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Journal : Journal of ICT Research and Applications

Owner’s Support, IT Sophistication and IT Adoption in Indonesian Manufacturing SMEs Singgih Saptadi; Iman Sudirman; T.M.A Ari Samadhi; Rajesri Govindaraju
Journal of ICT Research and Applications Vol. 8 No. 3 (2015)
Publisher : LPPM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/itbj.ict.res.appl.2015.8.3.6

Abstract

The importance of technology, especially information technology (IT), to businesses is widely accepted. But, different from large enterprises, small and medium enterprises (SMEs) with their limited resources adopted IT slowly. Literature on technology adoption suggests that organizational readiness is one of many factors that determine the adoption of technology. This paper relates IT adoption in Indonesian manufacturing SMEs with their IT readiness represented by owners support and IT sophistication they have. In this paper, the variety of IT adoption by SMEs was explored using business process approach. The support from SMEs owner represented by owner’s IT knowledge and resource allocation. IT sophistication included management level supported by IT, IT skill and IT innovativeness of SMEs staff. Three propositions were formulated and explored using data collected from 320 SMEs. Using cluster analysis, these SMEs were classified into five type of IT adoption based on three business focus (supplier, internal and customer): early adoption, internal focus adoption, customer focus adoption, internal-customer focus adoption and balanced adoption. The results suggests wider IT adoption requires greater support from the owner and higher IT sophistication.
Requirement Volatility, Standardization and Knowledge Integration in Software Projects: An Empirical Analysis on Outsourced IS Development Projects Rajesri Govindaraju; Angra Bramagara; Leksananto Gondodiwiryo; Tota Simatupang
Journal of ICT Research and Applications Vol. 9 No. 1 (2015)
Publisher : LPPM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/itbj.ict.res.appl.2015.9.1.4

Abstract

Information systems development (ISD) projects are highly complex, with different groups of people having  to collaborate and exchange their knowledge. Considering the intensity of knowledge exchange that takes place in outsourced ISD projects, in this study a conceptual model was developed, aiming to examine the influence of four antecedents, i.e. standardization, requirement volatility, internal integration, and external integration, on two dependent variables, i.e. process performance and product performance. Data  were collected from 46 software companies in four big cities in Indonesia. The collected data were examined to verify the proposed theoretical model using the partial least square structural equation modeling (PLS-SEM) technique. The results show that process performance is significantly influenced by internal integration and standardization, while product performance is  significantly influenced by external integration and  requirement volatility. This study contributes  to a better understanding of how knowledge integration can be managed in outsourced ISD projects in view of increasing their success.
Leveraging Data Management Capabilities for Innovation Capabilities: The Moderating Role of Cross-Functional Integration Destina Ratna Asih Khodijah Kadarsah; Rajesri Govindaraju; Budhi Prihartono
Journal of ICT Research and Applications Vol. 17 No. 3 (2023)
Publisher : DRPM - ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/itbj.ict.res.appl.2023.17.3.7

Abstract

In today’s dynamic and competitive business environment, data are crucial for sustaining a competitive advantage. Organizations are also constantly seeking ways to enhance their innovation capabilities in order to stay ahead of the competition. One critical factor that has been identified as influential in enabling innovation are the organization’s data management capabilities. Past studies have found that cross-functional integration may enhance the impact of data management on innovation. Hence, this study aimed to investigate the influence of data management capabilities on explorative and exploitative innovation by considering the role of cross-functional integration as a moderating variable. This study used 116 data samples from medium and large companies across different industries in Indonesia. The PLS-SEM analysis was applied to test the research hypotheses. The results indicate that data management capabilities as a third-order construct, consisting of three dimensions, namely data governance, technology, and skills, have significant direct influences on explorative and exploitative innovation. This study demonstrated that cross-functional integration still plays an important role in amplifying the relationship between data management capabilities and innovation capabilities, especially in relation to explorative innovation.
Investigating the Effect of m-Commerce Application’s Functional and Non-Functional Attributes on Usability and Continuance Intention Hotma Antoni Hutahaean; Iman Sudirman; Rajesri Govindaraju
Journal of ICT Research and Applications Vol. 18 No. 1 (2024)
Publisher : DRPM - ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/itbj.ict.res.appl.2023.18.1.4

Abstract

The development of mobile commerce (m-commerce) applications has indicated a shift in goals from ease-of-use to sustainable use in the future. This shift has prompted changes in the combination of attributes that constitute the usability of m-commerce applications. This study developed an m-commerce usability model that combines functional and non-functional attributes. The research data was collected using questionnaires distributed to users living in Jakarta and was processed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results demonstrate that efficiency, satisfaction, and effectiveness can explain the usability of m-commerce applications. This study proved that three non-functional usability attributes – productivity, navigation, and memorability – have a positive effect on efficiency, while two functional attributes of usability – content and security – positively influence effectiveness. The study further proved that beside non-functional attributes, functional attributes also play an important role in increasing the user experience in the m-commerce context and thereby contribute to improving the usability of m-commerce systems and the continuance intention. The overall results of the study can be used in developing strategies for m-commerce application developers to design applications that can satisfy users and help them complete their tasks correctly and efficiently.