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All Journal JURNAL SISTEM INFORMASI BISNIS Journal of Information Systems Engineering and Business Intelligence Informatika Mulawarman: Jurnal Ilmiah Ilmu Komputer JASF (Journal of Accounting and Strategic Finance) Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Ners Jurnal Layanan Masyarakat (Journal of Public Service) Djtechno: Jurnal Teknologi Informasi Indonesian Journal of Sustainability Policy and Technology

Nania Nuzulita

Prodi Sistem Informasi, Departemen Matematika, Fakultas Sains Dan Teknologi, Universitas Airlangga

Author-ID : 2736524

Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Social Sciences Other

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Simulasi Algoritma A* Dan Dijkstra Pada WAN Fachrian Anugerah; Nania Nuzulita; Almira Syawli
Informatika Mulawarman : Jurnal Ilmiah Ilmu Komputer Vol 12, No 2 (2017): Informatika Mulawarman : Jurnal Ilmiah Ilmu Komputer
Publisher : Mulawarman University

Perubahan kompleksitas jalur pada internet sejalan dengan meningkatnya perkembangan internet. Sehingga Network flow optimization menjadi permasalahan utama terkait dengan pemilihan rute terpendek (routing protocol) di balik kompleksitas jalur pada WAN. Algoritma yang digunakan pada routing protocol dirancang untuk memiliki kemampuan pencarian rute terpendek. Dengan perkembangan berbagai algoritma saat ini, apakah algoritma penentuan rute terpendek pada graf seperti A* dapat diterapkan untuk penentuan rute terpendek pada jaringan. Fokus pada penelitian ini yaitu mengetahui dan membandingkan proses komputasi dalam pencarian rute terpendek dengan algoritma Dijkstra dan algoritma A* guna mengurangi beban kerja jaringan. Penelitian dilakukan dengan simulasi pada topologi mesh yang menggunakan fiber link. Berdasarkan hasil simulasi dapat diketahui bahwa algoritma A* memiliki proses komputasi yang lebih sedikit dan jarak yang dihasilkan lebih pendek dibandingkan dengan algoritma Dijkstra. Oleh karena itu, algoritma A* dapat dipertimbangkan sebagai algoritma pada routing protocol.

Supply Chain Management Analysis Using the Business Process Model and Notation in the Midst of Covid-19 Pandemic Nania Nuzulita; Rheinata Saskya Aziizah Djohan; Salsabila Roiqoh
Journal of Accounting and Strategic Finance Vol 3 No 2 (2020): JASF (Journal of Accounting and Strategic Finance)
Publisher : UNIVERSITAS PEMBANGUNAN NASIONAL VETERAN JAWA TIMUR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jasf.v3i2.144

Supply Chain Management (SCM) aims to maximize the value of the products produced to meet customers' needs and demands. This study aims to conduct an assessment of Supply Chain Management at MS Company and suggested BPMN with adjusted business processes. The Business Process Model and Notation (BPMN) approach is useful for describing complex business process modelling in detail but still easy to understand. Thus, it can minimize errors in implementing business processes. We used the study case approach to conduct this research by studying several journals related to SCM. A discussion was then held to improve the four main processes associated with SCM, and the improvement was written by using BPMN. This study explains that BPMN can be used to give detail and minimize errors so that the modified business process modelling is easy to understand and facilitates communication between business process designers and business process executors. Some MS company improvement in its SCM includes production scheduling, goods procurement, production implementation, and warehouse management. It is suggested that further observation and examination of the improved SCM is needed to prove the new SCM's success in the midst of the covid-19 pandemic.

Process Discovery of Business Processes Using Temporal Causal Relation Yutika Amelia Effendi; Nania Nuzulita
Journal of Information Systems Engineering and Business Intelligence Vol. 5 No. 2 (2019): October
Publisher : Universitas Airlangga

Background: Nowadays, enterprise computing manages business processes which has grown up rapidly. This situation triggers the production of a massive event log. One type of event log is double timestamp event log. The double timestamp has a start time and complete time of each activity executed in the business process. It also has a close relationship with temporal causal relation. The temporal causal relation is a pattern of event log that occurs from each activity performed in the process.Objective: In this paper, seven types of temporal causal relation between activities were presented as an extended version of relations used in the double timestamp event log. Since the event log was not always executed sequentially, therefore using temporal causal relation, the event log was divided into several small groups to determine the relations of activities and to mine the business process.Methods: In these experiments, the temporal causal relation based on time interval which were presented in Gantt chart also determined whether each case could be classified as sequential or parallel relations. Then to obtain the business process, each temporal causal relation was combined into one business process based on the timestamp of activity in the event log.Results: The experimental results, which were implemented in two real-life event logs, showed that using temporal causal relation and double timestamp event log could discover business process models.Conclusion: Considering the findings, this study concludes that business process models and their sequential and parallel AND, OR, XOR relations can be discovered by using temporal causal relation and double timestamp event log.Keywords:Business Process, Process Discovery, Process Mining, Temporal Causal Relation, Double Timestamp Event Log

