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All Journal Journal of Education and Learning (EduLearn) Trikonomika: Jurnal Ekonomi Jurnal Teknologi Informasi dan Ilmu Komputer Journal of ICT Research and Applications Gravitasi Proceeding of the Electrical Engineering Computer Science and Informatics INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri EQIEN - JURNAL EKONOMI DAN BISNIS Almana : Jurnal Manajemen dan Bisnis International Journal of Business, Law, and Education Sainteks: Jurnal Sain dan Teknik
Iman Sudirman
Fakultas Teknologi Industri, Program Studi Teknik Industri, Institut Teknologi Bandung
Humanities Astronomy Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Physics Social Sciences Other

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Kompetensi SDM dan Kualitas Pelayanan Rumah Sakit Prihartono, Budhi; Sudirman, Iman; Ratnamiasih, Ina; Govindaraju, Rajesri
Jurnal Trikonomika Vol 11, No 1 (2012): Edisi Juni 2012
Publisher : Jurnal Trikonomika

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Abstract

There are many studies about factors influencing the hospital service quality. They’re focused on those aspects of the services directly felt by the patient. Problems that cause the low service quality had been studying, continually. In this preliminary study, factors influencing the service quality that are related to clinical human resources competency are explored. Factors that mediate the relationship between human resource competency and service quality, namely job satisfaction, also discussed in this study so as to obtain a comprehensive picture of the factors that cause the service quality. This study is an exploratory study. A single case study was executed at a private hospital in Bandung. A number of semi-structured interviews were executed with a number of doctors, hospital managers and nurses. Questionnaires were distributed to a number of nurses. The results showed that the the clinical human resource competency influences the hospital service quality through job satisfaction.
Dampak AFTA terhadap Daya Saing Industri Petrokimia Olefin Indonesia Sudirman, Iman; Djulius, Horas
Jurnal Trikonomika Vol 9, No 2 (2010): Edisi Desember 2010
Publisher : Jurnal Trikonomika

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Abstract

AFTA is an agreement among ASEAN countries that has begun to be implemented. Indonesia olefins petrochemical industry is also affected by the implementation of AFTA, which requires domestic and imported inputs. This study aims to describe the competitiveness of Indonesian products in the olefin industry and to estimate the impact of the CEPT-AFTA. The method used is descriptive analysis using Revealed Comparative Advantage (RCA) and Revealed Trade Advantage (RTA) for some sub-sectors olefin petrochemical industries from upstream to downstream. Export-import data used are secondary data from each country that analyzed in some point of time. The result of the calculation and description of existing data indicates that in general, the competitiveness of Indonesia petrochemical products in ASEAN are relatively low. Implementation of the CEPT-AFTA will further reduce the competitiveness of Indonesia petrochemical products.
Analisis Kualitas Layanan pada Bagian Rawat Inap Rumah Sakit di Bandung Ratnamiasih, Ina; Govindaraju, Rajesri; Prihartono, Budhi; Sudirman, Iman
Jurnal Trikonomika Vol 12, No 2 (2013): Edisi Desember 2013
Publisher : Jurnal Trikonomika

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Abstract

Rumah sakit memegang peranan penting bagi pertumbuhan suatu negara. Kualitas layanan rumah sakit yang buruk menyebabkan permasalahan kesehatan masyarakat tidak terselesaikan. Penelitian ini dilakukan untuk mendapatkan gambaran mengenai kualitas layanan bagian rawat inap rumah sakit di Bandung. Bagaimanapun, pengukuran yang dilakukan dengan menggunakan persepsi pasien dapat menghasilkan gambaran mengenai kualitas layanan rumah sakit. Penelitian ini menggunakan metode studi kasus. Rumah sakit umum telah dihubungi untuk menjadi objek penelitian ini. Rumah sakit beragam dalam hal kepemilikannya, yaitu sebagai rumah sakit milik swasta dan milik pemerintah. Hanya 6 dari 19 rumah sakit yang tertarik dan bersedia meluangkan waktu untuk diteliti. Hasil penelitian menunjukkan bahwa kualitas layanan rumah sakit relatif sudah baik. Namun, terdapat keluhan yang cukup signifikan mengenai kurangnya waktu yang disediakan oleh dokter, rumah sakit tidak secara kontinyu memberikan informasi mengenai penyakit pasien, termasuk informasi mengenai kemungkinan komplikasinya, dan kurangnya kebijakan rumah sakit dalam melatih dan menjelaskan tentang cara menangani rasa sakit.
Karakterisasi Sifat Fisik Biobriket Campuran Batubara Buol, Arang Tempurung Kelapa dan Tongkol Jagung Kasman, Kasman; Sudirman, Iman; Ulum, Syahrul
Gravitasi Vol. 15 No. 1 (2016)
Publisher : Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (728.403 KB) | DOI: 10.22487/gravitasi.v15i1.7883

