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Journal : Jurnal Administrasi Bisnis

Rancangan Sistem Rekomendasi Terapis Berbasis Form Rating di Mariaty’s Spa Mega Ayunda Putri; Agus Gunawan; Yoke Pribadi; Angela Caroline; Shelvi Shelvi
Jurnal Administrasi Bisnis Vol. 13 No. 1 (2017)
Publisher : Business Administration Department - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jab.v13i1.2884.%p

Abstract

The growth rate of spa industry in Bandung is getting higher each year which can be proven by the level of development recorded in BPS 2015 approximately 7.63%. It is make Mariaty's Spa need to think of new ways to mantain their sales. Therefore, the aim of this research is to proposed system of therapist recommendations based on the therapist's highest rating for maintaining sales.This research used an exploratory method. All data were obtained from interview with receptionist Mariaty's Spa and analyzed using the MIT 90's Framework that describes the state of internal and external Mariaty's Spa. Moreover, the author’s using BPMN to analyze the actual business process and describe the design of the proposed new business processes.
Pengaruh Implementasi E-filing terhadap Kepatuhan Wajib Pajak Orang Pribadi (KPP Pratama Majalaya) Shelvi Shelvi
Jurnal Administrasi Bisnis Vol. 15 No. 2 (2019)
Publisher : Business Administration Department - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jab.v15i2.5063.117-128

Abstract

For more than a decade, the government has been actively modernizing the tax administration system to encourage the level of taxpayer compliance. This tax administration system focuses on fulfilling the obligation of payment and reporting by taxpayers who were previously submitted manually, switched to online through the official website of the Directorate General of Taxation. The easier process of payment and tax reporting is expected to help smooth the fulfillment of obligations accompanied by the greater the chance of achieving the target of receiving the State Budget. Therefore, this study aims to examine whether the modernization of tax administration, especially in terms of reporting Individual Notification Letter (SPT) through e-filing is able to improve taxpayer compliance or not. This is a quantitative research using survey as the method. Data collection was conducted by distributing questionnaires to 80 respondents who are registered taxpayers at Majalaya Small Tax Office. The results showed that the implementation of e-filing have a positive effect on taxpayer compliance. From the results of data processing also found the need for socialitation and assistance for taxpayers to master the use of e-filing.