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COMMUNICATION STRATEGY IN GUIDANCE AND MANAGEMENT OF WASTE BUSINESS IN THE ENVIRONMENTAL SERVICE SERDANG BEDAGAI REGENCY Sri Utami; Leylia Khairani; Faustyna
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 12 (2024): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i12.618

Abstract

This study aims to analyze the organizational communication strategy applied in the development and management of waste businesses by the Serdang Bedagai Regency Environmental Service. The main focus of this study is the communication strategy applied to improve understanding and cooperation between the government and business actors in the management of Hazardous and Toxic Materials (B3) waste. This study uses a qualitative method with a descriptive case study approach. Data were collected through in-depth interviews, observation, and documentation. Key informants in this study include Muhd ​​Arifin Pane, SP (Head of Waste Management), Supendi, S.AP. (Head of Waste Management Section), Sukawati, SP (Head of Hazardous and Toxic Materials Waste Section), and one waste business actor. The results of the study indicate that the organizational communication theory applied involves vertical communication between the government and business actors, which focuses on socialization and development. Barriers to communication include semantic, mechanical, and ecological barriers where business actors lack understanding of waste management in accordance with regulations, as well as minimal use of communication technology. This study concludes that a more participatory and integrative communication strategy is needed to increase business actors' awareness and compliance with waste regulations, as well as to create better relationships between the government and business actors.
COUNSELOR INTERPERSONAL COMMUNICATION STRATEGY IN AN EFFORTS TO OVERCOME DEPENDENCE AND IMPROVE THE SUCCESS OF DRUG ABUSE PATIENTS AT THE BHAYANGKARA MEDAN DRUG ABUSE PREVENTION REHABILITATION INSTITUTION Ratih Dwi Indah R; Leylia Khairani; Rahmanita Ginting
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 1 (2024): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i1.622

Abstract

Drug abuse is a serious problem that affects the health and well-being of individuals. At the Bhayangkara Medan Drug Abuse Prevention Rehabilitation Institute, counselors' interpersonal communication strategies play an important role in the patient rehabilitation process. However, there have been few studies exploring the effectiveness of these strategies in overcoming addiction. This study aims to identify and analyze the interpersonal communication strategies used by counselors in overcoming addiction and increasing the success of drug abuse patient rehabilitation. How do the interpersonal communication strategies implemented by counselors affect the success of patient rehabilitation at the institution? Method This study used a qualitative approach with in-depth interview techniques with counselors and patients at the Bhayangkara Medan Drug Abuse Prevention Rehabilitation Institute. Data were analyzed thematically to identify patterns and relationships between communication strategies and rehabilitation outcomes. The results showed that counselors used communication strategies such as empathy, active listening, and building trusting relationships. These strategies have been shown to be effective in increasing patient engagement and reducing stigma, which in turn increases the success of rehabilitation. Appropriate interpersonal communication strategies are essential for the success of drug abuse patient rehabilitation. Further training is needed for counselors to improve their communication skills. In addition, institutions are also advised to conduct regular evaluations of the effectiveness of the communication strategies implemented.