TRAINING AND ASSISTANCE OF ONLINE MARKETING OF PROCESSED MARINE PRODUCTS MICRO-MEDIUM BUSINESS “LAMORA” IN KAUMAN VILLAGE, SOCAH, BANGKALAN Taufik; Indah Werdiningsih; Faried Effendy; Nania Nuzulita; Ibaneza Griffint Secoria; Aulia Marcha Rizkasari Putri
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 6 No. 1 (2022): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jlm.v6i1.2022.185-194

Lamora is a cracker and petis industry located in Kauman village, Socah sub-district, Bangkalan district, which has become a pilot MSME. Under the guidance of the Ministry of Industry and Manpower and the Department of Health of Bangkalan Regency, this MSME has had a website (https://kerupukikansocah.com) since 2017. Before the pandemic, Lamora only served orders and purchases directly from individuals or resellers from Bangkalan and its surroundings. However, during the Covid-19 pandemic, sales turnover decreased by more than 60%. This requires serious attention to maintain business continuity. The solution provided is a training and mentoring partnership program to provide MSME actors with the ability to use information technology (IT) as a marketing and sales medium, conduct online marketing on social media, manage online stores in market places and use promotional media design applications for free. The training which lasted for two days has gone well and has achieved the expected goal, namely increasing the understanding of Lamora MSME actors towards online marketing using IT.

PENINGKATAN KUALITAS KONTEN PADA MEDIA SOSIAL SEKOLAH SEBAGAI SARANA PROMOSI DAN BRANDING SEKOLAH DI SURABAYA Nania Nuzulita; Endah Purwanti; Taufik; Fikri Yoma Rosyidan; Fahira Firdausi; Novia Nurhasanah Arrasyid; Oktavia Intifada Husna
Jurnal Layanan Masyarakat Vol. 6 No. 2 (2022): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jlm.v6i2.2022.395-405

Media sosial adalah sebuah media online tempat penggunanya untuk berpartisipasi, berbagi, dan menciptakan berbagai konten tanpa dibatasi oleh ruang dan waktu. Media sosial dapat diintegrasikan dengan berbagai lini dan digunakan untuk menyebarkan berbagai konten yang relevan sesuai target di masyarakat dan juga untuk kepentingan mencapai visi, misi, dan tujuan organisasi. Yayasan Perguruan AL-Irsyad (YPAS) merupakan yayasan pendidikan sekolah swasta terbesar yang berada di daerah Surabaya Utara. Jenjang pendidikan yang dinaungi oleh YPAS yaitu pendidikan Play Group, Taman Kanak-kanak, Sekolah Dasar, Sekolah Menengah Pertama, Sekolah Menengah Atas, dan Sekolah Menengah Kejuruan bidang keperawatan. Program-program dan prestasi yang dimiliki oleh YPAS belum optimal dimanfaatkan sebagai bagian dari promosi dan branding sekolah ke masyarakat luas. Pelatihan kualitas konten sebagai sarana promosi dan branding sekolah dapat menjadi solusi dari permasalahan tersebut. Pelatihan meliputi pelatihan konsep dasar branding pada sekolah serta pelatihan pembuatan konten yang menarik dan informatif sebagai sarana branding. Hasil yang didapatkan dari pelaksanaan pengabdian masyarakat menunjukkan adanya kenaikan jumlah follower pada akun Instagram dari sekolah-sekolah yang berada di bawah Yayasan Perguruan Al-Irsyad. Selain itu, hasil pelatihan juga meningkatkan keberagaman konten media sosial dari YPAS dan juga meningkatnya jumlah konten yang di upload hingga dua kali lipat. Rekomendasi pelaksanaan pengabdian masyarakat berikutnya adalah optimalisasi penggunaan media sosial sebagai saran branding untuk sekolah mengingat yang dilakukan dalam pengabdian masyarakat kali ini adalah peningkatan kualitas kontennya.