Abstract

ABSTRAKKarakterisasi sifat fisik biobriket campuran batubara Buol, arang tempurung kelapa, tongkol jagung, dan tepung kanji telah dilakukan untuk menentukan rasio campuran optimum terhadap sampel biobriket yang dihasilkan. Pada pembuatan sampel biobriket, batubara Buol, arang tempurung kelapa, tongkol jagung, dan tepung kanji, masing-masing dimanfaatkan sebagai bahan utama, bahan pencampur dan bahan perekat. Dalam penelitian ini, batubara Buol terlebih dahulu dikarbonisasi pada suhu 550°C selama 45 menit. Dengan karbonisasi, nilai kalor batubara tersebut meningkat hingga 37%. Batubara yang terkarbonisasi kemudian dicampurkan dengan arang tempurung kelapa, tongkol jagung dan tepung kanji dengan komposisi (95:0:0:5), (50:5:40:5), (50:15:30:5), (50:30:15:5), (50:40:5: 5), (60:5:30:5), (60:10:25:5), (60:25:10:5), dan (60:30:5:5). Pada pengukuran sampel-sampel tersebut, sifat fisik yang dievaluasi adalah nilai kalor, waktu pembakaran, dan suhu pembakaran. Dari hasil pengujian nilai kalor dengan menggunakan kalorimeter bom dan sifat penyalaan menggunakan termometer dan stop watch diperoleh bahwa rasio campuran optimum adalah (60:30:5:5) dengan nilai kalor sebesar 6636 kal/gr, waktu pembakaran selama 85 menit, dan suhu pembakaran tertinggi adalah 178 °C. Hal ini menunjukkan bahwa rasio campuran mempengaruhi secara signifikan nilai kalor, waktu pembakaran dan suhu pembakaran pada biobriket yang dihasilkan. Kata kunci: karbonisasi, biobriket, nilai kalor, sifat penyalaan
Civil Servant’s E-Government Adoption Levels: Are age and context matters? Iman Sudirman; Atya Nur Aisha; Joe Monang; Ilham Reza Prasetyo
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 6: EECSI 2019
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eecsi.v6.1964

Abstract

This study examines the differences of e-government adoption by civil servants among age groups and between mandatory and voluntary context using UTAUT model. It used a non-probability sampling technique and an online survey to collect the data. A one-way ANOVA using SPSS was conducted to analyze the data. The study finds that most employees have the highest positive adoption levels in effort expectancy. Furthermore, there are significant mean differences between employee’s age group of performance expectancy for mandatory system and facilitating conditions for voluntary system. However, there is no statistically different on civil servant’s adoption level between mandatory and voluntary context.
Owner’s Support, IT Sophistication and IT Adoption in Indonesian Manufacturing SMEs Singgih Saptadi; Iman Sudirman; T.M.A Ari Samadhi; Rajesri Govindaraju
Journal of ICT Research and Applications Vol. 8 No. 3 (2015)
Publisher : LPPM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/itbj.ict.res.appl.2015.8.3.6

Abstract

The importance of technology, especially information technology (IT), to businesses is widely accepted. But, different from large enterprises, small and medium enterprises (SMEs) with their limited resources adopted IT slowly. Literature on technology adoption suggests that organizational readiness is one of many factors that determine the adoption of technology. This paper relates IT adoption in Indonesian manufacturing SMEs with their IT readiness represented by owners support and IT sophistication they have. In this paper, the variety of IT adoption by SMEs was explored using business process approach. The support from SMEs owner represented by owner’s IT knowledge and resource allocation. IT sophistication included management level supported by IT, IT skill and IT innovativeness of SMEs staff. Three propositions were formulated and explored using data collected from 320 SMEs. Using cluster analysis, these SMEs were classified into five type of IT adoption based on three business focus (supplier, internal and customer): early adoption, internal focus adoption, customer focus adoption, internal-customer focus adoption and balanced adoption. The results suggests wider IT adoption requires greater support from the owner and higher IT sophistication.
HUBUNGAN ANTARA KNOWLEDGE SHARING CAPABILITY, ABSORPTIVE CAPACITY DAN MEKANISME FORMAL: STUDI KASUS INDUSTRI TEKNOLOGI INFORMASI DAN KOMUNIKASI DI INDONESIA Luciana Andrawina; Rajesri Govindaraju; TMA Ari Samadhi; Iman Sudirman
Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Vol. 10 No. 2 (2008): DECEMBER 2008
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.031 KB) | DOI: 10.9744/jti.10.2.158-170

