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All Journal Proceeding SENDI_U Pena Justisia: Media Komunikasi dan Kajian Hukum Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teknik Mesin, Industri, Elektro dan Informatika JUKEMAS : Jurnal Pengabdian Kepada Masyarakat
Sri Yulianto Fajar Pradapa
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Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH PELAYANAN FRONT OFFICE STAFF TERHADAP KELUHAN TAMU DI PANDANARAN HOTEL SEMARANG Rosyid, Azis Nur; Fajar Pradapa, Sri Yulianto; Prasastono, Ndaru
Proceeding SENDI_U 2017: SEMINAR NASIONAL MULTI DISIPLIN ILMU DAN CALL FOR PAPERS
Publisher : Proceeding SENDI_U

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (184.564 KB)

Abstract

Penelitian ini berjudul Pengaruh Pelayanan Front Office Staff Terhadap Keluhan Tamu Pandanaran Hotel Semarang. Saat ini kondisi persaingan hotel semakin ketat, dengan permintaan dan harapan tamu yang semakin variatif, muncul banyak keluhan dari tamu. Front office dituntut untuk dapat bersikap cekatan dalam menjadi problem solver. Objek penelitian dari peneliti adalah Pandanaran Hotel Semarang. Metode penelitian yang digunakan yaitu deskriptif, dengan jenis penelitian kualitatif. Data diperoleh dari hasil wawancara secara langsung dengan salah satu Front Office Department Staff Pandanaran Hotel Semarang, selain itu juga didukung dengan beberapa data dari studi pustaka dan dokumentasi. Data yang diperoleh dijelaskan secara kualitatif dan dijelaskan dalam bentuk uraian yang disusun secara detail dan sistematis. Hasil penelitian menunjukan bahwa penanganan keluhan tamu di Front Office Department Pandanaran Hotel sudah baik karena sesuai dengan teori penulis, solusi yang diberikan sudah sesuai dengan keluhan tamu. Kata Kunci : Front Office Staf dan Keluhan Tamu
The Effect of Adding Carrots on the Processing of Mud Cakes Sri Yulianto Fajar Pradapa; Ayu Dewi Hastuti Pangestu Luhur
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5531

Abstract

This Final Project is entitled “The Effect of The Additional of Carrots toThe Process of a Mud Cake”. The research was intended to identify the quality of the mud cake using carrots as one of the ingredients. The method used in this research is experimental, whereas the type of research used is quantitative. Data collection techniques are subjective assessment including sensory test and preference test. The research suggests that carrots affect the mud cake in taste and color, but they don't affect the texture and scent indicators. The flavors being produced are salty sweet, while the colors are orangish yellow. The texture and scent produced as same as the original mud cake, that is soft and no pores with good scent of cakes. From this research, the respondents like the carrot mud cake.
Mengintegrasikan Teknologi IoT dan Smart Destinations dalam Pengelolaan Pariwisata Berkelanjutan Agung Yuliyanto Nugroho; Sri Yulianto Fajar Pradapa; Ferat Kristanto; Syah Riza Octavy Sandy
Jurnal Teknik Mesin, Industri, Elektro dan Informatika Vol. 3 No. 3 (2024): September : JURNAL TEKNIK MESIN, INDUSTRI, ELEKTRO DAN INFORMATIKA
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jtmei.v3i3.4270

