capacity in disaster risk reduction. One of the key aspects in enhancing community preparedness is the strengthening of human resource management (HRM), which plays a crucial role in planning, coordination, communication, and the implementation of disaster prevention and mitigation measures. This community service program aimed to improve participants’ knowledge, skills, and preparedness through disaster prevention and mitigation training based on human resource management strengthening. The implementation methods included educational sessions, interactive training, group discussions, disaster simulations, and participant evaluations through pre-tests and post-tests. The results indicated significant improvements in participants’ understanding of disaster prevention and mitigation concepts, enhanced emergency response skills, and increased capacity to organize human resources in supporting disaster preparedness and response activities. Furthermore, participants gained better insights into the importance of leadership, coordination, communication, and effective task allocation during emergency situations. This program is expected to strengthen community capacity, enhance community resilience, and foster a sustainable disaster-aware culture through the optimization of human resource management practices
THE EFFECT OF LEADERSHIP STYLE AND WOR DISCIPLINE ON EMPLOYEE PERFORMANCE WITH WORK MOTIVATION AS AN INTERVENING VARIABLE Formaida Tambunan; Ruth Shofiyana Saragih; Rida Maswati Telambanua; Perdamaian Ndururu
ECOBISMA (JURNAL EKONOMI, BISNIS DAN MANAJEMEN) Vol 12, No 2 (2025): ECOBISMA
Publisher : Published by the Faculty of Economics and Business, University of Labuhanbatu, North Sumat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/ecobi.v12i2.7650

Abstract

PURPOSE - Human resources are a factor that influences the performance and reputation of the company. Human resources in a company need to be managed professionally to create a balance between employee needs and the demands and capabilities of the company. This balance is the main key for the company to be able to develop productively and fairly. The purpose of this study is to determine whether there is an influence of leadership style and work discipline on employee performance with work motivation as an intervening variable.METHODOLOGY - This type of research is explanatory research. The population in this study were employees of PT. Perkebunan Nusantara IV Regional I Medan as many as 124 people and the research sample was the total population of 124 respondents. The data needed using a questionnaire with a Likert scale which was then analyzed using path analysis.FINDING - The results showed that : 1) Leadership style and work discipline affect employee performance. The better the leadership style of a leader, the better employee performance. Likewise, the higher the work discipline of an employee, the better the employee's performance. These two variables support each other in creating high employee performance, 2) Work motivation affects employee performance. The higher the employee's work motivation, the higher the employee's performance, 3) Work discipline has no effect on work motivation, 4) Work motivation has no effect on employee performance, 5) Leadership style and work discipline have no direct effect on employee performance through work motivation
PENGARUH MOTIVASI DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN DI RESTORAN HANGRY MEDAN Formaida Tambunan; Ernita Siagian; Wince Purniaman Gea; Hendrika C. Lumban Gaol; Jeriko Manurung
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 4 (2026): August 2026 (1)
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i4.6980

Abstract

Employee performance plays a crucial role in maintaining service quality and operational effectiveness in the restaurant industry. This study aims to examine the effects of motivation and job satisfaction on employee performance at Hangry Restaurant Medan. A quantitative associative approach was employed, involving all 31 employees as respondents through total sampling. Data were collected using a questionnaire and analyzed using multiple linear regression with SPSS version 26. The results indicate that motivation has a positive and significant effect on employee performance (t = 2.604; p = 0.015), while job satisfaction also has a positive and significant effect (t = 6.616; p < 0.001). Simultaneously, motivation and job satisfaction significantly affect employee performance (F = 31.846; p < 0.001). The adjusted R² value of 0.673 indicates that both variables explain 67.3% of the variation in employee performance. These findings demonstrate that strengthening employee motivation and fostering job satisfaction are important elements in improving employee performance and supporting effective human resource management in the restaurant industry.
Co-Authors Daniel Ginting Dicky Yuswardi Wiratna Edriyani Yonlafado Simanjuntak Elisabet Tambunan Ernita Siagian Erwin Silitonga Goklas Royani Sitanggang Hendrika C. Lumban Gaol Jek Amidos Pardede Jeriko Manurung Lindawati Farida Tampubolon Marupa Siregar Maryanty Butar-Butar Nina Fentiana Perdamaian Ndururu Purba, Mery Lani Renika Hasibuan Rida Maswati Telambanua Ruth Shofiyana Saragih Siti Maimunah Taruli Rohana Sinaga Vierto Wince Purniaman Gea