Abstract

Knowledge is currently viewed as an important strategic resource in companies in order to gain competitive advantage. However, the success in generating competitive advantage will depend on the company’s ability to acquire and assimilate knowledge (potential absorptive capacity) and to transform and exploit knowledge (realized absorptive capacity). This research proposed three hypotheses by processing the sampled data of 114 companies of information and communication technology industry in Indonesia. Based on the results, this study finds that knowledge sharing capability significantly influences potential absorptive capacity and the company’s ability to acquire and assimilate knowledge has a positive influence towards the company’s ability to transform and to exploit knowledge. The relationship between potential absorptive capacity and realized absorptive capacity is moderated by formal mechanism. Abstract in Bahasa Indonesia: Pengetahuan saat ini dipandang sebagai sumber daya strategis yang penting bagi perusahaan untuk dapat memiliki keunggulan bersaing. Kesuksesan perusahaan menghasilkan keunggulan bersaing tergantung pada kemampuan perusahaan mengakuisisi dan mengasimilasi pengetahuan (potential absorptive capacity) dan mentransformasi dan mengeksploitasi pengetahuan (realized absorptive capacity). Penelitian ini mengajukan tiga hipotesis dengan mengolah data sampel dari 114 perusahaan pada industri teknologi informasi dan komunikasi di Indonesia. Hasil penelitian menemukan bahwa knowledge sharing capability berpengaruh signifikan terhadap potential absorptive capacity, kemampuan perusahaan mengakuisisi dan mengasimilasi berpengaruh signifikan terhadap kemampuan mentransformasi dan mengeksplotasi pengetahuan. Hubungan antara potential absorptive capacity dan realized absorptive capacity dimoderasi oleh mekanisme formal. Kata kunci: knowledge sharing capability, potential absorptive capacity, realized absorptive capacity, mekanisme formal, industri teknologi informasi dan komunikasi.
HUBUNGAN KNOWLEDGE SHARING BEHAVIOR DAN INDIVIDUAL INNOVATION CAPABILITY Hilmi Aulawi; Rajesri Govindaraju; Kadarsah Suryadi; Iman Sudirman
Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Vol. 11 No. 2 (2009): DECEMBER 2009
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (137.282 KB) | DOI: 10.9744/jti.11.2.174-187

Abstract

This paper is based on an idea that employee’s capability to create innovation is a key factor which will determine company’s ability to survive a tough competition. Some researchers argue that employee’s capability to innovate can be enhanced by improving knowledge sharing activities. Through such activities, knowledge can be shared out, implemented, and developed. Additionally, it stimulates employees to think more critically and creatively so as to create advantageously new knowledge. Therefore, the objective of this paper is to analyze a relationship between employee’s behavioral knowledge sharing and individual innovation capability. This research uses a qualitative analysis and employs a case study of two telecommunication companies. Finally, this paper suggests that behavioral knowledge sharing encompasses an essential role in developing individual innovation capability. Abstract in Bahasa Indonesia: Penelitian ini dilatarbelakangi oleh suatu pandangan bahwa kemampuan karyawan untuk selalu menghasilkan inovasi, merupakan faktor kunci bagi suatu perusahaan untuk dapat bertahan dalam kondisi persaingan yang ketat. Beberapa peneliti berpandangan bahwa salah satu upaya yang dipandang efektif dalam meningkatkan kemampuan inovasi karyawan di perusahaan adalah melalui pengembangan aktivitas knowledge sharing (KS), karena melalui aktivitas tersebut, knowledge dapat disebarkan, diimplementasikan dan dikembangkan. Di sisi lain, KS dapat merangsang individu untuk mampu berfikir lebih kritis dan kreatif, sehingga pada akhirnya dapat menghasilkan knowledge baru yang berguna bagi perusahaan. Oleh sebab itu, penelitian ini bertujun untuk menganalisis hubungan antara KS behavior karyawan dengan individual innovation capability. Penelitian menggunakan analisis kualitatif. Melalui case study di dua perusahaan yang bergerak dalam bidang telekomunikasi di Indonesia, diperoleh gambaran bahwa KS behavior berperan dalam mendorong individual innovation capability. Kata kunci: knowledge sharing behavior dan individual innovation capability.
Information System Quality and Its Impact on Individual Users’ Benefit: Analysing the Role of Knowledge Enablers Iman Sudirman; Rajesri Govindaraju; Andara Arie Pratiwi
Jurnal Teknik Industri Vol. 16 No. 2 (2014): DECEMBER 2014
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.142 KB) | DOI: 10.9744/jti.16.2.65-72

