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All Journal FKIP e-PROCEEDING Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah SASTRANESIA: Jurnal Program Studi Pendidikan Bahasa dan Sastra Indonesia Jurnal Basataka (JBT) SULUK: Jurnal Bahasa, Sastra, dan Budaya Jurnal Lingko : Jurnal Kebahasaan dan Kesastraan Journal of Software Engineering Ampera RUANG KATA: Journal of Language and Literature Studies Jurnal Ilmiah Buana Bastra: Bahasa, Susastra, dan Pengajarannya BAHTRA: Jurnal Pendidikan Bahasan dan Sastra Jurnal Bastra (Bahasa dan Sastra) JURNAL PENDIDIKAN BAHASA TRANSFORMATIKA: Jurnal Bahasa, Sastra, dan Pengajarannya Journal of Elementary Education Research
Ahmad Rifa’i
Universitas Mataram
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Journal of Software Engineering Ampera

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Analysis of the Effectiveness of User Manual Book in Supporting Application Usage at PT KPI RU 5 - Balikpapan Ahmad Rifa'i; Luthfi, Ahmad
Journal of Software Engineering Ampera Vol. 5 No. 1 (2025): Journal of Software Engineering Ampera
Publisher : APTIKOM SUMSEL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalsea.v5i1.565

Abstract

In the rapid digitalization era, the User Manual Book (UMB) becomes an essential tool in supporting the use of applications in the industrial environment. This study aims to analyze the effectiveness of the UMB developed during the internship at PT Kilang Pertamina International Refinery Unit V Balikpapan, focusing on enhancing user application usage. The research methods include data collection through user surveys and quantitative and qualitative analysis to measure the UMB's effectiveness. The results indicate that a well-developed UMB significantly improves user efficiency and satisfaction in daily operations. Additionally, the study identifies several areas requiring improvement, including clarity of instructions and information relevance. Recommendations for further improvement of the UMB are presented to support more effective information technology implementation in the future. This study contributes to a better understanding of effective UMB design in the oil and gas industry context.
Co-Authors Agustina, Hani Ahmad Luthfi Andang Sunarto Anin Wijayanti Eko Cahyo Prawoto Fadhilasari, Icha Fandik Fathur Rohman Hani Agustina Hani Agustina Icha Fadhilasari Ismail Marzuki Ismail Marzuki Karoluslina, Karoluslina Pana Pramulia Rahmat Putra Hasibuan Rohaelis Nuraisiah Salsabila, Unik Hanifah Sinaga, Basuki Rachmat Solly Aryza