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Model Inovasi Kolaboratif dalam Implementasi Program Open Data: Tantangan dan Manfaatnya bagi Publik Anne Friday Safaria; Ida Widianingsih; Entang Adhy Muhtar; Ira Irawati
Jurnal Administrasi Publik (Public Administration Journal) Vol 9, No 1 (2019): Jurnal Administrasi Publik (Public Administration Journal), June
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jap.v9i1.2150

Open Data (OD) is data that is publicly available and free for anyone to use, reuse and redistribute. The Bandung City Government is the first municipality government in Indonesia to implement OD programs as a form of public service in the digital era. Although E-government practices have been applied to public services provided by various Central and Regional government agencies in Indonesia, in general there are still obstacles related to the extent to which the data can be accessed and used-reused by the public for various purposes. The study conducted in the Bandung Municipality Government was directed at efforts to find an effective OD innovation management model in the public sector by using qualitative methods with a case study strategy. Based on field findings, the OD program carried out at the Bandung Government is a collaboration of multiple actors and stakeholders (communities, private sector, NGOs) starting from the initiation stage up to its implementation. In this case, the Bandung City Government together with the various parties involved built an Open Data ecosystem that aims to produce credible data for decision making, and create a more transparent and accountable government. The implementation of this program has not been fully effective because the implementation has not been optimally integrated in Public Information Services (LIP). This has implications for the mechanism of unclear and non-smooth coordination and communication between fields and between Regional Government Work Units (SKPD) which are responsible for implementing OD and LIP. The stuation raises different views on the selection and display of data published (information dissemination).

Pengaruh Perencanaan Kinerja Terhadap Kinerja (Studi tentang Pengaruh Sasaran Kerja Pegawai Negeri Sipil (SKP) Terhadap Kinerja Pelaksana pada Badan Daerah di Kabupaten Merangin) Hendi Hendi; Ira Irawati; Candradewini Candradewini
Jurnal Manajemen Pelayanan Publik Vol 2, No 2 (2019)
Publisher : Universitas Padjadjaran

Penelitian ini menganalisis pengaruh perencanaan kinerja (performance planning), yang diimplementasikan sebagai sasaran kerja Pegawai Negeri Sipil (SKP) terhadap kinerja pada badan daerah di Kabupaten Merangin. Metode penelitian kuantitatif dilakukan melalui penyebaran angket terhadap 107 responden yang tersebar pada 7 badan daerah Kabupaten Merangin. Sampel yang digunakan dipilih secara acak dengan teknik simple random sampling. Analisis data menggunakan metode structural equation model (SEM) dengan pendekatan partial least square (PLS). Pengujian validitas dan reabilitas yang dilakukan terhadap keseluruhan variabel menunjukkan bahwa instrumen penelitian valid dan reliabel. Hasil penelitian menunjukkan bahwa perencanaan kinerja berpengaruh signifikan terhadap kinerja pegawai (R2=0.907). Secara parsial dimensi-dimensi dalam perencanaan kinerja, yaitu perencanaan hasil (r=0.784, sig=0.000) dan perencanaan perilaku (r=0.246, sig=0.027) berpengaruh signifikan terhadap kinerja. Sedangkan dimensi rencana pengembangan (r=-0.035, sig=0.510), tidak berpengaruh secara signifikan terhadap kinerja.

Model Inovasi Kolaboratif dalam Implementasi Program Open Data: Tantangan dan Manfaatnya bagi Publik Anne Friday Safaria; Ida Widianingsih; Entang Adhy Muhtar; Ira Irawati
Jurnal Administrasi Publik (Public Administration Journal) Vol. 9 No. 1 (2019): Jurnal Administrasi Publik (Public Administration Journal), June
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jap.v9i1.2150

Open Data (OD) is data that is publicly available and free for anyone to use, reuse and redistribute. The Bandung City Government is the first municipality government in Indonesia to implement OD programs as a form of public service in the digital era. Although E-government practices have been applied to public services provided by various Central and Regional government agencies in Indonesia, in general there are still obstacles related to the extent to which the data can be accessed and used-reused by the public for various purposes. The study conducted in the Bandung Municipality Government was directed at efforts to find an effective OD innovation management model in the public sector by using qualitative methods with a case study strategy. Based on field findings, the OD program carried out at the Bandung Government is a collaboration of multiple actors and stakeholders (communities, private sector, NGOs) starting from the initiation stage up to its implementation. In this case, the Bandung City Government together with the various parties involved built an Open Data ecosystem that aims to produce credible data for decision making, and create a more transparent and accountable government. The implementation of this program has not been fully effective because the implementation has not been optimally integrated in Public Information Services (LIP). This has implications for the mechanism of unclear and non-smooth coordination and communication between fields and between Regional Government Work Units (SKPD) which are responsible for implementing OD and LIP. The stuation raises different views on the selection and display of data published (information dissemination).

PENGARUH KUALITAS PELAYANAN PUBLIK AIR BERSIH TERHADAP KEPUASAN PELANGGAN PERUSAHAAN DAERAH AIR MINUM KOTA KUPANG Jems Yerison Kanaf; Ira Irawati; Mas Halimah
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 8 No 4 (2022): November 2022
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Air bersih merupakan sumber daya alam yang menjadi salah satu kebutuhan pokok hajat hidup masyarakat Indonesia. Dalam prakteknya, pelayanan air bersih dikelola oleh Perusahaan Daerah Air Minum atau PDAM. Namun pada kenyataannya, banyak masyarakat yang mengeluhkan bahwa kualitas pelayanan air bersih tidak sesuai dengan apa yang diharapkan, Khususnya di Kota Kupang. Pelayanan Publik Air Bersih yang dilakukan oleh Perusahaan Daerah Kota Kupang belum sesuai dengan standar kualitas, kuantitas dan kontinuitas pelayanan air bersih. Penelitian ini bertujuan untuk mengukur besaran pengaruh kualitas pelayanan publik ar bersih yang ditinjau dari aspek tangibles, reliability, responsiveness, assurance dan empathy terhadap kepuasan pelanggan. Metode dalam penelitian ini menggunakan survey dengan pendekatan kuantitatif. Hasil Penelitian diperoleh skor p-value dari aspek Tangibles sebesar 0,259 yang berarti tidak adanya pengaruh positif terhadap kepuasan pelanggan, kemudian pada aspek Reliability, Resposiveness, Assurance dan Empathy secara berurutan diperoleh skor p-value sebesar 0,045, 0,005, 0,048, dan 0,039. Keempat aspek tersebut mempunyai pengaruh yang positif terhadap kepuasan pelanggan.

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