Abstract

With increasing competitive pressures, companies are trying to improve the quality of their processes and the work quality of their. This fact has triggered the companies to improve their information systems. Having made some investments in IT systems, those companies look for ways to gain benefits from their investments. The benefit from IS investment arise when the use of information system (IS) provides some positive impact to the organisation in terms of business impacts and individual impacts. Thus, investigating IS impact for individual user„s performance is very important. This study explores the effect of IS quality on individual benefits. The influence of six moderating variables related to knowledge enablers on the impact of IS quality on individual benefits was studied. The six moderating variables are: collaboration, trust, learning, centralisation, expertise, and formalisation. Data was collected using questionnaires distributed at two big private companies in Indonesia. Data processing was done with the help of SPSS software. After factor analysis, IS quality was split into two variables: Information quality and System and service quality. The study found that both the variables influence the perceived individual benefits significantly. The influence of information quality on individual benefit is positively moderated by expertise, learning, centralisation and formalisation. Finally, the influence of system and service quality on individual benefit is positively moderated by expertise and formalization.
E-Business Initiatives in Indonesian Manufacturing SMEs Singgih Saptadi; Iman Sudirman; TMA Ari Samadhi; Rajesri Govindaraju
Jurnal Teknik Industri Vol. 16 No. 2 (2014): DECEMBER 2014
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (434.862 KB) | DOI: 10.9744/jti.16.2.139-148

Abstract

The role of information technology (IT) in improving companies’ competitiveness, including small and medium enterprises (SMEs), has been widely accepted. But, the IT investment will be in vain, if SMEs do not align their business and IT. There is a need to develop a framework of business-IT alignment. The framework development requires an understanding of the patterns of IT implementation in supporting SMEs’ business (e-business initiatives). This paper presents an empirical study on e-business initiatives in Indonesian manufacturing SMEs. The study uses 41 business processes that are grouped into three business focuses: supplier side, internal side and customer side. Based on the complexity of IT support to business processes, supplier side score, internal side score, customer side score and global score can be calculated. These scores are used to develop e-business initiative groups by using cluster analysis. After validated using discriminant analysis, the cluster analysis gives five e-business initiatives. First initiative is e-business implementation in three sides of business focuses, although in the early stage. Second initiative is IT implementation with internal side focus. Third initiative is e-business with customer side focus. The fourth is initiative that focuses on internal and customer side. The last is e-business initiative that balances and extends IT implementation on the three sides of business focuses. Then, this paper explains the differences between e-business initiatives.
Co-Authors Ade Mubarok Aisha, Atya Andara Arie Pratiwi Andara Arie Pratiwi Ariffien, Afferdhy Atty Tri Juniarti Atya Nur Aisha Awan Setiawan Azhar Affandi Budhi Prihartono Enjang Suherman Erwin Yulianto Graha Prakarsa Heru Setiawan Hilmi Aulawi Hilmi Aulawi Horas Djulius Ilham Reza Prasetyo Ina Ratnamiasih Indryati Sunaryo Iskandar, Taufan Fadhilah Ismet Rohimat Jamaludin, Maun Joe Monang Jubaedah, Edah Juniati, Atty Tri Kadarsah Suryadi Kasman Kasman Leni Herdiani Luciana Andrawina Mirza Dallyodi Mirza Dallyodi Moh. Sidik Priadana Monang, Joe Monang, Joe Muhammad Syahrul Ulum Prasetyo, Ilham Reza Prasetyo, Ilham Reza Rajesri Govindaraju Rizkinita, Melinda Aprilia Santoso, Ferry Singgih Saptadi Sunarsi, Denok Sutarman Sutarman T.M.A Ari Samadhi TMA Ari Samadhi TMA Ari Samadhi TMA Ari Samadhi Umi Narimawati