PERANCANGAN SISTEM INFORMASI LAUNDRY SEPATU XYZ Nuzulita, Nania
Djtechno: Jurnal Teknologi Informasi Vol 5, No 2 (2024): Agustus
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/djtechno.v5i2.4639

Maraknya bisnis laundry sepatu, membuat laundry sepatu XYZ meningkatkan layanannya dengan cara membangun sebuah sistem informasi berbasis web. Sistem informasi tersebut diharapkan dapat menjangkau lebih banyak pelanggan serta meningkatkan transparansi proses-proses dalam bisnis tersebut. Aplikasi website dipilih karena kemudahannya dalam beradaptasi pada berbagai platform. Tahapan penelitian dilaksanakan dengan mengacu pada software development life cycle (SDLC) khususnya pada fase planning, analysis, dan design. Dari fase analysis didapatkan tiga macam pengguna sistem yaitu pelanggan/customer, admin, dan pegawai. Identifikasi proses dilakukan dengan tiga cara yaitu observasi, wawancara, dan studi literatur. Proses besar yang ditangani sistem adalah pemesanan layanan, pemantauan layanan, update status pengerjaan pemesanan, verifikasi pembayaran, pengajuan keluhan, serta verifikasi keluhan. Diagram yang digunakan untuk menceritakan kebutuhan sistem adalah usecase diagram, activity diagram, sequence diagram, serta entity relationship diagram. Rencana layout dari aplikasi juga dibuat dengan menggunakan aplikasi Figma. Ke depannya, pengembang aplikasi dapat melanjutkan penelitian ke tahapan implementation serta service and maintanance.

Perancangan Sistem Informasi Manajemen Klien Digital Agency PT. XYZ berbasis Website Nuzulita, Nania; Sabana, Memoreza; Puri, Bingar Kenaya; Mentari, Retno; Christian, Kevin Nathanael
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol 6 No 4 (2024): Oktober 2024
Publisher : Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v6i4.1516

PT XYZ operates in the service sector and is a creative agency that produces product videos for its clients. During this time PT. XYZ has not implemented a management information system to manage the resources they have and maintain relationships with clients. Ease of access via various platforms is the reason why applications are built based on websites. The stages used in the research correspond to the stages in the software development life cycle (SDLC) in the planning, analysis and design phases. Interviews and literature studies are used to explore the business processes that occur. It was found that there were three types of users, namely super admin, admin, and client. The processes handled by the system include employee registers, client registers, recording incoming orders, project monitoring, and checking employee availability. The diagrams used to explain the system plan that will be created are use case diagrams, activity diagrams, sequence diagrams, and entity relationship diagrams. Lo-fi designs are also created using the Figma application. Further research can continue to the implementation, support and security stages.

Efektifitas Sistem Informasi Ditinjau dari Dimensi Kualitas Pelayanan : (Effectiveness of Information Systems Viewed from the Dimensions of Service Quality) Nuzulita, Nania; Mudjiumami, Izzaty Choirina
Indonesian Journal of Sustainability Policy and Technology Vol. 1 No. 2 (2023): Indonesian Journal of Sustainability Policy and Technology - November 2023
Publisher : PT Global Digital Sains Tekno

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61656/ijospat.v1i2.155

This study, conducted at a Private Higher Education Institution (PTS) in East Java Province, aims to compare and empirically test the effectiveness of information systems. The study utilizes the SERVQUAL instrument - tangibles, reliability, responsiveness, assurance, and empathy – measurements in marketing to provide clearer information regarding user/customer satisfaction with information system functions. The hypothesis was rigorously tested using the paired sample t-test and the Wilcoxon rank sum test. The test results show differences in perceived and expected service quality, which are negatively correlated, and there are differences in service quality before and after changes in organizational structure and information systems. Thus, it can be concluded that the changes made by the PTS have not changed the quality of services provided to students. ABSTRAK: Tujuan studi ini adalah untuk membandingkan dan menguji secara empiris efektifitas sistem informasi pada sebuah Perguruan Tinggi Swasta (PTS) di Jawa Timur. Penelitian ini mengadaptasi instrumen SERVQUAL – tangibles, reliability, responsiveness, assurance, and empathy – pengukuran yang dilakukan di bidang pemasaran untuk menyediakan informasi yang lebih jelas mengenai kepuasan pemakai/pelanggan terhadap fungsi sistem informasi. Hipotesis diuji dengan menggunakan uji t sampel berpasangan dan uji peringkat bertada Wilcoxon. Hasil pengujian menunjukkan bahwa ada perbedaan kualitas pelayanan persepsian dan kualitas pelayanan harapan yang berkorelasi negatif dan ada perbedaan kualitas pelayanan pada sebelum dan sesudah perubahan struktur organisasi dan sistem informasi. Dengan demikian dapat disimpulkan bahwa perubahan yang dilakukan oleh PTS tersebut masih belum merubah kualitas pelayanan yang diberikan kepada mahasiswa.