Abstract

The integration of Internet of Things (IoT) technology with the concept of Smart Destinations offers an innovative solution in tourism management with the aim of improving operational efficiency and tourist experience. IoT technology, which includes interconnected sensor devices and communication systems, provides the ability to unify and manage various aspects of a destination in real-time. Meanwhile, Smart Destinations use digital technology to optimize the tourist experience through personalization, resource efficiency, and desire. This article discusses the background and key benefits of IoT integration in Smart Destinations, including improving the visitor experience through data and analytics, better crisis management, and more efficient resource management. Application examples such as smart parking systems, automated energy management, and providing contextual information to tourists through sensors are described to illustrate the practical application of this technology. However, challenges such as data privacy and security, technology compatibility issues, and significant investment requirements are also discussed. In conclusion, while this integration faces several obstacles, its potential benefits in improving the quality and efficiency of tourist destinations make it a promising approach for the future of the tourism industry.
Sales Blitz Marketing Communication Strategy in Increasing Revenue at Horison Hotel Pekalongan: Sales Blitz Marketing Communication Strategy in Increasing Revenue at Horison Hotel Pekalongan Dewi Maria, Aletta; Susmono Widagdo, Chrisostomus; Fajar Pradapa, Sri Yulianto; Maskur, Ali
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 2 (2024): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

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Abstract

The company's marketing efforts influence sales growth in the hotel service lodging industry in addition to the caliber of the products. For instance, the company should implement an appropriate marketing plan because of the intense competition. The sales blitz is a key component of the marketing plan to boost Hotel Horison Pekalongan's revenue. The sales blitz team needs to be improved once more due to the volume of new competitors. This thesis aims to explain the Blitz sales marketing communication technique used to boost revenue at the Horison Hotel Pekalongan. Also, describe the challenges and how to conduct a successful sales campaign. It is anticipated that sales will rise due to the sales blitz events. The author interviewed people in the marketing industry, specifically sales executives and managers.
Pelatihan Pengemasan dan Pemasaran Media Sosial untuk Peningkatan Daya Saing UMKM Lena Snack di Kabupaten Semarang Fajar Pradapa, Sri Yulianto; Aulia, Wahyu Mafatikhul; Mukti, Artin Bayu; Wijayanti, Aninda; Sumponogati, Sarah
JUKEMAS : Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 4 (2025): JUKEMAS: Jurnal Pengabdian Kepada Masyarakat, Desember 2025
Publisher : Lumbung Pare Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60126/jukemas.v2i4.1283

Abstract

Kelompok usaha rumahan "Lena Snack", yang dijalankan oleh ibu-ibu Lingkungan PKK RT.02 RW.10 PKK di Desa Leyangan, Kabupaten Semarang, telah memproduksi aneka jajanan tradisional sejak tahun 2000. Namun, mereka menghadapi kendala signifikan dalam pengembangan usaha, yaitu pengemasan produk yang kurang inovatif, pemasaran yang masih konvensional (sistem titip jual), dan ketiadaan legalitas usaha (NIB dan Sertifikasi Halal). Kegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan untuk mentransformasi usaha mitra melalui tiga intervensi utama yaitu pelatihan inovasi proses produksi, pengemasan higienis, dan pelatihan pemasaran digital melalui media sosial (tiktok dan instagram) serta marketplace. Metode yang digunakan adalah Participatory Action Research (PAR) melalui bimbingan teknis dan pendampingan intensif yang dilaksanakan selama periode Juli hingga Desember 2025. Hasil PkM menunjukkan peningkatan signifikan dalam kapasitas literasi digital mitra dan perbaikan standar pengemasan produk menggunakan standing pouch yang lebih menarik. Diharapkan intervensi ini mampu meningkatkan omzet, memperluas jangkauan pasar, dan memperkuat daya saing "Lena Snack" di pasar modern. Kegiatan ini juga berkontribusi pada implementasi Merdeka Belajar Kampus Merdeka (MBKM) dengan rekognisi 6 SKS bagi Mahasiswa DIII Perhotelan UNISBANK.
Co-Authors Agung Yuliyanto Nugroho Ali Maskur Artin Bayu Mukti Ayu Dewi Hastuti Pangestu Luhur Azis Nur Rosyid Ferat Kristanto Maria Th, Aletta Dewi Ndaru Prasastono Octavy Sandy, Syah Riza Sarah Sumponogati, Sarah Susmono Widagdo, Chrisostomus Wahyu Mafatikhul Aulia Wijayanti, Aninda