Performance Analysis of Information Technology Services in Higher Education using COBIT 2019 Hariyanti, Eva; Nuzulita, Nania; Ranandha, Muhamad Erza; Indari, Ima Tri
Jurnal Sistem Informasi Bisnis Vol 15, No 1 (2025): Volume 15 Number 1 Year 2025
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss1pp45-51

Higher education institutions increasingly leverage information technology (IT) to improve their services. IT services are crucial in managing and supporting students, faculty, and staff. As IT governance evolves, measuring performance to identify potential service delivery issues becomes essential. This research adopts the COBIT 2019 framework, particularly the Deliver, Service, Support (DSS) domain, as a structured approach to assessing IT services' capability and maturity levels at a public university in Indonesia. The research methodology involves identifying measurement areas, collecting data, evaluating capability and maturity levels, validity testing, and providing recommendations. The study results show that the IT service maturity level of the university related to management practices in managed operations (DSS01), managed service requests and incidents (DSS02), and managed problems (DSS03) has reached level 3. Five activities in the IT service management have not been performed optimally: monitoring incidents and problems to improve task reliability, integrating key internal IT processes with outsourced service providers, comparing measures and plans with insurance policy requirements, evaluating physical modifications to IT sites to re-evaluate environmental risks, and including review knowledge in the service review meeting with the business customer. The validity results indicate that most of the measurement results align with the actual conditions of IT services, with an average validity score of 4.14. This study suggests specific improvements related to those five activities feasible for the university to implement to enhance its IT services.

Community Health Centers Performance: The Need for Innovation, Transformational Leadership, and Effective Internal Control Systems Suryaningrum, Diah Hari; Adhyanti , Adhyanti; Nuzulita, Nania
Jurnal Ners Vol. 9 No. 3 (2025): JULI 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i3.45838

Penelitian ini bertujuan untuk menguji pengaruh sistem pengendalian internal terhadap kinerja Puskesmas dengan intensitas inovasi sebagai variabel mediasi dan peran moderator kepemimpinan transformasional dalam hubungan tersebut. Penelitian ini mengacu pada teori Resource-Based View (RBV), Innovation System, dan New Public Management (NPM). Penelitian ini menggunakan metode kuantitatif dengan data primer. Para pengelola puskesmas di Indonesia merupakan populasi penelitian dan teknik sampling dengan menggunakan teknik purposive sampling. Berdasarkan 160 kuesioner yang dapat diolah, hasil penelitian membuktikan bahwa kinerja Puskesmas dipengaruhi oleh sistem pengendalian internal, baik secara langsung maupun melalui intensitas inovasi sebagai variabel mediasi. Selain itu, kepemimpinan transformasional terbukti memperkuat pengaruh sistem pengendalian internal dengan kinerja Puskesmas. Namun, hubungan antara sistem pengendalian internal dengan intensitas inovasi dan antara intensitas inovasi dengan kinerja Puskesmas tidak dimoderasi oleh kepemimpinan transformasional. Implikasi dari penelitian ini memberikan wawasan bagi praktisi dan pembuat kebijakan untuk merancang strategi pengelolaan sistem pengendalian internal yang lebih optimal dengan mempertimbangkan aspek kepemimpinan dan inovasi dalam meningkatkan mutu pelayanan kesehatan.

Co-Authors Adhipratama, Javier Ihsan Adhyanti , Adhyanti Agustin, Dewien Nabila Alfath, Muhammad Fauzan Almira Syawli Aulia Marcha Rizkasari Putri Baihaqi, Joevans Mikail Christian, Kevin Nathanael Diah Hari Suryaningrum Djohan, Rheinata Saskya Aziizah Effendi, Yutika Amelia Endah Purwanti Eva Hariyanti Fachrian Anugerah Fahira Firdausi Faried Effendy Fikri Yoma Rosyidan Ibaneza Griffint Secoria Indah Werdiningsih Indari, Ima Tri Kastur, Annita Mentari, Retno Mudjiumami, Izzaty Choirina Muid, Faruq Abdul Novia Nurhasanah Arrasyid Oktavia Intifada Husna Pratama, Muhammad Fadhil Putra Purbandini Soeparman, Purbandini Puri, Bingar Kenaya Ranandha, Muhamad Erza Rheinata Saskya Aziizah Djohan Roiqoh, Salsabila Sabana, Memoreza Salsabila Roiqoh Sembiring, Rinawati Taufik Taufik Taufik Taufik

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